Used Mazda cars for sale near Batavia, NY

Excellent dealership to do business! Everyone goes above and beyond to make the experience simple and smooth! Courteous, helpful and very fair. We have purchased our last 3 cars there!!

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

Our sales person, Toby, was and remains very available and helpful. Their Service Department is readily accessible, friendly, and thorough. I?m very happy with the Mazda CX-5 that I purchased and the price was competitive.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

I had an appointment for 1130 and when I met Frank at the service desk he had no record of my appointment. Told him I was there for oil change and he said he would work me into his schedule. Had me out in just over an hour. Thank you Frank !!

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

Basil Volkswagen offered me the best deal on my VW Tiguan than any other dealership. The staff was absolutely wonderful! Everyone was very pleasant and accommodating. I would just say to be sure to test drive your brand new car before purchasing I love my new Tiguan although, it's my 3rd one. I will shop at Basil again for my next VW, hopefully, the Atlas Sport.

Very impressive mid sized SUV. Very solid handling, great on gas, and looks solid. Very happy with the purchase. I looked at many others in the same class and I thought this was the best looking, had the best interior set up and is economical. Very happy with the purchase. Definitely would recommend.

Tom did a great job helping with buying our car. No pressure at all. Helped answer all of our questions and was friendly. Would visit again.

I did an extensive research on Japanese SUV’s and I kept coming back to the Mazda CX5. This vehicle is beautiful inside and out and is amazingly smooth and quiet. It also has really good handling and plenty of power even with the 4 cylinder. I think Mazda gives the best bang for the buck of all the Japanese car brands. I highly recommend the Mazda CX5.

Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.

Whether you’re an enthusiast or not, you will enjoy this thing until the wheels fall off. Now, if you’re an enthusiast, or just someone who loves the feel of the road underneath you but needs something fairly practical? This is the car for you. With ample power, and steering feel that would put some sports cars to shame, you will feel confident, and often joyous when behind the wheel of the CX-5, especially with the Manual version that came in the “Sport” trim! Although that engine is suggested to be fairly gutless. However, if you prefer the automatic versions with the larger engine, like in my Grand Touring trim, you will absolutely be able to enjoy the road, regardless of the local speed limit. The CX-5 may not be the fastest car in its class, but it surely is the most fun, and the best value among its competitors.. but it’s mainly just fun. I recently got my CX-5 at my local dealer, and it has done nothing but get me to work when I want it to, taken me on small trips to wherever I want, and without any real complaints. Only times it gets annoyed with me is if I need to pass anybody at highway, but that’s what makes it so much fun to live with in my opinion, especially with the little rev-happy 4-pot motors that it can come with. In conclusion, if you want a sub-compact crossover.. but also want the feel of Mazda’s own roadster? Get the CX-5. It will bring you as many smiles per gallon as you need it to.

Very clean cars happy with there service. Great people to work with. Definitely will recommend this dealership.

Have owned 2 Mazda 3 sedans. Purchased my 2014 brand new. It is hands down the best car for the money I have ever owned and I'm 66 years old. Will buy a Mazda anytime!

Joe was great to work with! The process was so easy. It was unbelievable how quickly we were in our new vehicle! We never felt hassled or pressured. The best buying experience we have ever had purchasing a vehicle.

I bought the 2016 Mazda 3 with manual transmission brand new. Since then I've driven 280,000 miles through new York City traffic . I've just change my original clutch at 278000 . Most reliable car ever owned!

This was the 5th vehicle I have purchased from Mazda of West Ridge. I have always gotten the best service. I highly recommend Mazda of West Ridge!

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

I recently purchased a late-model used car from Basil Toyota that I found while shopping online. I live in Rochester and liked the car enough to make the drive out to Lockport to check it out, along with my wife and mother-in-law. We were greeted by Rob Fraiser upon entering the showroom. Immediately, we were made to feel at home and at ease. He was straightforward and personable. I never felt any buying pressure, and he stressed that he wanted me to feel comfortable with the possible purchase. Questions were answered directly and honestly. When I inquired why this car was being offered with so little mileage, and the answer was in question, Rob immediately left to acquire an answer from his service manager. A test drive was set up, and not knowing the Lockport area, Rob suggested a route to take that would give me a 20-minute drive at different speeds and traffic situations to get 'a feel' of the car. A deposit was put down, and we met the following Saturday to complete the sale and take delivery. It was a very busy sales day for Basil. Even so, Rob made sure we were comfortable and informed during the waiting period to complete the purchase process. All questions and concerns were promptly and professionally answered. I left with my new ride and felt like I had connected with a genuine nice guy.

Mazda is comfortable, I'm in my 70's Reliable, rides great, great on gas. Something that is great on the road, Able to handle, I've handle: M-6 sadan, SUV 5, big enough good room ,and M-cx30 and 3. All long distance traveling. And not high maintenance. Good for all season

Great service at Transit Towne, the manager and Mike saved me $1,030 and I can?t tell you of how great full I am

Fabulous car. Extremely happy with the purchase, performance and deal. I knew this was the right vehicle after reading the previous reviews. Thanks to all!!

Excellent customer service, staff excellent and facility very clean and customer friendly. Part needed and will arrive soon. Always bring my car into the dealership for service.

So far so amazing. After this car, I'm very positive I will buy the same model. By the way, I don't know when it's going to happen since I feel like this car would stay healthy forever. Cargo room seems like the only part missing but getting a compact SUV like this? It was expected.

