Used 2023 Mazda CX-5 for sale near Elba, NY

Had a good experience when purchasing and having my vehicle serviced. Prompt and courteous.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

Everything has worked out very well so far, from the entire buying process to the three free oil changes. Would highly recommend to friends and family.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

Thank you to the all the staff here at West Herr Subaru. Max Green went above and beyond to help see me through the process of buying a new car after 10 years owning the same car. Thank you to Ben Graves also to Zachery Fullen for an amazing experience.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

Tyler was incredible. A credit to the dealership!!! Will ask for him again if I need service

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Vehicle drop off was so simple. Customer waiting area was very comfortable but could not connect my iPhone or iPad to their Internet service. Repair was diagnosed and completed in a timely manner with a video update including what the problem was. No upselling of any other service.

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

The best customer service and I?m in the service industry! Every visit no matter the individual always goes above and beyond and makes you feel like family!!!

Always great service and pleasant staff. I'm happy to bring my car here, where customer service and qualified mechanics meet and exceed our expectations.

Bought a Mazda CX 5 in May. Had a flat tire this week. The service dept manager couldn't have been more caring and helpful even though I showed up unannounced. He had me on my way within an hour. I was so grateful and impressed. By the way, the entire car buying process was a pleasure, which I have never been able to say about any dealer in 50 years!

Had a Kia Sportage stolen around Thanksgiving of last year. The collision shop in Henrietta was very very helpful and accommodating. The car was totaled. However. Went to BJ MAZDA dealership interested in a used CX-30. Salesman didn't seem to interested in helping me out. Conversation lasted about 5 mins Ended up buying one from a another Mazda dealership that afternoon.

Austin Salvaggio took care of all the details and made things easy for me. I drove up from Pittsburgh, dropped off my trade-in, signed a bunch of papers, and drove home in my new car.

Positive experience with the dealership. The salesperson was helpful, friendly and knowledgeable about the 2022 Equinox.