Used 2016 Mazda CX-5 for sale near Lansdowne, MD

Chris Watson went well beyond the call of duty to make this the best buyers experience I have ever had in purchasing a car. I greatly appreciate the efforts to get me the car I wanted for a fair deal.

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

Living in Orlando, you know it’s kinda hard not to have a car to get you from place to place, especially when you are trying to juggle work, school, and personal life. As a person who works in the medical field, and having to be around patients on a daily basis, be at church twice a week, and as a nursing student, be able to get to my classes, and Clinical’s in a timely manner, it’s kind of hard not having a car to be able to do the things that I need to do. So I went onto my company’s website and saw that we had an opportunity to purchase a car through offlease Orlando, and I have been praying since February 2024 to get a Mazda CX-5, and when I saw they had two available. I called and spoke with Briana the BDC Rep who was very pleasant, knowledgeable, and showed her eagerness to assist me, she made sure that I received a text and email to remind me of my appt and my sales rep. When I got to the dealership, I met with Orlando who was one of my sales reps, and he was partnered with Jarid who into the office showed, showed me around, explain to me how the process was going to go since this was my first vehicle purchase, and they really made me feel welcomed. As one of the cars was already sold, the one that I really wanted it was actually here still and just waiting for me to call it mine and take it home. I test drove the car and the car ran perfect no issues, I had a Carfax and it really was just perfect for me. The process of purchasing the car was smooth, easy, and didn’t take no time at all. I was able to purchase my dream car, the Mazda CX-5, and be able to drive home with a beautiful car. With graduation being December 2025, this is my first big purchase, and this is going to help me be able to finish my classes before graduation, be able to help me and get to and from work, be able to help patient with my own personal company called “iFirst Care”, be able to drive myself to church, and be able to have fun with my friends and family. Sydney who is one of the Sales Reps and also the “Repo Lady” made sure she checked on me to make sure that I was doing OK as I was waiting in the waiting room for my paperwork to be finished and finalized. Albert who is the Finance Rep make sure that I had all my documents ready and prepared and made the signing process so easy and smooth to the point that I did not break a sweat when I signed my life away Lol! When you visit Offlease Orlando at 8900 S US Hwy 17 92, Maitland, FL 32751, be prepared to be welcomed into the Offlease Orlando Family with open arms, you will have a great time, and be prepared for plenty of laughs, my time here has been amazing, and I definitely will be back!

Excellent service and advice. The staff is friendly and helpful. After purchasing my new Accord, all my servicing requirements have been done by Ourisman.

We bought our Mazda new after getting lemon law money back from a Ford Fiesta Fiasco. We love our Mazda and have had zero issues with it. At 107K miles now and runs great. We've only ever had to do normal maintenance on it and she still runs and looks great.

I've driving sports cars muscles cars and high end luxury cars. Mazda wins for the cost in reliability, features for cost, drivability, and design. It's drives nicer than it's competitors Honda, and toyota. BTW those are its competitors your buying a reliable car when you choose a mazda it's no Chevy Ford nissan or Hyundai garbage. Safety rating good. No cat transmission which some are okay but maintenance cost is less with mazda and they make their transmission in house and their solid reliable. Engine gets good gas mileage it's a big suv smaller motor but still plenty of get up and go for being a 4 cylinder if you consider it slow remember it's non turbo so less maintenance cost things to worry about plus still get great gas mileage.

I cannot retract my previous review but the service manager at Rich Morton Mazda is phenomenal and does everything he possibly can to mitigate my recent situation/car issues. He has worked on my vehicle himself and working with me to make sure we come to some sort of resolution. I truly appreciate how customer forward he is.

I see a lot of complaints on this car. Maybe from a different class. I grew up lower middle class so the fact that I've had this car for 5 years and the only issue I've had is the compressor...im happy.

Jones did everything from registration to tags and new license plates. And I was able to drive home in my new vehicle that same-day. Salesman Wayne, took me over to Enterprise to return my rental at 4:30 before they closed. They towed my old car from its location to them next day. And Wayne even helped me clean out my belongings from the old car. Nothing was left to question. I Highly recommend Jones Bel Air Nissan Ask for Wayne, he will take care of you.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

I wanted to take a moment to say "THANK YOU" to DARCARS Chrysler Jeep of Silver Spring Service Department but especially my (Service Advisor) Brian Paige and the mechanics they provided me and always with top-notch service. Brian has provided me the best possible service for years and it's willingness to do things the "right way", and in a manner that he keeps the consideration of his customers in mind. I am never disappointment with the service repairs that I have received. Brian goes the extra miles, provides outstanding customer service and just a trustworthy person. It is certainly a pleasure to do business when you feel as though the people you are conducting business are looking out for your vehicle and your best interest. I am never disappointed. Thanks!

Great sales team, Our Sales Rep was Austin. Great guy . He went Above & Beyond to make our experience go smooth. we love our new car. Thank You Austin . We will be back shortly to buy another car.

Provided excellent service after an unexpected breakdown. All representatives provided honest feedback on timelines of service and options with the required and necessary repairs.

They were very good and plentiful with their correspondence. I got very busy and couldn't respond. I will try again.

After a bad experience at another Honda dealership, Norris was a breath of fresh air! Reilly, the sales manager and the finance manager were so kind, caring and really worked with us. It was honestly the best experience we have had buying a car!

My experience was excellent. My service advisor Ms.Tracy Suter was very knowledgeable about the service I was getting. She is a great advisor and person. Again Annapolis Infiniti is the best dealership around.

Friendly staff that was professional and easy to work with. Nice car selection options beyond just Hondas.

I highly recommend Koons Ford Lincoln of Annapolis in MD.They are not the "typical" dealership. I worked with Chuck, but all the employees I encountered were professional and prompt. No pressure at all, nada! They even stayed late Chuck & Tedd for me and my daughter to come test drive, then buy. My daughter really loves her 🚙 car and very happy with your Help Chuck Greenlee.

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.