Used Mazda CX-5 for sale near Parma Heights, OH

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

Took too long to get paperwork completed. Delivery of car confusing. Too long to service prior to delivery

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Thank you to Classic Honda. Matt helped me and he was great- gave me all the details and answered all my questions. I found the vehicle online and was pretty sure I wanted it, but I wasn’t rushed or pressured. I even left with a full tank of gas! It felt like they rolled out the red carpet, and I was buying a used vehicle.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

Great people to work with. Lonnie, the salesman, was wonderful! Financing was quick and seamless.

This is my first CX-5. I love it. Previously I drove a mazda tribute which was a 6 cylinder. I was reluctant to purchase a smaller vehicle with a smaller engine, but I’ve been pleased. My only negative comment is regarding the leg room in the back seat. It’s not great but workable for most average size adults.

Greatest place to get a car, my boy Dylan is a very excellent salesman help me out a whole lot this guy deserve 10 stars for real. That's the man y'all want to help you out with a car

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

Nice gentlemen to work with, easy process to get the car purchased. They let us get the car on a lift to examine the underside, which we very much appreciated.

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.

Michael was great. He was very knowledgeable of the Tesla that my son bought when as far as finding a charger for us to take home and everything he made our experience very pleasant. I highly recommend Michael.

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

Our salesperson Corvey was awesome to deal with. He made the process very smooth and easy for us! He found us the exact car we were looking for and was very good about following up.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

I had a great car shopping experience. I especially want to thank John Albany and the other gentleman that worked with my husband and me. They were dedicated and really listened to what we wanted I will recommend them to everyone I know, who is looking to be treated properly and professionally. Thanks John!!!!

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Excellent experience! Marshall was extremely helpful throughout the entire process and made everything smooth and stress-free. He listened to what I was looking for, worked with me on the numbers, and ultimately got me a great deal. Highly recommend working with him and this dealership!

I did an extensive research on Japanese SUV’s and I kept coming back to the Mazda CX5. This vehicle is beautiful inside and out and is amazingly smooth and quiet. It also has really good handling and plenty of power even with the 4 cylinder. I think Mazda gives the best bang for the buck of all the Japanese car brands. I highly recommend the Mazda CX5.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

Amazing experience and I would recommend Cameron from your sales representative, he is young and very respectful!

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

I refer friends and family to Camden Ries at the Buick store in Akron every chance I get. He is so pleasant and very knowledgeable. Wonderful experience working with this young man.

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Great people. I'm in the process of deciding which vehicle I want to purchase. You could do none worse.

Have had our 2022 for 8 months now. It's been great, the fit/finish and ride are superior, IMHO, then my previous CRV and Rav4 vehicles. The only thing I would like to see is a touch screen entertainment center rather then the manual knob. The interior is well laid out with quality accents, feel and quiet, again far superior to our previous SUVs. So far it's been mechanically sound with no issues and we are enjoying it very much.

I got a fair deal on a recent purchase. Working with Eric was a pleasure. I would shop there again.

Regular maintenance was done in a timely manner. I can't think of anything more to say 25 words shouldn't be a requirement. Why?

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

Our service rep Paul and our mechanic were wonderful to work with and kept us updated throughout the repairs. Will definitely be using Ganley Chevrolet for any future maintenance.

Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

Living in Orlando, you know it’s kinda hard not to have a car to get you from place to place, especially when you are trying to juggle work, school, and personal life. As a person who works in the medical field, and having to be around patients on a daily basis, be at church twice a week, and as a nursing student, be able to get to my classes, and Clinical’s in a timely manner, it’s kind of hard not having a car to be able to do the things that I need to do. So I went onto my company’s website and saw that we had an opportunity to purchase a car through offlease Orlando, and I have been praying since February 2024 to get a Mazda CX-5, and when I saw they had two available. I called and spoke with Briana the BDC Rep who was very pleasant, knowledgeable, and showed her eagerness to assist me, she made sure that I received a text and email to remind me of my appt and my sales rep. When I got to the dealership, I met with Orlando who was one of my sales reps, and he was partnered with Jarid who into the office showed, showed me around, explain to me how the process was going to go since this was my first vehicle purchase, and they really made me feel welcomed. As one of the cars was already sold, the one that I really wanted it was actually here still and just waiting for me to call it mine and take it home. I test drove the car and the car ran perfect no issues, I had a Carfax and it really was just perfect for me. The process of purchasing the car was smooth, easy, and didn’t take no time at all. I was able to purchase my dream car, the Mazda CX-5, and be able to drive home with a beautiful car. With graduation being December 2025, this is my first big purchase, and this is going to help me be able to finish my classes before graduation, be able to help me and get to and from work, be able to help patient with my own personal company called “iFirst Care”, be able to drive myself to church, and be able to have fun with my friends and family. Sydney who is one of the Sales Reps and also the “Repo Lady” made sure she checked on me to make sure that I was doing OK as I was waiting in the waiting room for my paperwork to be finished and finalized. Albert who is the Finance Rep make sure that I had all my documents ready and prepared and made the signing process so easy and smooth to the point that I did not break a sweat when I signed my life away Lol! When you visit Offlease Orlando at 8900 S US Hwy 17 92, Maitland, FL 32751, be prepared to be welcomed into the Offlease Orlando Family with open arms, you will have a great time, and be prepared for plenty of laughs, my time here has been amazing, and I definitely will be back!

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.