Used Mercedes-Benz hatchbacks for sale near Pullman, WA

We found ourselves looking for a car in a very buyer unfriendly environment. After several discouraging experiences at other dealerships (including our previous Mercedes dealer) Ray Catena of Freehold was a refreshing experience. When we showed up our salesman John Farrell was ready for us with the vehicle we were interested in. The Manger Leigh stopped by to say hello and I was promptly connected with a representative to take me on a test drive. John was incredibly considerate of our time. Rather than sitting to wait and keeping us hostage at the dealership, he ran the numbers and called me later. We quickly agreed on a price and 24 hours later he delivered the vehicle to our house. In total I spent no more than 90 minutes driving, negotiating the agreement, and signing paperwork This is the most pleasant and easy experience we had buying a car and we have been working with Mercedes Benz for the last 10 years. I cannot recommend this dealership or John Farrell or Leigh Farrell more highly.

I leased this car initially after having leased a GT Coupe for 3 years and needed a larger car for expanding family. I recently bought it out of the lease because I truly can’t imagine a better car in its class. It’s exhilarating to drive even in my 4th year of ownership. It looks imposing but not flashy, it sounds excellent (though admittedly the coupe sounded more muscle car like which I loved), is extremely fast and capable yet also very comfortable when you want to relax. Loaded with technology, large trunk that can easily fit two international check in luggage, massaging seats, great bolstering/support. Plus all wheel drive so car be a great all season car if you live somewhere with rain/snow, just make sure you swap the tires for winter ones as the Michelin pilot sport cup 2s are slippery in those conditions. If you’re looking for something that does it all and has supercar performance, this is a tremendous (in my view, best) option. I own a land rover defender 90 first edition, Ram 1500 limited, and Ferrari 599 gtb. This is my daily driver as it does everything the other three do (even faster than the Ferrari in fact) apart from hauling my bullmastiff, which I always use the ram for (though he used to ride in this GT when he was still a puppy). Anyways, don’t hesitate, this car is perfection.

No hassle, no pressure, easy to work with staff, especially the salesman and the business manager. Would certainly return here for my next purchase!

Jose was very good and payed attention to our needs and was very kind and honest about what we could do and what would be our best options

Tom and Josh waited on me all the way through the process of me purchasing a new car.Fatima was very helpful in explaining things to me in the Fanancial department.I would recommend Josh and Tom to you for purchasing a new vehicle!Five Stars go to these gentlemen and the lady (Fatima) in finances . My name is Christopher Hall!And I approve this review

This is our second purchase from Eric Corley he’s a true professional I highly recommend you ask for him he represents Mercedes Benz of Gainesville very well if I could give six stars I would!! A very satisfied customer!

DAWN D’ARGENIO IS TRULY A ROCK STAR!!! Great service consulting & I appreciate her for her communication & clear answers with me when asking her questions as well as a speedy turnaround in getting the service done to my vehicle and having it ready for pick up All in one day! top tier !!

Professional & courtesy. Very good. I have worked with him for many years and I appreciate his help.

Laura in finance was very respectful and attentive to my needs. I am super happy with my new vehicle, thanks to all the staff!

Great customer service. No pressure to buy. The saleas room and staff made you feel as if you were at home. The sales man made sure you knew what was going on every step of the way through the car buying process.

It was a great experience from beginning to end. I got exactly what I wanted and it was delivered to me in perfect condition. I can’t thank them enough.

From the onset, Amra Covic was excellent in following up and working with me in my decision to buy from her. Furthermore, I have never had a more positive experience with the Finance Manager than I have with Adam Essa. The overall experience has been superb and I'm grateful for their level of service in the buying process!

I want to thank Shawn for his excellent customer service. Thank you to Ben for doing the work to find the GLC 4matic I was looking for..

I'd been trying to place an order with my authorized MB dealer for over a year but not for this car; rather, it was for an E53 Cabriolet in the same colors and premium interior. Due to the chip shortage and the transition to electric cars there simply were few allocations available for the E53 Cabriolet so when my dealer received a special order model - Rubellite Red Special Edition - they offered it to me and one look and I was smitten. It's a far cry from a convertible but more than makes up for it by virtues of its own. I've owned the predecessor to the AMG GT 4-door (the CLS63S) but was surprised at the nimble and surefooted handling of this big and heavy car! While this new model is a hybrid with less HP than my old CLS63S, it is plenty powerful and fast enough for the kind of driving I do around town. The car I traded in was a 2018 C63S Cabriolet and even though that car was smaller, lighter and more powerful, I find the GT53 to handle better and accelerate almost as well so whatever difference there is in the weight/power ratio is negligible. The GT53 is more refined than the C63S so the exhaust is more muted and I'd prefer a little more of that sound making it into the cockpit but on the other hand, the GT53 makes for a smoother and quieter ride than the C63S which more than makes up for not getting all the pops and bangs from the exhaust during spirited driving and downshifting. My only gripe is that despite the plush look of the diamond-quilted seats, they are quite firm and I wish there were more cushion in the seat bottom. There is a lot to learn about the infotainment system but using "Hey Mercedes" certainly is helpful. I've only had the car a short while so I can't comment further just yet but so far, the honeymoon phase is in full swing.

Just wrapped my 2nd purchase with RBM. Eric Koenigsberg was, once again, a pure delight. Eric is a walking historical encyclopedia of both the MB brand and all the steps necessary to purchase/lease a car from MB. The entire experience from the moment I walked in the door to the red bow on top at signing, every detail was considered and my expectations exceeded. RBM and Eric have a lifetime customer in me!

Very helpful, informative, reasonable price. John D?Errico provided excellent and personable service. Thanks John! The place is immaculate and they clean wash your car at the end of servicing

Awesome experience. Coming from out of state they made it quick and easy. Would definitely recommend.

They have been very professional and helpful. Quality customer service. They offered a full vehicle warranty and full financing.

Great as always from making the reservation all through completion of the service a very professional attention, all of that if you can afford it

I had the best customer service, I truly had the best experience purchasing my new Mercedes. Thank you, Jerilyn & the rest of the team for everything! I would highly recommend this dealership if ever in the market for a Mercedes-Benz.

Christy Hicks is an excellent employee and I have only positive feedback! Christy is very professional as well as personal in her dealings with her clients! I highly recommend her for any award or promotion.