Used Mazda CX-9 for sale near Libertytown, MD

Bryson our sales rep was extremely professional and patient while we decided which vehicle to purchase. We had a good idea which vehicle we wanted but weren’t sure which trim level. Bryson walked us through all the different features and the test drives. We found the perfect car for us. Victor, the manager, also was extremely helpful getting us the best deal possible. We hopefully will enjoy the car for many years!

The service advisor was professional, he explained all that was needed. He offered advice on future services and explained how do a couple DIY items. Overall very satisfied.

We've had our 2019 Mazda CX-9 Signature model for over three years. It's a very nice, smooth riding automobile and it's surprisingly fun to drive. The turbo charged four cylinder engine has more than enough pep. The interior is comfortable and durable. Yes, we had to replace the cracked infotainment screen but all was covered with the additional protection plan we purchased when we bought the car. We wouldn't hesitate to buy another CX-9.

The way car buying should be!

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

We ended up buying our CX-9 once we finished the end of our lease since we have enjoyed the car so much. Currently, our mileage is around 50K miles & we've only had 2 issues so far: check engine light would not go off (emission's issue) and a GPS issue. Our GPS could never locate our car and would show us miles away. The dealer was able to fix both issues. We love the way how solid the car feels on the road and the inside/outside look of the car. Perfect for a family of 4-5 since the 3rd row is tight.

Joe Summers was very helpful and did a great job selling me a new Mazda. He was super informative about every button and answered every question i have.

Very Good Experience, everything was quick and Detailed, staff was patient and answered all of our questions and concerns, got the deal done no sweat.

Stephanie was outstanding as always. A true asset to your organization. Excellent customer service always.

Very friendly and great experience. Our salesman Cedrick Marcelin was awesome. We felt very comfortable and at ease the whole time.

As I was looking for older, reliable vehicles, I came across this dealership. They have a great selection of those. Had a pleasant experience with them!

Car i test drove was great but don't bother looking at vehicles from hamstead pre-owned in hamstead md . They post a great price, then wouldn't discuss numbers on the phone. Show up 2nd time ,drive car and sit down to buy and add not only price +tax but 800 process fee, 600 freight, and something called HPO fee of 1800 dollars all on a used car. Total xxxxxxxx scam tactic to get u in there , waste ur time. Just to reveal real price is thousands more. Avoid at all cost, i did not purchase

I had a oil change and transmission check. The work was done quickly. The service lane assistant Alli Smith was very professional.All work was done well.

We love our new Mazda and have had a great experience with it! Highly recommend. Great for families and singles alike. Everything we need: runs great, stores a lot, enjoyable to drive!

Service was excellent and the did everything exactly as they said the would! Very easy process!

I absolutely love this car, its so comfortable so luxurious, such a nice smooth ride, powerful and spacious! I owned it for over a year, my only complaint, it didn't get very good gas mileage as I drove mostly around town. I averaged 24mpg around town, and about 28mpg on the highway. If it had gotten better gas mileage I would have kept it forever!

The service and kindness an Mazda are unmatched by any other dealer. I’m always completely satisfied with their excellent service

Great experience with the staff. I am really very impressed with this dealer from sales to management to maintenance people

Nemo made buying my car easy, stress-free, and smooth. Highly recommend his service thank you!

I was looking for a cargo van for a while, and I decided to come here. I had Eduardo as my salesman, and he really helped me to understand and know the car I was getting.

I had an amazing experience at heritage Mazda Catonsville. Rob Summers is an excellent sales person! He was very kind and did not rush me with the test drive so that I could really figure out which car was best for me (I test drove 3 different models). Victor that sales manager was also very kind and offered an amazing deal. Between the price, the features of the car and the service it was a no brainer to buy the car. I would highly recommend this Mazda dealership to someone looking to purchase a new Mazda. I went to 3 different Mazda dealerships and Heritage Mazda Catonsville had the best customer service and price!