Used Mazda SUVs for sale near Rose, NY

This is the second time I have bought a car from this location. I am a PA resident but travel to NY because I know that I will get quality service at the Canadaigua dealership.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

I purchased my 2016 Honda Civic from Stone Road Auto and cannot stress enough how professional, helpful and informative the employees were when I was deciding which vehicle would best suit my needs. They truly helped in making my car shopping experience easy and stress-free!

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

Punctual, helpful and pleasant. Courtesy vehicle was at our service and work was done satisfactorily and on time.

Mazda is comfortable, I'm in my 70's Reliable, rides great, great on gas. Something that is great on the road, Able to handle, I've handle: M-6 sadan, SUV 5, big enough good room ,and M-cx30 and 3. All long distance traveling. And not high maintenance. Good for all season

Loved our experience at West Herr with Tarah. Well worth the drive to Canandaigua! Super helpful, friendly with no pressure! Did all the work for us with insurance and the DMV. We are West Herr customers for life!!!

I recently traded this car in ONLY because we wanted more interior space. It served its purpose wonderfully for the 3 &1/2 years we owned it. It handled like a dream and was super easy to park and get around town. I cannot stress it enough that the ONLY reason we traded it in was to get more interior space mostly for cargo.

Great service and they do not pressure you to make a snap decision. My husband enjoyed working with Brenda.

Purchased the PHEV a little over 1 year ago and put 12K+ miles on it so far, and I like it a lot. Its stylish, quiet and great on gas. I consistently get over 70+ MPG around town and 35+MPG on longer trips. However, I *strongly recommend* the L2 charger as it cuts charging time down to 2.5 hour with 29 miles range. Without it, the L1 charger takes forever. I went with a 30W auto splitter on my dryer plug for under $140 on Amazon. Its amazing! However, even if you switch to gas, the Hybrid system averages 26 MPG with standard driving. My only complaint so far is the connection to Google/Apple play sometimes drops for seemingly no reason 1-2 times a week and the reactive driving can be touchy. Overall, very reliable and fun to drive. I highly recommend.

Jeremy and team did a great job addressing a cylinder head issue. He worked with Mazda USA to get significant good will for the repair. His team acquired the parts and performed the repair in two weeks. West Herr offered a loaner car throughout the process. Overall situation was treated professionally and was customer focused. I'll definitely go with West Herr for my next purchase.

I am very happy with my purchase. I already owned a 2018 CX-5 and it never gave me any problems so I had no qualms about purchasing another Mazda. I went with the CX-50 Turbo Premium Plus for the horsepower and the extra perks (i.e. automatic folding mirrors, and I like that the side mirrors also turn down to see the curb when parking, front AND rear cameras, panoramic sun/moonroof, speed display in windshield, heated and ventilated cooling seats, and a 12-speaker Bose Stereo system). I love the extra power of the Turbocharged engine that my CX-5 doesn't have. The things I don't care for: 1) the retractable cargo cover (a $250 addl charge) doesn't attack to the lift (like my CX-5 does. It's much more convenient if it's attached so there's no pulling it out each time you need to put something in the trunk; 2) I don't like that I have to turn off the automatic shut off of the engine at stops and that I have to turn it off every time I get in the car. I'd like there to be an option to turn it off indefinitely unless and until I want to turn it on; 3) I would also love it if the driver and front passenger seats raised a bit higher. I'm not short but I would feel more comfortable if the seat height lifted another couple of inches. Overall, I really love my car. The steering is tight and the ride is more comfortable than I expected, and the inside of the cab is quiet and the stereo is premium. The seats are attractive with the light colored stitching to accent the seats. Because of all the features in my model, I got a lot of bang for my buck as opposed to a more expensive car costing $20K more for all the same features with Mazda reliability as well as more reasonable/affordable maintenance costs. I had a BMW several years ago and, once out of warranty, the maintenance is ridiculously costly. Additionally, the service department at the dealership where I purchased my car is top notch and the transparency for maintenance is appreciated! In the last 7 years of owning a Mazda, I have never had a bad experience.

