Used 2023 Mercedes-Benz S-Class for sale near Pico Rivera, CA

Paul Joval is awesome! He's knowledgeable without being pushy. Me and my husband had texted Paul earlier in the week regarding a SUV we saw online. When we went to the dealership, Paul had the vehicle out and waiting for us to see! Billy in finance was also a gem to work with. Billy ensured that we had everything covered within our price range. Just an awesome overall experience! Thank you

It's an 2023 S-class Mercedes. That pretty much says it all. The fact the it is also a Plug in Hybrid just makes it even better. Plug in at home and you will hardly ever need to buy gas. Plus it is so smooth running on electric that you will love the car even more. Best one I have owned and I have been driving these since 1998.

I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.

My new S-580 e has been nothing but spectacular in terms of its design, comfort and driving experience. It is probably the quietest car I have ever owned and there is no hesitation when accelerating from a stop or driving up a steep hill! Also, as a "e" model, it also operates in either full electric, hybrid or gas only modes, so the range is great!

I went to see my service man Rob Draper today, it was a fantastic experience! Rob Draper never let me down, he is such a wonderful person to take care of your service needs!! Thank you Rob Draper!!!!

In trading in my 2019 s560e for the 2023 s580e. This is a unique vehicle and the use case for it is unusual - as the battery in the 2019 only had 19 miles of charge but, over the 3 years I had it averaged around 60 mpg. I didn't have any appreciable issues with it, but didn't drive it much - under 5000 miles a year, it was not my only vehicle and I work from home. The 2023 is far superior in interior comfort vs it's predecessor. I don't like the grill and lights as much, but the ride comfort power, and efficiency of the power plants are amazing. In my first 500 miles - averaging over 130mpg. The battery is 60 miles - give or take. Now, unless you have a charger at home, or home and work, that are free to use or truly inexpensive - this is where you can shellacked. Charging stations are a huge rip off -- they are so expensive - when you do the math, the same amount of fuel to get the same number of miles is equal to near $20 a gallon, if my math is correct - and it is. So, long distance in this car - isn't practical at all. It's for around town - small commute - less than 50 miles EACH way, again if you have charging at home and you have solar to produce your own electricity, or the cost is way higher than gas. This car is a very unique use case.... and if you aren't this use case - the car isn't practical. But, it sure does ride nice and the interior is off the hook, mine is fully loaded - and that says alot for an S class.

Honest and straightforward. They made sure the used care we bought was operating correctly before they sold it to us.

Car is great. Dealer not knowledgeable. My wife is about 5 ft tall. They (the dealer) could not get it so that she could see the heads-up display. Suggested using a cushion, or possible raising the seat with spacers -- but they (Mercedes) couldn't do that. Finally a friend was able to get it set up. Three people in the dealership couldn't even get the rear cup holder to come out -- that was due to some bad Mercedes design. After we got the car, we recieved som messages from Mercedes about the car and the financing -- all came in German! These are all small nuances that we can overcome. One positive thing about the buying experience is that I knew the exact options I wanted and was prepared to order (and possibly wait for months) to get it. They found one a few hundred miles away and had it it 2 days! Very impressive. The car we love.

Great service, very friendly staff and helpful throughout the whole purchasing process. Detailed information on each step of the purchase. Highly recommended dealership to work with!

It is third time my family returning to this dealership to buy a car . I feel like I?m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT

Superb all the way around!!! Never had a more pleasant experience with a dealership. Giovanna, Greg and Fred all amazing.

I had some issues with my car, so I took it to the dealership. I was impressed by their service and professionalism. If you're considering buying a Mercedes, that?s the best place to go.

This review is long overdue. Dominique Torres has assisted us multiple times since we got our EQS about a year ago, and each experience has been outstanding. She’s always been a pleasure to work with – easy to reach, quick to respond, and proactive in providing timely updates. Most recently, I had an issue with a headlight. I called Dominique in the morning, and she told me I could bring the car in later that same day. I stopped by House of Imports after work, and Dominique promptly received the vehicle and took care of everything. She even offered a courtesy car in case mine needed to stay overnight, but the issue was resolved in about 30 minutes, and I was back on the road in no time. That’s what excellent service looks like. In recent years, I’ve noticed a general decline in customer service across many places – but not here. Its’s refreshing to work with someone like Dominique who consistently goes above and beyond. This is exactly how you retain clients and turn them into repeat customers.

Great service, very efficient, friendly, and polite staff. I appreciate having the Technician explain the matter to me in person. kick xxx coffee machine.... too bad they don't offer danish or donuts like they used to do.

Cisco was very professional and answered any questions I had.He also offered transportation if I needed it.He was engaging and explained the service needed in detail.

Working with Josephine was excellent. She worked hard to find the car I wanted. She was a great communicator and she made me feel comfortable during the whole process.

Great team ,friendly staff . Danny brewer was great and Sam the manager was very professional and pleasant to deal with

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

Great service from Daniel finding cars we liked. Everyone was nice and very willing to help!

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

It was a great experience from beginning to end. I got exactly what I wanted and it was delivered to me in perfect condition. I can’t thank them enough.