New and used 2025 Mercedes-Benz E-Class for sale near Hackberry, TX

Lyn Ford is the best service advisor I've ever encountered. Having owned several Volvos, Toyotas, Hondas and an Audi over the past 30 years, I've encountered quite a few and Lyn is THE BEST. He's straightforward, attentive, keeps you updated, professional and honest. He is an asset to Crest Volvo and a model for the industry. Many thanks to the service and detail teams. They always do a SUPER job with my volvo.

Audi Plano and my service advisor Bryan Cabrera keep my Q5 in excellent shape. I appreciate so much the video the mechanic sends to my phone as he is completing the multi-point checklist that is done every time. Bryan always explains the work that will be done that day and what I can expect at the next service. Today he went out of his way to fix my husband’s key fob and showed me what to do in the future if it happened again. I am a very satisfied Audi Plano customer! Thanks Bryan!

Roderick was very knowledgeable and a great sales advisor. Thank you for making it a breeze throughout the process. Will do returning business in the future

silver star made car buying a breeze great car at a very reasonable price I just purchase a Mercedes gl450 from these guys c couldn't be happier they explain every thing to me and even got me a great interest rate.

My sales representative was Shawn. He was excellent. No pressure, easy to work with. He made the buying experience very pleasant. I would be happy to recommend him to other buyers.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Hands down the easiest car-buying experience I?ve ever had. From start to finish, the customer service and communication were outstanding. I found the car online, coordinated everything seamlessly with the dealership, and flew in from out of state. They even picked me up from the airport! The car was exactly as described, and the process was smooth, honest, and hassle-free. I?d absolutely buy from them again.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!

Troy and Carlton did a great job of making this a seamless experience from test drive to purchase. I was able to work through all of the paperwork, confirmation of insurance, financing, and out the door in less than 2 hours. Job Well Done Team Audin Plano!

I bought my Countryman from the dealership and had a great experience. It takes a while in the service center, but they are usually very busy so it is to be expected.