Used 2023 Mercedes-Benz E-Class for sale near Kemp Mill, MD

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

Overall, a well-built automobile. Over the terrible roads that exist in New Jersey, the car can be a bit harsh but stable. I am happy with the choice of model and it performs very well.

Andre is always open to help and is super friendly ! He keeps us informed with text or calls when our car is there for service. Thank you Andre and Mercedes of Catonsville !!

I bought this to replace an aging Audi A6. Wanted similar luxury, safety, and tech in a bit of a smaller vehicle. While I got what I was searching for, there is definitely a significant change in the luxurious feel in the ride. My 2019 Audi definitely had a more lush and comfortable feel. This E class is a 4cyl TC while the Audi was a 6cyl. I know that make a big difference on power. This E class is not under-powered, it's just that the Audi was a beast. If I had to make the purchase again, I'd get the 6cyl E450.

Recommend that you look for Eric Carlson if you're anywhere near Chantilly and interested in shopping for a used Mercedes. He is what you need: knowledgeable, patient, composed. He'll take you around the lot, provide all the information you want, and then give you all the room you need to make a decision about how and when to proceed. He is a 5-start sales consultant.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

I have been in the market to replace my ML400 and was looking to upgrade to a GLE AMG53. I have done my homework and know what I want and quickly learned that I would have to order. I dealt with a number of dealers and sales people (including someone else at this dealership) in my attempts to buy a car, but they either: were non-responsive, wanted to sell me something I don't want, evaded my questions, ghosted me, etc. I love my MB and was hoping to get another one, but it got to the point that I was contemplating switching makes. I finally reached out to Danny Nasr. He was extremely responsive, professional, answered my questions, and provided helpful information. We ironed out my build within a day, and he offered a fair price. I should get my car in in a few months. No games. Done!

We had a very good experience purchasing a Tesla Model Y from VINS. Tony was our salesperson. He was very knowledgeable about the car. Showed us most of the features as we drove. Explained ever about the car and the deal. They were very upfront with all information about the car. Hina in finance was very patient. No pressure. It was a nice experience. In and out very quickly.

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

Mr. Wright (salesman) and Ms. Hana (financing), provided awesome customer service. They were NOT pushy or unhelpful. Ms. Hana looked at the apr my bank was charging me, and provided me a MUCH lower apr. They made me feel like a valued customer.

Work with used car sales rep Jimmy Moore The process was handled very professionally and efficiently from beginning to end. Although this dealership was two hours from my home, it was well worth the trip.

The proficiency, expertise and professionalism of Euro Motorcars Bethesda is second to none. My review would be meaningless if I didn’t give very special acclaim to the key associate who contributed great to my extraordinary experience. BRADY INFIELD is one of your greatest assets. He exhibits the professionalism, courtesy, patience, energy, enthusiasm , character, empathy, intellectual curiosity, self control, and self esteem that any organization would need to to advance their agenda! After all, you sell classy cars so you should have class, such as Brady Infield, to embellish your mission. It’s small wonder Brady Infield is a rising star with an enormously bright future; he’s under the tutelage and support of Tyler Griffin. Thank you Tyler Griffin and Brady Infield!

Technician sent a video of all areas of concern - very helpful compared to simply hearing about them. (A picture is worth a thousand words.) Service advisor William Rodriguez was efficient and professional - patiently answered questions, timely text messages, very good customer service skills. We appreciate personalized service. It is good to feel our presence and business is valued.

I didn’t get the car but in do time I will and I have told them my situation

My experience with Rene the salesman was very pleasant and he was patient/professional. Excellent job 👍