Used 2023 Mercedes-Benz E-Class for sale near North Tustin, CA

Dealership service can sometimes feel like rolling the dice. That has not been my experience here, largely because of Adrian Kim. This was not my first visit, and of course, another random issue decided to pop up. Cars have a sense of timing like that. I texted Adrian, and as usual, he handled it calmly and thoroughly. No back and forth, no confusion, just clear updates and actual follow through. He pays attention to the small details, which honestly is what separates good from great. The whole process feels organized and respectful of your time. The loaner was a brand new 2026 model, spotless and ready to go. Almost made me forget why I was there in the first place. Service visits are never something you look forward to, but working with Adrian makes it surprisingly painless. If you are coming to BMW Buena Park, do yourself a favor and ask for him. He makes owning a BMW feel the way it probably should feel.

I bought this to replace an aging Audi A6. Wanted similar luxury, safety, and tech in a bit of a smaller vehicle. While I got what I was searching for, there is definitely a significant change in the luxurious feel in the ride. My 2019 Audi definitely had a more lush and comfortable feel. This E class is a 4cyl TC while the Audi was a 6cyl. I know that make a big difference on power. This E class is not under-powered, it's just that the Audi was a beast. If I had to make the purchase again, I'd get the 6cyl E450.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Anthony sold me the 2020 Mazda 6. Super nice and very informative and fast too.

There’s some issues / delays happening when it comes to releasing the vehicle. But all well is done and everything is taking care of. Thats how “Jonny Alcantar” Sales representatives he is. He make sure that his customers have 100% very satisfied and very happy. He’s very understanding, patience, and he’s absolutely gave his time to reply all the calls and text messages too. Of all the dealerships i visited he’s very different and treated you as family member. Thumbs-up for him. Highly Recommended the California Motor Trade Norco.

Rodney was excellent easy process not pushy friendly knowledgeable very knowledgeable, the 25 words is giving a reason for someone to op out from leaving a review,

Well, our experience with Tony was Fantastic! We found a car on the internet that we wanted and proceeded to go out there to purchase. Upon our arrival, Tony greeted us without delay and processed our request. We were out of the dealership within 1.5 hours, now that's a record! He got us our approval in a timely manner and it was all good!!! I would definitely work with them again. Now about the markup, it seems all the dealerships mark up and in order to stay in business so I don't worry too much. Plus the fact the car we purchased was in pristine condition with low miles it was worth the markup and the drive. I am a satisified!

Working with MB Laguna and their Internet Sales Department is always fantastic. I have leased or purchased over a half dozen vehicles from them over the past 10 years and most recently have worked with David Abrams who is phenomenal. While I live in North County San Diego and have several other MB dealerships in my area, they are unable to match the people and pricing of MB Laguna. I’m happy to be a loyal customer.

Great service and smooth transaction all the way. Very happy with my car and our sales person. The Used Car Manager was awesome and very kind. We Weill sure be back

I cannot recommend Eddie Aguilar at California Motors Direct enough! If you want a salesperson who is terrifically professional and truly on your side, this is the guy. We drove through two counties and fought a ton of traffic to make this deal happen, and Eddie was more than patient with our schedule. What really blew us away was that he and his manager stayed late just to ensure we left that night with the car we deserved. It felt like "NO" wasn't even in his work vocabulary—he ground out the details and made the numbers work perfectly for both the lender and me. The BMW i4 is running beautifully, and you weren't lying when you said I paid below market price! My girlfriend was so impressed by how sincerely genuine the excellent service was that she is already planning to come back to CMD to purchase her next vehicle. Facts. Cheers fellas!

Superb all the way around!!! Never had a more pleasant experience with a dealership. Giovanna, Greg and Fred all amazing.

I never write reviews…. BUT!!! A HUGE thanks to salesman JEFF! We appreciated his professionalism and passion to help us find our new car. Even after buying ours, he was so kind and quick to answer any of our questions. We are definitely recommending Jeff to our friends and families!

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

We bought our new 2025 E450 All-Terrain from this dealership and had a great experience. Bernie Mendez worked with us on the sale and it was an easy, painless process. The entire staff was helpful and quick moving us thru the sale. We love our car and would recommend Bernie and everyone at MB Laguna Niguel!

Phenomenal experience purchasing a car from this dealer. Aaron Washington was incredibly helpful and not pushy at all - as he wanted to make sure we got exactly what we were looking for. Thank you, Aaron, for making this such a great experience!