It’s a wonderful car great gas mileage I don’t have to worry about the winter in it getting to work it’s awd. Traci was a great sales lady couldn’t have asked for a better person.

Excellent experience. Very professional and nice. Fair price for trade and good price on vehicle. All details were taken care of quickly and picked up the next day. My wife loves the new minivan.

Other than an error code that was fixed about a month after purchase. The CX-50 has been a pleasure to drive. Very responsive and once you get used to the safety feature built into the cruise control that is fine as well. It will slow down automatically when approaching a slower moving vehicle. If you change to passing lane it will then speed up until set speed or you approach another vehicle. Gas mileage is 24 city and it seems like 28 to 30 highway. Not actually calculated that but miles oer tank increases. Love the car but for me back seats seem to sit too straight. Not sure if they can recline or not.

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

I am very happy with my purchase. I already owned a 2018 CX-5 and it never gave me any problems so I had no qualms about purchasing another Mazda. I went with the CX-50 Turbo Premium Plus for the horsepower and the extra perks (i.e. automatic folding mirrors, and I like that the side mirrors also turn down to see the curb when parking, front AND rear cameras, panoramic sun/moonroof, speed display in windshield, heated and ventilated cooling seats, and a 12-speaker Bose Stereo system). I love the extra power of the Turbocharged engine that my CX-5 doesn't have. The things I don't care for: 1) the retractable cargo cover (a $250 addl charge) doesn't attack to the lift (like my CX-5 does. It's much more convenient if it's attached so there's no pulling it out each time you need to put something in the trunk; 2) I don't like that I have to turn off the automatic shut off of the engine at stops and that I have to turn it off every time I get in the car. I'd like there to be an option to turn it off indefinitely unless and until I want to turn it on; 3) I would also love it if the driver and front passenger seats raised a bit higher. I'm not short but I would feel more comfortable if the seat height lifted another couple of inches. Overall, I really love my car. The steering is tight and the ride is more comfortable than I expected, and the inside of the cab is quiet and the stereo is premium. The seats are attractive with the light colored stitching to accent the seats. Because of all the features in my model, I got a lot of bang for my buck as opposed to a more expensive car costing $20K more for all the same features with Mazda reliability as well as more reasonable/affordable maintenance costs. I had a BMW several years ago and, once out of warranty, the maintenance is ridiculously costly. Additionally, the service department at the dealership where I purchased my car is top notch and the transparency for maintenance is appreciated! In the last 7 years of owning a Mazda, I have never had a bad experience.

I own 2 Mazdas from their. Definitely getting my next one their soon. Once you get one you don't want to go anywhere else. They have the best customer service and our so honest. The service department is just as amazing as the sales department.

We bought a Mazda certified vehicle which came with some extra warranty and road side assistance. Very pleased with the purchase and the process of taking ownership was so easy.

My tenth Mazda since 2010. Good looking vehicle, interior is well done. My only issue is road noise from the tires. It is a Turbo Premium Plus but louder than my 2019 CX9 GT. Not much wind noise or any other noise but just the tires.

What a wonderful staff I couldn?t be more happy from the moment. I walked in the door until the moment I drove away with a brand new vehicle. Everyone was kind, patient, friendly, and even a little funny. I?m very pleased and I would let everybody know that go there buy with confidence

I purchased this car after getting hit head on in my Mazda MX five, which was totaled, but thankfully protected me from serious injury. I’m a big Mazda fan having owned a brand new Miata for 20 years prior to trading it in for the MX five. I looked at BMW, Audi, Lexus, Mercedes, and several other type SUV vehicles and chose to purchase the CX 30. I love the size and the nimbleness of handling. The reliability of Mazda’s can’t be beat in my opinion. I have essentially had no issues after buying this car brand new in December 2019 and still owning it as of spring 2024. Other than the normal maintenance I’ve had zero problems. It is easy to park maneuver and has good storage. If someone has really long legs and it’s going to ride in the back seat, they may not be perfectly comfortable. There are several things I wish I could change. One the size of the key fob is too big to fit into small purses And pockets. The center console top opens weirdly, and if you have the back seat full of items, it is often impossible to get into that compartment. It would be better if it open side to side, as is more traditional than tilting to the back where there isn’t adequate clearance when the backseat is full. The only other thing I wish is that it had electric seats. I also find that the shoulder strap on my neck given my height, and it would be very helpful if the shoulder strap was adjustable for people who are not tall. I agree with the reviews describing the easiness of the entertainment system. There is very little not to like about this car. I will definitely buy this model again.

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

Bought a brand new 2023 Mazda CX 30 and really like the safety features that are standard features in this car. As an empty nester and retiree, the lane keep assist and lane warning are a welcome feature in this car. The lane warning and assist has an pleasant chime warning sound and the steering wheel vibrate warning the driver that he/she is deviating from the lane. With a little nudge of the steering wheel by the system get you back in your lane. Blind spot monitoring is also a great safety feature to let the driver know that a nearby car is on the nest lane, caution is suggested when changing lane. Cross traffic alert is also great, and it can even detect a person approaching the back side of your car when on reverse, of course it also detects a car approaching when reversing. The interior fit and finish is excellent, it makes the car feel and look like a luxury car without the price of a luxury car. This car is brand new, so I am still in the process of learning about the car. IMO, if you want to experience how the Mazda CX 30 is, get a test drive. You may like it or love it like I do. Good luck.