Used Mazda Mazda3 hatchbacks for sale near Gambrills, MD

Great care for my needs and excellent service. A true professional. Will be be back.

I had never bought a car before and only heard horrible things about how awful the process of car buying can be. However, this was NOT my experience with Ourisman Honda of Laurel!! I was greeted with nothing but professionalism, compassion, and kindness. They truly care about their customers! George was INCREDIBLE every step of the way. He even sent me a video of the vehicle I was interested in before I came in. He made every part of the process easy to understand and made sure I would be able to drive off with the car I wanted. I can’t say enough about George. He was so kind and caring and willing to do whatever it took for me to be able to officially say “I’m a car owner!” He took his time with me and never made me feel rushed. Thank you George!! His manager, Roman was so compassionate and took the time to speak with me about what all of the fees meant and what we could do to get a monthly payment that I was comfortable with. He sat down with me, human to human, and connected with me on a personal level while trying to get me into the car of my dreams. Thank you Roman!! The finance office was the part I was most scared of. I was sooo pleasantly surprised and relieved when I met Ash. He was so incredibly patient with me while I asked a million questions and he took his time clearly explaining everything in a way that I could understand. He also gave me some great financial advice for bettering my future that I am truly grateful for. He helped me find the right terms for my loan so that I could be comfortable and confident as I drove off the lot. Thank you Ash!! Every single person I interacted with went above and beyond their job description and made me feel like I mattered. It felt like it wasn’t just my business that mattered but that me as a person with a life outside of that dealership, I mattered to them. My happiness and well-being mattered to them. My future and comfort mattered to them. There was not a single time I felt pressured or discouraged. The car was also immaculately clean, which I very much appreciated. I cannot speak more highly of them! When it’s time for a new car I know who I will call. I am a customer for life now!!

I arrived at the dealership looking at the vehicles on the lot when I was approached by Adrian!! his customer service is so awesome and he is very detailed in explaining and addressing your questions! so I was looking to buy a Nissan rouge when he pointed out the Mazda Cx5, went on a test drive and fell in love with this SUV! I purchased it in September 2022 and it was more than I imagined, the drive is very smooth. The staff at Passport really know how to treat and assist their customers, I was so pleased with the customer service I got from my salesman Adrian as well as my finance manager Carlos. I appreciate all the staff at this dealership they made my experience very pleasant and I will definitely recommend anyone who is looking to purchase a Mazda to take your business to them!! I had to take my vehicle to the service department and Jessica takes good care of your needs and very detailed in explaining your vehicle issues. Not to mention the dealership is very very clean and state of the art and always smells nice!!!! Thank you to all the passport staff who helped in making my car experience a great one.

CJ NEAL - at the services desk is a big help! Very positive and worked with me for issues and misunderstandings. Great service!

Mr Zanelotti handled the recall repair and other work quickly and professionally. All work was on time and as estimated. Will return to Koons for service work in the future!

Great Dealership and Even Greater Staff. Maurice Kazadi (Salesmen) and Ralph Kolius (Sales Manager) were Helpful and Very Easy to Work with. Definitely Won A New Customer for a Long Time!

Fitzmall of Annapolis offered excellent value with my recent purchase. Very open and honest regarding the quality of the vehicles available. The options available on the sales lot are exceptional. Above all else was the support of our sales consultant James. If you need a vehicle I am confident James will help you find a vehicle for your needs.

They were so on top of getting things ready. I was in and out in record time instead of sitting around the dealership all day. I highly recommend them and they have a diverse collection of great cars.

5 Stars! I had an excellent experience at Heritage Mazda Towson! James, my dealer, was professional, knowledgeable, and made the car-buying process smooth and stress-free. Ben, the finance manager, was equally great—clear, efficient, and helpful in explaining everything. I couldn’t be happier with my new car and the outstanding service I received. Highly recommend this team if you’re in the market for a vehicle!

This place was awesome. Everyone was friendly. I had the best sales person and even the finance manager was awesome. I will be a returning customer. They made me feel like a friend and not a customer.

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

James was great. Let me know about all the extra bells and whistles but didn’t pressure me to purchase. He was relaxed and friendly throughout the entire process. Recommended!

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

Very pleasant experience working with Star Cars. They had several cars that I was interested in and were very accommodating in helping me drive off in the car that was best for me. I am grateful to have found this dealership and would highly recommend them. Thank you.

I purchased 2021 Kia forte for my son. I enjoyed the process and received good customer sale experience.

Fast sale with no problems. Good selection even though most car lots are having problems getting cars. Have no problems with car so far. Car very clean.

Gary was the best salesman! Truly know how to get things done! Thank you Mazda. Happy to be apart of the Mazda family.

I had the pleasure of working with salesman Kamau Dawson. He was very easy to work with and got me through the process easily and quickly. I almost gave up looking for a car. I had a great experience and I will refer my family and friends to Mr. Dawson if they decide to purchase a vehicle. I was completely impressed with his professionalism and customer service. He was also respectful and not pushy.

I had a very pleasant and positive experience with Passport Mazda. My sales Consultant was Tonya Mickey. She was excellent…friendly, professional, knowledgeable and above all…very patient. Just when I thought I would be unable to purchase my Mazda CX-5, she and her team worked very hard and made it happen. I am now a proud owner of a Mazda CX-5. If you’re looking for a hassle-free, great deal on your next vehicle, I suggest you contact Passport Mazda and ask for Tonya Mickey. You will not be disappointed. Tell Tonya that Linda sent you. 🙂