The Crosstrek was our sixth Subaru purchased from VanBortel in Victor, NY. Need I say more?

My tenth Mazda since 2010. Good looking vehicle, interior is well done. My only issue is road noise from the tires. It is a Turbo Premium Plus but louder than my 2019 CX9 GT. Not much wind noise or any other noise but just the tires.

Bought the CX-90 in early Feb. 2024 and immediately drove across the country and back. No issues at all. After 4,000 miles, the actual performance was consistent with all of the video reviews. Very comfortable interior with high end feel.Apple Car Play worked seamlessly with GPS system Waze. Hands free controls was smooth and prompt. PHEV experience was solid. Love the charging prioritization feature while driving. Takes about 2 hours on the highway to reach a full charge so that at destination you can operate on EV mode. At home, Level 1 charge takes about 10 hours (overnight) Wish the 26 mile EV range was more like 50 but maybe in future models. Combined MPG with 98% highway driving on the road trip was 25.5 mpg. Overall, so far so good. Vey happy with the purchase.

Jeremy and team were the best service department I’ve worked with in years. A key strength is their ability to actually listen to what the customer is trying to explain. They went above and beyond to make the whole experience worthwhile. I chose to drive almost 2 hours to work with them than the dealer I purchased the car from.

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

Owned the car 5 months. Very happy with interior comfort and the stowing/storage space in the rear. The sound system is impressive. Took a little time to become accustomed to the entertainment system but I just needed experience. Good road handling in the winter. Practically no road noise. I appreciate the lane indicator features. Great small SUV

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

Fabulous car. Extremely happy with the purchase, performance and deal. I knew this was the right vehicle after reading the previous reviews. Thanks to all!!

A joy to drive. The turbo gives a smooth punch of pickup. Don’t feel the speed! Interior is compact and efficient and steering wheel and seats warm up fast at the push of a button. An absolute pleasure to drive.

This is my first CX-5. I love it. Previously I drove a mazda tribute which was a 6 cylinder. I was reluctant to purchase a smaller vehicle with a smaller engine, but I’ve been pleased. My only negative comment is regarding the leg room in the back seat. It’s not great but workable for most average size adults.

My wife and I could have not been any happier with our purchase of our new Chrysler 300. Phil Batchelor has been great over approximately the last 6 months since we bought the car. Quick and easy process but at the same time we were actually listened to and not pushed into something we didn't want. We ended up ordering our New 300 so we didn't have to pay for things we didn't want. thumbs up to burritt chrysler and to Phil. Thanks again.

I purchased this car after getting hit head on in my Mazda MX five, which was totaled, but thankfully protected me from serious injury. I’m a big Mazda fan having owned a brand new Miata for 20 years prior to trading it in for the MX five. I looked at BMW, Audi, Lexus, Mercedes, and several other type SUV vehicles and chose to purchase the CX 30. I love the size and the nimbleness of handling. The reliability of Mazda’s can’t be beat in my opinion. I have essentially had no issues after buying this car brand new in December 2019 and still owning it as of spring 2024. Other than the normal maintenance I’ve had zero problems. It is easy to park maneuver and has good storage. If someone has really long legs and it’s going to ride in the back seat, they may not be perfectly comfortable. There are several things I wish I could change. One the size of the key fob is too big to fit into small purses And pockets. The center console top opens weirdly, and if you have the back seat full of items, it is often impossible to get into that compartment. It would be better if it open side to side, as is more traditional than tilting to the back where there isn’t adequate clearance when the backseat is full. The only other thing I wish is that it had electric seats. I also find that the shoulder strap on my neck given my height, and it would be very helpful if the shoulder strap was adjustable for people who are not tall. I agree with the reviews describing the easiness of the entertainment system. There is very little not to like about this car. I will definitely buy this model again.

We had a great experience and are very happy with our service. we will be a repeat customer. Thank you

I've never been crazy about a dealership, but I'm a huge fan of this one. A mechanic here was able to find a problem several other shops could not. He continues to take great care of my car. I can't say enough about the professionalism of the staff at the service desk. They're accurate, thorough and compassionate. Thank you!

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!