Used 2023 Mazda CX-5 for sale near Spring Grove, IL

I have worked with Dan Salisbury for years in regard to leasing various cars. Dan works very hard to find what I am looking for within the payment range I need. Dan never makes me feel bad for additional requests or continued questions. If there are any problems they are quickly resolved. During this last lease I had pleasure of also working with Alfonso Gomez. He was very quick at resolving small issue that I had immediately. Jason Garon in the service department is always amazing about getting my car for any oil changes or needed work. I am happy to recommend this team to others.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

I walked in the dealership and was immediately greeted by a salesman. I told him that I work with the father of one their managers and would like to see her. She was very busy at that moment. So I waited until she introduced me to the salesman she thought would best suit my needs. Ricky S. then went over a couple of trucks that he recommended. Went for couple test drives, probably 6-8 miles each. Both highway and residential which was good for me. I settled on the truck I was interested in and got down to business. Agreed on the right figures, filled out the credit app and gave him my title for the (undesirable) trade in I had. Even if they wouldn't take the trade in, I wasn't leaving without the new Tacoma. Ricky took me back to business offices and introduced me to Jordan who closed the deal like he does day after day. Smooth and hiccups. Afterwards Ricky took me to the truck and proceeded to sync my phone to the truck systems. We went over a few other items and we were done. Very patient with me and knew what he was doing. Thanks Rick

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

Victor and Chase were both superb in selling us a Mazda CX-9. Highly recommend Napleton’s Mazda in Palatine.

Very easy process to purchase my new Mazda. Sales were excellent and very attentive to my questions. I felt no sales pressure at any time during the purchase. Tom is an excellent sales person and I would definitely return to this dealership.

service department in elgin is awesome . Nate in the service department is the best . I never have any problems or issues at the elgin service department

Excellent! Staff was courteous, friendly, and knowledgeable. It was a very pleasant experience. I will definitely check the inventory before buying my next vehicle. Well worth the drive.

Awesome buying experience. I loved that they introduced me to service after buying my car so I know exactly what to do when it rime to get my car serviced for the first time

Salesman (Rigo) was excellent in providing outstanding customer service. Bought a 2025 CX90 PHEV was patient and took a lot of time helping us understand all the new technology that today’s new cars have. I’ve gone back to ask question and was more than provide all the help I need! The entire process was easy, although signing paper work takes more time than I remember. I would gladly recommended Napleton Mazda of Schaumburg if you are in the market for a new Mazda.

Came in and they help me right away! Was a relatively quick process and they helped me with any questions. Haven’t had a service like this before. Working with Chase he understood the different criteria’s and considered all them! Chase was willing to go above and beyond to find the perfect car for me. (If you are an international and looking for a car this is the place to go, they have knowledge and all visas and what is best for you!)

Great experience. Ubaldo was great to work with, very helpful, knowledgeable and not pushy. Would highly recommend!!

My daughter went to buy a car here with Chase and I’m glad to say that I had not to worry about her coming back with a bad deal! He ensured that she finds the car she wants. Thankful for Chase guidance and patience in the process to ensure that I was also satisfied and gave the go on everything. Good job my guy!

Leo was a big help with making our purchase a great experience. Answered every question we had.

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

Have trusted this dealership for over 25 years. I wouldn’t think of bringing my 2 Buicks anywhere else. They only do necessary repairs which I appreciate and will give you a timeline as to what to expect down the road when it comes to doing work. They value you as a customer and do everything they can to help you in all aspects serving you.

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!

I had a good car buying experience with Chase. He explained everything clearly and we were able to negotiate a good price. The process moved along nicely and I left with a new car! He continues to be helpful with questions that arise.

Great experience, friendly and courteous staff, no surprises. Andrew was a pleasure to work with.

Had the help of Lupe in buying a car. He was not pushy at all and answered all my questions. It can be a long day getting a new car which it was, but it was a pretty easy process. Also while waiting for numbers and paperwork the other staff would start a conversation with you as well talking cars.