Used Mercedes-Benz Sprinter 2500 for sale near Tustin, CA

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

Aaron has been very courteous and professional during my contact with the dealership. He's gone above and beyond in his approach to customer service.

I've been putting off getting a new card because the exhausting process (in the past) is so anxiety provoking for me. I've had 2 Mercedes in the past, and never had a bad experience. On a whim, I began looking online and searched all the MB dealerships around and, by far, Mercedes Benz of Long Beach had the best inventory and most competitive prices. So, I sent an email inquiry about one of their vehicles and within an hour, the Internet Sales Manager (Joel Turett) got in touch with me. Even with less than perfect credit, Joel had me financed in about 20 minutes. The next day I came in, test drove a couple vehicles I liked and finally settled on one. I got a more than expected fair trade on my old Mercedes, and was leaving there in a short time with my new car. In the past when car shopping (especially at MB dealerships), I've always felt I was treated "less than", because I wasn't buying $75,000 car. Not the case here! From Joel, to the sales manager, to the woman in the finance department... everyone was so kind and helpful. I'm not one to write reviews often, but I felt I needed to express my positive experience, especially with Joel. You can't go wrong contacting him if you're in the market for a Mercedes. He's patient, has been working there for over a decade so he is beyond knowledgeable, and, most importantly, never once pressured me or made me feel like I was being taken advantage of. The entire dealership operates like a well oiled machine with a team atmosphere and I believe that is evidenced by all these positive reviews. You guys have a lifelong customer... Thank you!.

I have had a couple warranty-covered issues with my otherwise-wonderful 2018 Pacifica. At J-Star, there was no hassle and they even noticed another warranty-covered item and took care of it for me.

Great Experience! Iconic business on PCH in Laguna Beach. Wonderful spot for all of your automotive needs! Our whole neighborhood goes to these guys, local favorite!

I knew what I want, and that's what they gave me, no hassle, excellent service, thanks ben

The gas motor is outstanding, features are amazing and very safe. The entire van is very well engineered for ease of use and great features.

We managed to come to an agreement and purchased the car we wanted. There was not much negotiation, but the car was well priced to begin with. We agreed to pay $500 additional in order to drive the car away and have our mechanic inspect it. We got a week to report any issues and could return the car for a full refund if not satisfied by any necessary repairs. Ultimately the car checked out and the only problem was a piece of windshield trim that flew off on the way home. We negotiated a $200 refund and got the repair done by our mechanic so we didn’t have to drive the car back to the dealer. So far, so good.

This vehicle is very fun to drive for a commercial service vehicle. It is very sharp and handles very well. We love the cameras for backing up and parking. 360 degree view around the vehicle. This will be much safer than our RAM.

Roy went above and beyond in making sure I am happy with my deal. He called me days later to follow up. That is the kind of after-sales service you would like. The dealership is also clean and very accessible. I would highly recommend this dealership to all my friends and family.

I’ve been in the market for a Huracan for a while. The guys at ECF came thru big time with a beautiful spec. The process was easy and the team was incredibly pleasant to work with. I hate the car buying experience, but these guys know how to do it right without a doubt. Would recommend to anyone!

Friendly, professional and knowledgeable. Christian my sales person was a chill non pressure guy that wanted to help answer question. I would highly recommend this dealership.

I have bought 2 work trucks from this place and they were both good and reliable. The sales people were pretty good except for the second time around, he actually got frustrated when my wife started reading the contract before signing. The only issue I have is both times I purchased, the trucks gas tanks were on empty and they wouldn't put any gas in them for me. The second truck I bought, the tank was so empty that I was stressed leaving the place just hoping to make it to the gas station across the street.

Love the ease of handling and the seating caoacity. Comfortable and plenty of head room to move around. Navigation system works perfectly air conditioning works well

The experience here at Car Castle was by far the Best car buying experience my wife and i have ever had. Thank you Eddie the (Manager) for helping and assisting us with the whole buying process and for giving us a Great Deal!

This van all meet my needs. with to 2 mouses on wheel, 2 usb ports, voice control , lots of storage compartment, plenty power, ease to maneuver just like a Car

Working With Erwin Great Guy To work with. Meet all the needs corrected any issue with the vehicle. Will Be looking to buy at end year from this dealer. Vehicle was well presented and detail and on date of sale again.

many good things for everyone in this place I felt very comfortable affordable prices at times like these this is the place to buy I recommend it one hundred percent.

Awesome I CANNOT wait to buy a car from them!!! 🖤❤️🖤 Merry Christmas and Happy New Year 🎁🎄 ⭐️✨🥰☺️❤️⭐️⭐️⭐️⭐️⭐️

Has been great I have the 4x4 3500 and have converted to a camper. Driving easy (not lead foot) I constantly get 18 -18.5 mpg highway It tows 7500 as i have the trailer package and weight distribution hitch set up. It has been converted to a camper with bathroom (flushing toilet and shower) kitchen, double bed etc. Has had no problem in home state of WI with even a foot of snow and even Colorado mountains summer or winter . I travel as a relief veterinarian working out of it in many states.

I purchased a truck for my business here after having a bad experience at another dealer. Aaron personally went to their second location to pick my truck up. Thanks Pacific

It was a great experience from beginning to end. I got exactly what I wanted and it was delivered to me in perfect condition. I can’t thank them enough.

BRANDT was amazing ! My niece took ownership of the 2020 Fiat Spider He was EPIC! Highly recommend AARON AUTO !! The whole Staff is a pleasure. Mahalo, MJ