Completely an incredible expierence. Outstanding staff and customer service, great prices, and people who really want to help. I feel like I bought a car from a friend not a sales person. I would suggest everyone looking into a new or used vehicle to check out Jess Ford in Pullman Washington. Absolutely an incredible experience.
2017 Lincoln Navigator L Select Review
by Bev from Lyon Twp, MI
November 1, 2017
Love the Navigator! It has everything I was looking for in a vehicle. What a smooth ride! That is hard to accomplish in MI with all the potholes!
AS always, my experience at Jess Ford was great! All of the employees are professional, helpful and friendly.
This time I had an oil change and some other questions. All was taken care of in a friendly way and a timely manner.
I am disappointed that a wash is no longer part of the service. I understand your concerns. Another dealership we know of has customers sign a waiver. Maybe this could be an option.
Thank you, Billie Watson
2019 Ford EcoSport SES Review
Love the EcoSport so far!
by Debbie16 from Willoughby, Ohio
April 12, 2019
We have only had it for one day but we are happy with it so far! It met all of my husband’s needs for a new less expensive vehicle.
As usual, the entire service department was welcoming. They were very prompt with the routine checkup -oil change, tire rotation, etc. My experience with Jess Ford has always been great. I would highly recommend the dealership to anyone looking for a Ford.
2016 Ford F-250 XLT Review
Amazingly fast truck
by Tj from NW Ohio
April 11, 2019
My Duramax and Cummins buddies get all bent outta shape when this 6.7 just walks away from them with ease. I pull a 35 ft 15,000 lb trailer with it, the truck is like.... get a bigger trailer dude!!
Larry and Wayne have helped me a lot. I was stranded in a small podunk town in Idaho(no cell service), they rescued me with a loaner truck and a hitch for me to pull my trailer. I can not thank them enough. mrw
2019 Ford Expedition Max Limited Review
by robertjfeezor from Daytona Beach, FL
May 9, 2019
I traded in a Suburban and this has all the benefits of that size vehicle but it drives like a luxury car. I absolutely love everything about it. Perfect combination of size and comfort. The best road car I have ever ridden in.
I bought my current daily driver from them in 2014. It had been part of their rental fleet. I had to replace the alternator shortly after purchase. I never got the promised maintenance record so I have no idea about the life of shocks, brakes, and other parts with similar upkeep needs. Despite these disappointments I'm giving them an overall good rating and excellent on the buying experience which was straightforward and well-handled. There were no high-pressure tactics or fannying about. I'm currently in the market for a pickup for utility hauling and would buy from them again if they had the right "rig" (as we say out west).
2008 Honda Pilot EX-L Review
Love my Pilot
by Laurie from Ravena, NY
February 25, 2019
This vehicle is easy to drive. Its not to high and not to low. It has a great turning radius which makes parking very easy. I enjoy driving this vehicle and it has been reliable so far, 121,000miles.
I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless.
My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future.
Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.
I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.
If you want a cheap yet capable vehicle that can haul and tow anything than this is a good vehicle for you. The van is relatively comfortable but not luxurious. The rear beam suspension makes bumps turn into jitters. The engine is strong enough if the van is empty, but as you start to pile things in, the passing acceleration is decreased. The cabin does have minor wind noise but not too much tire noise. The seats pletny supportive enough for a van but I wouldn't recommend driving for very long distances while sitting in them as they aren't amazing. Mine is almost fully loaded and had an MSRP of $44,949. The transmission is a six speed auto which has enough gears most of the time, but sometimes when you put your foot down, the kickdown is slow.
We are a family of 5 with a 15 year old, a 12 year old and a 7 year old, who are all growing at amazing rates. We had a Dodge journey for a few years but outgrew it so we went with the 2019 dodge caravan. It drives very similar to the journey; smooth, good pick up. The interior has so much more room though!! The kids love that there are outlets everywhere to charge their electronic devices and they even love the dvd player (even though they all have their own phones or ipads). I definitely wouldn't base my purchase on reviews from people who have only rented it: we all know how rental cars are treated by people.
This is a great choice for a family looking for an afforable minivan.
Sporty, economical, comfortable, and FUN to drive!
by LuvMyFocusTitanium from Cincinnati, OH
April 23, 2019
I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.
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