Used Mazda CX-5 for sale near Penfield, NY

It was a pleasure to work with Jennifer Flammia at Ide Honda in Penfield! Buying a new car is a stressful experience but she was honest, up front and patient through the entire process. With her support, I am in a beautiful new CRV hybrid!

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

The service was great and everything we asked to check and they did and told us the results of each check. The results were good. What more can you ask.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

Mazda of west ridge has very polite and friendly staff and the building is always clean. Service is excellent and my car is well maintained by qualified technicians.

This is my 3rd NEW CX5 non Turbo and by far #1- 2025 is a GREAT year with suspension, transmission and engine improvements- If you appreciate precision feedback , handling , suspension , brakes - Then you might start looking here. The vehicle interior is second to none at any cost and the build quality is as well. Approaching 10K miles on my 25 and no issues. I will say with these high compression engines (13-1 )- premium 91 + fuel is a must - turbo or not - As well The break in takes up to 20K miles before it will deliver the power its capable of - that said - Its reliable , easy to maintain - and for me has a timing chain ( no rubber belt ) and a real 6speed traditional step transmission as opposed to many other brands that are dropping cheap short lived CVT transmissions in the drivetrain - Mazda is using old school tried and tested technology. - I can yield at least 35 mpg if I keep it under 75 mph - and with a 15.3 gallon tank thats a lot of miles ! If you need a massive people / pet hauler - possibly look elsewhere- All models have AWD which has adaptive magnetic lockout which means little to no wear as it goes from 90% front -10% rear -- to 50%-50% depending on road conditions -- Just a great vehicle - If you are dead set on a competitor ( and there are many ) at least drive the CX5 before you decide- it may be your last stop - If you want power -- Get the turbo - I prefer the non-turbo as with premium fuel Im good with around 200 hp - The Turbo can get you over 250 Hp both 4 cylinder engines .

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

Thank you Jeremy....for excellent service! (And Thank You to Maria and Marcus). Thank you for always giving 100% to assist me as a customer!

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

Our sales rep Andrew worked hard to locate an in-demand vehicle faster than any of the other dealerships. The team at West Herr made the whole process seamless.

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Have had our 2022 for 8 months now. It's been great, the fit/finish and ride are superior, IMHO, then my previous CRV and Rav4 vehicles. The only thing I would like to see is a touch screen entertainment center rather then the manual knob. The interior is well laid out with quality accents, feel and quiet, again far superior to our previous SUVs. So far it's been mechanically sound with no issues and we are enjoying it very much.

Manny was quick, professional and answered all my questions. Price was reasonable and I'm delighted with the car. Thanks!

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

The Transfer process was unfriendly. The vehicle I was interested in had to be released from My hold and I had to wait until it came back on the website to request s transfer.

Purchased my 2020 Mazda CX-5 while actually shopping for a Nissan Rogue. I Purchased from a Nissan dealership which I'll never do again if I ever purchase another Mazda. The vehicle was listed for $23,899.00 with 23,633 miles. Love the power and over all handling of the vehicle. The Machine Gray Metallic color is awesome as well.. Read alot of good things about the CX-5 as well as some horror stories. To soon to tell with just owning it a little over a month but hoping for the best time will tell..

I went in for The Works and was surprised how fast they got me in and out. They were also very friendly.

Looks sharp. Smooth ride. Comfortable for me as a driver. Perfect size for me as a single homeowner. Good gas mileage, averaging 27-32 mpg. Love the bright RED with black leather seats.

Kaya at West Herr is amazing! I had a great car buying experience, traded in my Impreza for crosstrek! The process was simple, no pressure, reasonable trade in offer, they even delivered the vehicle to me in Syracuse! Not to mention, the office had lunch delivered while we were there finishing up and Kaya was adamant that I eat with them! Overall the best time I’ve had buying a car! I usually dread the process but they made it so easy!

Had a Kia Sportage stolen around Thanksgiving of last year. The collision shop in Henrietta was very very helpful and accommodating. The car was totaled. However. Went to BJ MAZDA dealership interested in a used CX-30. Salesman didn't seem to interested in helping me out. Conversation lasted about 5 mins Ended up buying one from a another Mazda dealership that afternoon.

Such a joy to drive. You can’t go wrong with a Mazda. While the CX-5 is on the smaller side, it fits our needs and is so fun to drive. It looks sharp from the outside and has a lot of comfort on the inside. Technology options are good and it has a solid warranty but you won’t need it as Mazda is one of the most reliable brands on the road.

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

Great customer service,positive attitude respectful in every way car service amazing and Expresso coffe out of this world Joe,Frank,and Jay awesome team for buying a car

Excellent car. Completely fallen in love with the adaptive cruise control. I live in LA and using it on the highway with a lot of traffic is amazing. Also works great in low speeds.

Abi and the entire team at West Herr Mazda were absolutely amazing! Abi had the best customer service and made sure we had every single thing we needed. Highly recommend seeing Abi if you need anything!

Great gas mileage. Interior is not overly cluttered. Exterior is stylish. Great value for the money. Rear seating has plenty of leg room. Would recommend

Brought my 2025 Mazda CX-70 Turbo S Premium Plus in for its first service. Greg and the team made the whole process seamless. The tech sent me a video walking through the process. It was cool to see what the bottom of the vehicle looked like. The whole think is covered by a flat bottom to help with aerodynamics. And the fact that this service was free was the best!

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

Recently had an issue that Jodie in the Service Department helped settle in a timely and professional fashion. Have been a long-term customer both for sales and service and highly recommend.

Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

Outstanding Features in the Premium Plus Package. A sporty model, fun to drive with Automatic Transmission with Auto Manual Shifting, Steering wheel paddles and a Sport Mode. The Heads UP Display not only features speed but also Blind Spot warnings, lane warnings, Speed Limit Signs, hand on wheel warnings and programable Variable Speed Cruise Control. Safety features are numerous including side, front and rear crash mitigation, automatic braking and Rain sensitive Windshield Wipers. Interior appointments are numerous including both simulated manual shifting mounted on the center console gear shift and paddle boards on the heated adjustable steering wheel. The Mazda cx5 Premium Plus Package includes easy to use center console-controlled display, heated steering wheel, heated and airconditioned front seats and heated rear seats as well as Memory controlled seats, mirror and Heads Up Display adjustments for 2 drivers. The Door and console trim is designed to match the Leather appointed seats with matched stitching. The 2.5 Liter engine offers the power and acceleration you would expect from a premium model. Sport Mode is available with the push of a button. The control panel for the Display are center console mounted to scroll through options with the touch of a Game Console type mechanism. Audio is fully customizable. The Mazda App alerts you of tire pressure, oil level and service warnings as well as a remote start and remote lock features. Front seat leg room is better than expected, though rear seat leg room is limited. Rear seats with a 60/40 split fold easily without removing the leather appointed head rests. Control your variable speed control, audio options and phone integrated into the heated leather appointed steering wheel. The Dash Board display includes your safety features, maximum mileage, current mileage per hour, speed and RPM displays as well as several other warnings including speed limit signs. Built-in Navigation is available as well as Android and Apple Play. Set your lighting options in the auto mode as well as adjust the rain sensitive windshield wipers. An awesome Premium Ride at a Moderate Price, with appointments typically found in omly Luxury vehicles. I recieve approximately 22 miles per hour city and 32 miles highway for a 28 miles per gallon mixed driving.