Came to test drive a Regal Tour X as it appeared that such a vehicle was most likely to meet our current wants and needs. Christian was most helpful and the test drive went well. Decided to wait for a vehicle (already on order) which seemed more likely to match our preferences. Informed promptly when it arrived, drove it an completed the purchase with dispatch, thanks to Christian and Jon.
Excellent buying experience with Christian and Darryl. I have purchased a previous vehicle with Darryl elsewhere and value the experience and no messing around buying experience. Service with snell is great
I must admit, Lagers has changed, and definitely for the better. Great car buying experience, respectful and honest. I honestly enjoyed the car buying experience from my hometown dealer. Ashley, Leah, and Michele made this honestly pleasant.
To those who gave poor reviews, 1 simple suggestion: strong willed and driven people treat you like you treat them: show some respect, you'll get it back.
I had an apt with Christian Rank to visit Snell Motors for the first time so I could test drive the Buick Encore. My experience with Christian was super-he followed me through the whole experience from the test drive to the purchase a few weeks later. I returned to Snell to make the Encore purchase as I wanted to work with Christian. He was professional, knowledgeable, and pleasant to work with. Thank you, Christian! And I love my new Buick Encore!
Very happy with my recent purchase! This is the third vehicle I've purchased from this dealership. Never disappointed. Great all around buying experience that has you feeling "great" with your purchase. Thank you to Bill and Char for the hard work!
My salesman Brian Holman was genuine and caring as they come. He was so understanding and patient with me and my concerns. My only gripe is that the detailers put a ton of oil and grease in my car. Brian Holman was willing to get a fresh towel and have them wipe the inside down. Other than the greasy oil inside the car, A+ across the board. Even gave me good money for my trade. You'll be lucky to have Brian as your sales guy!
My wife Judy and I had an appointment to look at a 2013 Avalon at 11:am as we had seen it online and traveled from Marshall to see and test drive. We were met by salesman Christian Rank who had the car out front and ready for us to look at. He helped us to check over the car and test drive while our trade in vehicle was checked over. We were treated in a very friendly unpressured manner by all involved and the closing and handling of it all went very quickly and efficiently. After we left we stopped for lunch a few blocks away and the battery was completely dead. When Christian was called he came immediately with a service department person who got us started and into the shop to replace the battery. We were greatly thankful and blessed by the way everyone treated us. Thank you to Christian.
Had great experience with Bill,our salesman. He was very helpful in getting vehicle we wanted, all paperwork for purchase was ready when we picked truck up! We would strongly recommend Bill at Mankato Ford
He was very knowledgeable!
Customer Service was very accommodating to me when I confused the date/time for my car to be serviced. My car was in need of new rear brakes. I was concerned that I should not wait another week to have my brakes replaced. They were very willing to find a time that day to replace the brakes without having to wait another week.
I have always had great customer service at Mankato Ford. We drive past other dealers on the way because of the way the people that work there take care of their customers. All departments take great care of the customers. Thanks Mankato Ford!
I recently worked with Drew, and he was very genuine and willing to go the extra mile! It put me at ease knowing I was in great hands! I will definitely go back to Snell for my future car purchases.
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