Used 2024 Mazda CX-30 for sale near Peabody, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Mike came well regarded and honest customer service representative. Well conditioned and maintained inventory. Very good experience

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

always happy with the service and people .go over and above for the customer. Have never had a problem. there seems to be little or no customer service today except for Granite Subaru. Service department and Jamie were wonderful made me confident about driving will always be my choice. will recommend them to my friends.

I recently purchased a pre-owned vehicle at the AutoMax in Framingham. I have bought many cars in my lifetime but I can honestly say, this was one of the best car buying experiences I've had in a long time. This was my first time at AutoMax of Framingham and I was able to find the right vehicle, with the right options and at a fair price (compared to your competitors). However, what really made the experience worthwhile and very appreciable was the salesperson Matheus. "Matt" is really a great salesperson. Much different from others I have met and dealt with. Matt is extremely Knowledgeable and professional - Great Hire and Asset! I will continue to do future business with AutoMax and will refer my family and friends as well. Mark

Today I leased a 2023 Mazda CX-5. I am very happy with this vehicle. The salesman, Paul Denning did an outstanding job in presenting the new features of the CX-5. I was very impressed with the auto start of the vehicle from an app on my phone. Paul took care of all the registration and demonstrated a lot of patience in getting a "binder" from my insurance company so I could get the CX-5 within 24 hours. I strongly recommend Liberty Mazda for your next vehicle and you are in good hands with Paul Denning.

I admit it, I've never liked car shopping. The research, hours at the dealer and the usual endless negotiations have never made for a fun experience. When I went to 495 Mazda to test drive a CX-5, I was expecting more of the same. The first surprise was the dealership itself... there wasn't one! They're in the process of having one built so the building in place right now is more like one of those trailers you see at construction sites. Instead of a showy inside, it was just round tables, a TV and a very comfortable vibe. And the cutest French bulldog named Whitney greeted me on arrival and slept in my lap during lease negotiations! My salesperson, Ben, took a great test drive with me covering both highway and back streets so I could get an in-depth feel for both surfaces. He also covered every feature in detail and helped me set up everything from the radio to how soon my doors will lock when I get out of the car. Mike, the Finance Manager made the paperwork a breeze. Everyone was really nice and made the experience a positive one. Best of all, I LOVE my car!

I was working with a few different dealerships and none of the salespeople had the knowledge of Thomas at tulley they where very upfront and honest didn’t play and dealership games and got to my number no fighting back and forth

Was very happy with this dealership my experience was overwhelming most of all because I had the best service and sales person her name was Natasha Alexandre and I couldn’t have found a better person to take care of me considerate in every way and her service was top notch thank you and I will definitely be back and let everyone know.

Great experience! The whole staff made it so easy to buy a car. I love my new car!

Very welcoming environment. No pressure. They want you to make your decision in full understanding of all pertinent information. Dealer discount applied to all deals. I was very impressed with how they do business.

We bought my daughter's first car with Kai's help (a Mazda CX-50), and he was excellent to work with! Knowledgeable, efficient, and no-nonsense - a true professional! Thank you, Kai!