Used 2016 Mazda CX-5 for sale near North Richland Hills, TX

Overall good experience. Couldn’t get much done until you go in. Only put half a tank of gas in after they said they would fill it up and no floor mats. And manager special is not for everyone.

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

Living in Orlando, you know it’s kinda hard not to have a car to get you from place to place, especially when you are trying to juggle work, school, and personal life. As a person who works in the medical field, and having to be around patients on a daily basis, be at church twice a week, and as a nursing student, be able to get to my classes, and Clinical’s in a timely manner, it’s kind of hard not having a car to be able to do the things that I need to do. So I went onto my company’s website and saw that we had an opportunity to purchase a car through offlease Orlando, and I have been praying since February 2024 to get a Mazda CX-5, and when I saw they had two available. I called and spoke with Briana the BDC Rep who was very pleasant, knowledgeable, and showed her eagerness to assist me, she made sure that I received a text and email to remind me of my appt and my sales rep. When I got to the dealership, I met with Orlando who was one of my sales reps, and he was partnered with Jarid who into the office showed, showed me around, explain to me how the process was going to go since this was my first vehicle purchase, and they really made me feel welcomed. As one of the cars was already sold, the one that I really wanted it was actually here still and just waiting for me to call it mine and take it home. I test drove the car and the car ran perfect no issues, I had a Carfax and it really was just perfect for me. The process of purchasing the car was smooth, easy, and didn’t take no time at all. I was able to purchase my dream car, the Mazda CX-5, and be able to drive home with a beautiful car. With graduation being December 2025, this is my first big purchase, and this is going to help me be able to finish my classes before graduation, be able to help me and get to and from work, be able to help patient with my own personal company called “iFirst Care”, be able to drive myself to church, and be able to have fun with my friends and family. Sydney who is one of the Sales Reps and also the “Repo Lady” made sure she checked on me to make sure that I was doing OK as I was waiting in the waiting room for my paperwork to be finished and finalized. Albert who is the Finance Rep make sure that I had all my documents ready and prepared and made the signing process so easy and smooth to the point that I did not break a sweat when I signed my life away Lol! When you visit Offlease Orlando at 8900 S US Hwy 17 92, Maitland, FL 32751, be prepared to be welcomed into the Offlease Orlando Family with open arms, you will have a great time, and be prepared for plenty of laughs, my time here has been amazing, and I definitely will be back!

Ken and Mike were great to deal with. They are honest, ethical and transparent. Would highly recommend Ritz Auto Group and would definitely buy here again.

We bought our Mazda new after getting lemon law money back from a Ford Fiesta Fiasco. We love our Mazda and have had zero issues with it. At 107K miles now and runs great. We've only ever had to do normal maintenance on it and she still runs and looks great.

I've driving sports cars muscles cars and high end luxury cars. Mazda wins for the cost in reliability, features for cost, drivability, and design. It's drives nicer than it's competitors Honda, and toyota. BTW those are its competitors your buying a reliable car when you choose a mazda it's no Chevy Ford nissan or Hyundai garbage. Safety rating good. No cat transmission which some are okay but maintenance cost is less with mazda and they make their transmission in house and their solid reliable. Engine gets good gas mileage it's a big suv smaller motor but still plenty of get up and go for being a 4 cylinder if you consider it slow remember it's non turbo so less maintenance cost things to worry about plus still get great gas mileage.

JR was great. He helped make the process very quick! His communication was very good. He answered all of my questions and was very helpful.

I see a lot of complaints on this car. Maybe from a different class. I grew up lower middle class so the fact that I've had this car for 5 years and the only issue I've had is the compressor...im happy.

Our salesperson Garrett was patient, respectful, and helpful in selling us our car. He took the time to explain the procedure overall. He is a good upfront representative of Hiley Hyundai. Great dealership!

Professional. Efficient. As nice as they could be. Very positive experience, could not have been better, and I look forward to doing business with them in the future.

Wonderful experience! Our salesman Ricardo Magana was knowledgeable and easy to work with. He made sure everything was working on our car before we left the dealership. It’s our daughter’s first car and we feel she has a good reliable vehicle.

Great service and overall just great experience. I highly recommend to anyone looking for a vehicle

The team there from sales to service all the guys from moe to the owner Austin are great went beyond even after the sale nice dealer ship and inventory thank you all

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

My wife and I purchased a CX9 at Hiley Mazda of Hurst in December of 2021. It was a great experience. I took the vehicle in for a recall item today and had the best experience ever from a service department. The service advisor was Sixtos Rodriguez. He is amazing at customer service. I highly recommend Hiley Mazda.

Me and my husband went in today to look at a car that we ended up not liking. Felix Pina was our sales agent and he helped us find a car that was perfect for us! The whole process was smooth and everyone here was really nice. I would really recommend this location and make sure to ask for Felix if you want a calm and personable experience!

My wife and I came in to essentially browse and compare vehicles on Saturday 08/16. We ended up speaking with John Cummings, who was extremely friendly, concise, to the point, and not pushy at all. He also was very honest and transparent during the entire ordeal. Having worked in a car dealer as a master tech for a good portion of my career, I typically am pretty good at picking up on red flags from shoddy salesmen, and I did not get any indication what so ever that John had any of those qualities. We test drove a Hyundai Palisade, which we really liked. I was up front with John on my financing expectations, and also requested that we get the vehicle on a lift for a visual inspection. There was a slight miscommunication between John and management, and they were not able to accommodate my request. What they did offer is the fact that Hiley, and themselves fully believed in their products they were selling, and that they knew for a fact there was nothing majorly wrong with the vehicle. Both Rusty the used car director, and the finance manager Lori gave me verbal confirmation that we could back out of the deal, post down payment, if I got it to my shop on Monday and found something catastrophic. I'm happy to report the vehicle was exactly as they advertised and promised. Next we dealt with Lori, the finance manager for all of the closing paperwork. She was very friendly and a straight shooter as well. She also was not overly pushy with any of the extended warranty plans or any other areas for upselling, as per usual in the finance department. Overall, we had a VERY pleasant experience between dealing with John and Lori. We did have one minor hiccup, which as of 08/18 I am waiting to see if John can possibly do anything for us, the spare key fob does not work with the vehicle, even though it has a new battery. I will revise this review once that issue is fully addressed and/or resolved. If you're looking for an honest salesman that won't lie to make a buck, or push a bunch of up selling onto you, ask for John Cummings.

I had a good experience at Eckert Hyundai, Chaz O'Connell and Gavin Knighton were awesome to work with. They help me out without any pressure. I would go back to Eckert Hyundai in Denton again. Thank you.