Used 2023 Lincoln Aviator for sale near Chevy Chase, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

We bought the standard model and now wish we had gone up to the Reserve level as some of the luxury options that we assumed came with the Lincoln name were missing.

Always take our Honda's to AutoNation Honda Dulles. Adam Kearney has been our advisor for 15+ years. We have come to trust him and rely on him fo rhis expert advice. The work is always excellent, completed on time and exceeds my expectations.

Such a beauty. Just traded in my 2019 430i and my 2021 xi for a 23 Black Belt white Lincoln Aviator. But, I found out I bought a car that has a recall awaiting for it's correction sometime soon. Don't know when it well fixed, hope very soon. What a bummer. Only 1 in the nation with that color exterior and interior, and I just bought it. Love the buttons on the grill. The camel and black exterior.

Jeff Hever did a great job and we are very happy with our Atlas. Thank you!!

We had the best experience working with Michael Zeller for our car purchase. Michael was amazingly knowledgeable, helpful, and found us the unicorn car that check all our checkboxes (including price). I highly recommend working with Sheehy of Gaithersburg and especially if you are lucky enough, having Michael Zeller as your sales associate.

I just bought a car, and the experience was fantastic! From the moment I walked in, the service was top-notch. The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. They really took the time to answer my questions and made sure I felt confident in my decision. I drove away not only with a great car but also with a big smile. Highly recommend!

Another good experience. Was able to obtain a great deal. Would definitely recommend to anybody looking for a Ford.

Great speedy sale experience and follow up for continued providing great customer sales service for the used vehicle. The sales rep Hung really helped me out and showed me the benefits of having an electric vehicle.

Richard of the service department saved my long distance road trip by cheerfully helping me get the CD out of my CD player. Thanks to his experience with unsticking his kids' video games and some packaging tape, he got it out of the CD player! Then he joyfully paired my phone with an older version of the sync system that I couldn't figure out to save my life! What a great wonderful guy! Now I love my Transit Connect even more!!

Excellent customer service. Very kind and helpful especially to senior citizens. Kevin Senior is very efficient and knowledgeable. Would highly recommend this dealership to anyone for service and sales.

Absolutely the best experience I’ve had at a dealership and I have bought a lot of cars over the years. I have to admit I dreaded buying a new car and shopping around but this dealership - salesman (Shan) and finance department (Lenny) were very friendly and knowledgeable; as well as not pushy which made this transaction that much easier. I’m very satisfied with my new car and the purchase price I received. I will definitely return when it’s time for a new vehicle. Thanks for making my experience and dealership stigma a happy one!!