Used Mercedes-Benz cars for sale near Gray, TN

My salesperson was Lee Gragg. He was excellent . He went over everything with me and told me to come back any time I had a question. He was patient with me. I could not have asked for a better salesperson. He is a major asset to Toyota of Kingsport.

Car is very reliable and have driven it on long trips. in the last few years mostly local driving. Its and expensive car and you really purchase It for its contort and safety. Service has been pretty good i have owned six Mercedes over the years

Our SA (Jerry Godsey) has done what the big city dealers said couldnt be done. Twice! If youre looking for a hard to find car, save yourself some time. Just call Rick Hill. Tell them what youre looking for. It worked for us. After the sale is made the service team doesnt disappoint either. A clean loaner car, timely updates concerning repairs. Then your ride is delivered on time as promised. Plus its been detailed! Whats not to like?

Great riding car and easy to handle. Almost drives itself! This is my fifth E Class Mercedes, and they have all been reliable, safe cars. Lots of electronics in this one!

it was a wonderful experience asi shopped i wasn't hounded about anything as i shopped

It’s been a great month of getting to know my new vehicle! I waited 12 weeks from the date of order to pick up my new 2023 GLC, and it was definitely worth the wait! I selected the Exclusive trim, Driver Assistance and AMG Line packages with several add-ons, and I could not be happier. My previous car was a fully loaded 2019 GLC 300, and it was unfortunately totaled in early February on a road trip. My first one was the favorite car I had ever owned and it kept us so safe during our accident, so I knew I wanted a second one. I did not realize I would have to wait so long to get a new one but I am happy I did not settle for anything else. The drive is sporty and smooth, and very quiet. It has a slight hesitation from a full stop. Once you take off it picks up very quickly and sport mode on the freeway is great. The upgraded electronics have been easy for me to understand after I read through the owners manual. One recommendation I have is to turn off the automatic speed change if you are using cruise control and happen to go through a construction zone. The cameras pick up the sign and slows the car down very quickly. I prefer to adjust to those situations manually. The car feels a bit bigger and is so attractive and comfortable. It feels much more luxurious than my 2019 did, and in my opinion the upgrades are worth the price. I absolutely love this car! Happy Shopping!

Mike Smith at CarMax was awesome very easy to deal with, very friendly, not pushy. He went out of his way to help us. I would recommend him to everyone needing to purchase a good used car.

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

Great bunch of kids - well, to me they are young. However - GA lost my title, then Nashville lost it so I still don't have a permanent car tag. That's been a harassment but I don't think it's on Car Max. I think some state workers are using COVID as an excuse to slack off.

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.

I really love it. I'm very impress how quiet, comfortable and responsive this car is. Great interior and exterior design. Top of the line sound system.

I really thought they worked with me well. I liked the first car I looked at but really didn’t get the answer if I could get a better price on it. But of course they showed me another one that I liked better but it was more money and it was definitely out of my range so I couldn’t even dream about that one. But they were nice through everything.

While getting groceries out of my car, My trunk came down on my head (C-300, 2017). Sometimes trunk opens after I lock the car. This is dangerous. What is the problem?

Scott was very knowledgeable and friendly. The buying experience was truly enjoyable. I had a lot of questions about the operation of the car and scott answered all.

I traded mine in after 19000 miles for one reason, the run flat tires. they are $300 a piece and last 15000 miles. They might be an option, if you don’t mind putting new and expensive tires on every year but they don’t perform in snow after 5000. They don’t perform great when new to be honest, just better in snow with more tread. I loved the car, but living in hilly, snowy Pennsylvania, it just wasn’t practical. Think twice if you drive in snow or rough roads or just don’t feel like getting new expensive tires every year

They take the time to make sure everything is good with what you want. Nice people and the cars are nice as well! Great place to shop for a car!

Bought this 9/2020. Looked high and low. Found it at a large well known dealership.It was a low milage lease turn in they bought at auction.Excellent vehicle.We have owned Mercedes for 40 years. Always gotten good service from them. An average of 10 years per car. Saved some 2K after reading many "how to buy" on you tube. Rehearse ,rehearse your approach and how to deal with the seller, its worth it. Only drawback is no spare. I bought one and dumped the "run flat" tires- very harsh ride with them.

Honest, approachable sales reps. Easy processs to buy a used car here. Happy with our experience here and would gladly recommend it.

Very smooth ride. Lots of cool safety features. Good power. Good value for my money as I bought this as a CPO. Mercedes Benz financing made it easy to own.

We had an enjoyable buying experience with our X3. Our Client Adviser Joe Gross was extremely professional and provided the space necessary to work through the decision-making process. He was prompt and courteous in all discussions and correspondence, and did a great job with the new car orientation. We are pleased with the entire Rick Hill team

Love my GLB! Feel like its stands for "Great Lil Benz." :) Drives more like an SUV than a car and that's what I wanted. There is more cargo space due to the square-ish boot. Dynamic mode gives you everything from Econo to Sport. The dash is beautiful, the ride is excellent and the price is fantastic. A win all the way around.

I just purchased a used car from Rick Hill Imports and it has to be the smoothest and most pleasant buying process I’ve ever had with a dealership. They even dealt with my slow loan approval process through my personal bank, and everything went off without a hitch. A lot of dealers will force all kinds of things you don’t need, manipulate you into paying more than you need to, but I was treated with respect, didn’t feel forced into any decisions, and I’m currently in love with this car. I would recommend anyone shop with these guys. Excellent group of guys and gals.

Great overall purchase experience! Recently purchased a CPO Porsche Macan Turbo. Cade and the rest of the team at Rick Hill Imports were very professional with great communications skills. Made the deal by phone including a trade. Drove over 7 hours to get the vehicle that I wanted at a good price. Highly recommend purchasing from this great family dealership.

I have own 2 GLC 300 automobiles as 2017 and this 2019 sportier model AMG upgrades. These are the best cars I have ever owned. Comfort and looks are beautiful. I highly recommend this model.

Overall great experience of this suv, no complaints on the driving and comfort. The back has massive space for carrying plus if the need arises the seats can be folded 180 degrees to increase the rear space. Engine has a nice roar to it and smooth suspension. Has three driving modes, eco which will have a nice lux quiet sound to it, sport will enable the exhaust to roar, and manual for more driver control. Overall loved it and will buy again.

I bought this car brand spanking new with 7 miles in it from Mercedes, during Covid where there was literally none around .. I bought the night package 2021 but I’d was in may I believe of 2020.. regardless, I e never had one issue with this car ever… love it..

Had two issues; Evaporator Core had to be replaced ($4k) and the drivers seat (Mtex) ripped two times and appears to be ready to rip again. The evaporator core failed when the car was 4 years old. It is a common problem. Recommend anyone with this vehicle purchase an extended warranty. Also, the front brakes only last for 25K miles. They are very soft and very expensive (dealer cost to replace $1,200, DIY is $250).