Used 2023 Mazda CX-5 for sale near Union, IL

Our salesperson Kevin Fortman was excellent. He took his time to make sure we got the car that we wanted and needed. Every part of the deal was handled with excellent service.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

Leo was such a great help for us in choosing the right car for our family. Very informative of the car and its features. Would definitely consider buying again from this dealership.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

Brought my jeep in with next to no notice, and they were able to detect the problem and fix it by the next morning. Asked about my tire leaking air, and the found the leak and didn’t charge me since they felt bad for not looking before I asked. Great customer service!

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Victor and Chase were both superb in selling us a Mazda CX-9. Highly recommend Napleton’s Mazda in Palatine.

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

Came in and they help me right away! Was a relatively quick process and they helped me with any questions. Haven’t had a service like this before. Working with Chase he understood the different criteria’s and considered all them! Chase was willing to go above and beyond to find the perfect car for me. (If you are an international and looking for a car this is the place to go, they have knowledge and all visas and what is best for you!)

Salesman (Rigo) was excellent in providing outstanding customer service. Bought a 2025 CX90 PHEV was patient and took a lot of time helping us understand all the new technology that today’s new cars have. I’ve gone back to ask question and was more than provide all the help I need! The entire process was easy, although signing paper work takes more time than I remember. I would gladly recommended Napleton Mazda of Schaumburg if you are in the market for a new Mazda.

Leo was a big help with making our purchase a great experience. Answered every question we had.

My daughter went to buy a car here with Chase and I’m glad to say that I had not to worry about her coming back with a bad deal! He ensured that she finds the car she wants. Thankful for Chase guidance and patience in the process to ensure that I was also satisfied and gave the go on everything. Good job my guy!

Josh from service is awesome he took my daughter’s car in The service department and told us the problem thank you Ernie Beck. Have a great day

Everything went super smoothly, didn’t mark up the car and make us feel like we needed to buy the car. We felt comfortable and would definitely recommend. The fact that they weren’t pushy and respected us was great! Especially for first time new car buyers.

Great experience, friendly and courteous staff, no surprises. Andrew was a pleasure to work with.

I had a good car buying experience with Chase. He explained everything clearly and we were able to negotiate a good price. The process moved along nicely and I left with a new car! He continues to be helpful with questions that arise.

Had the help of Lupe in buying a car. He was not pushy at all and answered all my questions. It can be a long day getting a new car which it was, but it was a pretty easy process. Also while waiting for numbers and paperwork the other staff would start a conversation with you as well talking cars.

After wanting a Mazda for some time, I finely decided to make the decision and get one! Took less than 90 minutes to test drive, agree on numbers, and complete finance. Very happy with my purchase. Honest people here, straightforward processes, unbeatable trade-in values, exceptional prices, and everything about my experience was fun/ pleasant.