Used 2023 Mazda CX-50 for sale near Westport, CT

Janice is an extraordinary Customer Service representative. She reviews my Lincoln Town Car's service history and recommends the best possible solutions for safety and longevity on the road. Darren is also extremely helpful and provides his assistance.

Overall, enjoy my Mazda CX Premium. Pros: Great Handling and solid stance, prefer the lower to the ground/wagon feel, priority on driving vs tech. Google maps and streaming and I am happy Cons: Short driver seat lacks support. Fabric seats in premium have developed a few snags, Infotainment bugs (I like the knob): can add same station to favorites multiple times, statelite always starts at beginning versus current station, and screen dimming auto dim required reading online forums to see the dashboard buttons override the infotainment vehicle setting. Lastly the IP plastic/crystal had to have replaced due to scratch and replaced one still seems low quality. 24 MY upgraded the suspension to make softer and the steering is not as heavy.

I’ve been to a dozen different dealerships over the past couple of weeks. Mike was by far the nicest, most knowledgeable sales consultant I’ve dealt with. He took the time to show me different trim lines of the model I was interested in and had me test drive several of them to ensure I was buying the right one for me. Based on my buying experience, I would definitely recommend Mike and Hamden Mazda to friends and family.

I got this card 2023 in March we are now in July 28, 2023 I'm so satisfied with it I have no complaints drive smooth fits 5 love going on long trips.

We have been Leasing our vehicles from this dealership for the last 10 years with Bill as our salesman And sent family members to do business there.

I really like my CX-50 it came loaded with a lot of tech and safety features others make you go to the top trim for. It’s the first car I can have the hvac on auto and have it perform without me intervening. The steering feel and response is great. It holds the road and curves like it’s glued down. Ride is as you would expect from an suv built by Mazda. You know the road and its conditions with out it being a jarring experience. Acceleration is good and in the turbo it’s borderline ridiculous. I’ve been getting 31.3 mpg mixed driving. I tend to do my own shifting as that’s my preference and enjoy. I appreciate it’s an inline 4 with a 6spd it’s balanced and it’s fun. My 21 Honda Accord Sport I replaced it with had a CVT and that’s the only complaint I had about that car. I think both are well made and offer a lot of value. Bottom line it’s a great price for a well rounded good looking fun and easy to live with car. It offers a driving experience vs being a boring transportation machine.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Got the Meridian edition and I absolutely love it. The car handles almost as good as a little sports hatchback. The roof rack does get a little noisy at high speeds but if you close the moon roof it pretty much goes away. That's the only negative I'd give to the car, but in the end that's something I can live with. Interior quality is almost on par with some luxury brands. Exterior design is far above any bmw or Benz in the segment. Plenty of power aver pickup when you need it.

I have top of the line CX50. Good looking SUV. Rides a little too firm at times. Turbo gives it good power, better than most it competes with. Interior looks upscale.Gps needs improvement. Not user friendly.Phone needs constant pairing.Gas mileage is average. Seats are comfy. Like folding mirrors. Bottom line is that I consider it one of the best compact Suvs in its class. Drives and handles very well.

Folks were very nice. Just did not find the right car there. Test drove a couple cars but none worked out for what I was looking for.

Ask for Demario, he is the best! He is amazing and makes the car buying process really smooth. He goes above and beyond for his customers and explains every step of the process to you. Demario exemplifies excellent customer service and attention-to-detail. I highly recommend this dealership. He provided 5-star service at every step! It could not have been more seamless, and he made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Thank you.

Service was done as needed, they gave me a ride to work so i did not have to wait for it.do to covid, i did miss the coffee for the time i was waiting. also got car back nice and clean

Excellent service by Anthony. We have bought many cars from Anthony Pavone. He always does the right thing?

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

Aldo was absolutely amazing with helping me find and buy my first car! Extremely nice and a very positive person even when there were a few bumps in the road. As he is still continuing to help and answer any of my questions even after my deal was finalized. I rate him a 10/10 and probably wouldn’t have had such a great experience without him!

I recently purchased a car from Mazda of Hamden, and I couldn't be happier with the experience! Ahmed was my sales representative, and he was absolutely fantastic. He was knowledgeable, friendly, and made the entire process seamless. Ahmed took the time to understand my needs and found the perfect car for me. His professionalism and attention to detail were impressive. The entire team at Mazda of Hamden was courteous and efficient. I highly recommend this dealership to anyone looking for a hassle-free car-buying experience. Amjad the guy at sales was very helpful.Thanks, Ahmed, and Mazda of Hamden!

Highly recommended in specific the great sales representative Michelle who was fantastic and very knowledgeable in the business of Mazda cars!

I had a particular challenge where my vehicle order ran into extensive issues (beyond Lincoln's control) and the exemplary service that Lincoln provided went above and beyond my customer service expectations. My issues tested every level of customer service, from Dealer to Mechanic Service, to Corporate, and everyone in each department rose to the challenge. I am grateful to Lincoln for making a difficult set of circumstances an absolute pleasure!

They made sure the car that we wanted was road ready and safe for my family. Even after purchase they still are wonderful to interact with. I highly recommend them especially George, he goes above and beyond. We will definitely be return customers 😀

Darwin Flores is the best salesperson to deal with at this dealership. This is the second time in two years he has gone above and beyond to accommodate me and make my purchasing experience one of the best. I do have to say when it came to the finance part, Madi was good until I declined any extra maintenance he tried to sell me, he became very upset, and that was not a good experience! I would definitely recommend Darwin to anyone and Kenny the Mgr. was also very helpful.

Very happy with my experience purchasing a vehicle at Novak Motors. The showroom is beautiful and every car inside was clean. Everyone was great to deal with-no sleazy high pressure tactics. Felt like I paid a fair price for a vehicle in outstanding condition. Trade in price was ok-not great but ok. Worked with Greg in sales who was a pleasure to work with. Would definitely recommend this dealer.

Wonderful experience, never felt pressured. Chris answered all the questions and explained features. He was very patient with me. I would recommend this place to anyone

Great guys.very helpful with everything.Oliver and Peter is the best!!!thank you guys