Used Mercedes-Benz cars for sale near Smithsburg, MD

Exceptional Service and Reliability! I recently had the pleasure of working with VIP Member Encore Auto LLC in Hagerstown, MD, and I can honestly say it was the best car buying experience I’ve ever had. From the moment I walked into their showroom, the team treated me like a true VIP – no high-pressure sales tactics, just genuine enthusiasm and expertise. I was in the market for a certified pre-owned SUV, and their inventory was impressive: clean, well-maintained vehicles with transparent histories and competitive pricing. My salesperson, Alex, took the time to understand my needs and budget, walking me through options without any fluff. We settled on a 2022 Toyota RAV4 that was in pristine condition, and the entire process – from test drive to paperwork – took less than two hours. What really set them apart was the post-sale support. They threw in a complimentary detailing service and a 30-day warranty extension, which gave me total peace of mind. A week later, when I had a minor question about the infotainment system, they had me in and out in 15 minutes, no appointment needed. If you’re in Hagerstown or the surrounding area and need a vehicle, skip the big chains and head straight to VIP Member Encore Auto. Professional, honest, and customer-focused – they earned every one of these five stars. Highly recommend!

I love it. This was on my bucket list. I couldn’t be happier. The employees at the dealership are top notch. I recommend them to anyone.

I don't trust used car salesmen or dealers. I believe their general reputation for hype and dishonesty is well deserved. My experience with South Street Auto was remarkable not only because it contrasted with nearly every other used car dealer I have visited over many years. It was absolutely positive. This is a professional operation. Here are the details in brief. I went there on a Saturday to look at a 2004 Volvo, which was advertised at a price $2000 below book value. The test drive was good, and the car seemed to be exactly as they advertised. They said their mechanic had checked it out thoroughly. But I wanted my Volvo mechanic to inspect it. They were very accommodating. We agreed that I would tentatively buy the car, and they would wait to put through the paperwork until they heard from me by the end of the day on Monday. On Monday my mechanic found three items of concern: a noise in the alternator that sounded as if it were near the breaking point, a leak in the power steering reservoir, and a crack in the seating for one shock absorber. South Street Auto was surprised by the finding, but readily acknowledged that these were meaningful concerns. I proposed a compromise: they would replace the alternator, and I would repair the other two problems at my mechanic. Within an hour the salesman had the owner's approval for this compromise. They replaced the alternator with a new one the next day while I waited there. Bottom line: South Street Auto is a company with honest, decent salespeople who treat you with respect, and who are willing to admit a mistake and to help in correcting it. The car is terrific, and was a great value even with the $450 in repairs, and the experience buying there was first rate. Let me note that I am a real buyer, I am not a relative or friend of anyone at South Street Autos, and they did not ask me to write this review (and don't know I am writing it).

I recently had the pleasure of working with Alex Hernandez during my car-buying process, and I couldn’t be happier with the experience. From the moment I walked in, Alex was friendly, professional, and genuinely interested in helping me find the right vehicle without any pressure or pushy sales tactics.

Moo Jim Addlesberger and Danielle were great to deal with while purchasing our newer car. Good experience all the way around. If you’re looking for a friendly, fair person in looking for your next car, look no further than Jim.

The service advisor was professional, he explained all that was needed. He offered advice on future services and explained how do a couple DIY items. Overall very satisfied.

Had service performed on EQS and as always, exceptional service dept staff. Honest and professional treatment - my service advisor, Alex, is trustworthy and I can rely on his expertise.

Came in looking for a vehicle had a vehicle in mind took SUV for test drive went through the process and came home with it very pleased with SUV and the way I was treated would highly recommend Fitzgerald to anyone

Amazing car buying experience! Rob was amazing and very fast and efficient! I ubered there and drove home in the car I came there for before rush hour traffic could even think to begin! The finance team was also amazing to work with! I recommend everyone come here ASAP!

Amazing. Nick did a great job keeping me posted on the progress of my vehicle. We were in tight communication during the process and he made everything so easy for me but he went above and beyond for that to happen. His professionalism and knowledge is impeccable. This isn’t my first time with this dealership. It cares for my other Mercedes also. Wouldn’t go anywhere else for future repairs or future purchases. M.Baker

I really love it. I'm very impress how quiet, comfortable and responsive this car is. Great interior and exterior design. Top of the line sound system.

Nick / Mercedes Benz always provide great service. (I’ve never had bad service, ever) THANKS!

Owned for 2 months, replaced a 2023 Buick Envision Avenir. Much better car, more comfortable, more luxurious. Used to Drive Lincolns, stopped as they are now made in China. Compared to Jaguar and Cadillac, clearly better car.

Chris Collinson was my Client Advisor & did an outstanding job. He matched me with a great vehicle, walked me through my trade-in & I drove home in my new vehicle very satisfied. Will definitely recommend Chris & this dealership!

Smoothest ride ever. You feel safe in this car and your overall visibility is great. Saved on gas already and interior is great and seats are very comfy Mercedes app gives you a chance to start engine from a distance snd reminds you to lock car if you forget. Verbal commands to Mercedes makes calling folks if changing stations real easy

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

It was a excellent experience. I recommend this dealership. And I recommend the sales person that worked with me adalberto Alcántara. He’s bilingual and he’s a very amazing sales person.

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

The employs were very helpful and patient with my son who bought his first car. We have purchased before from here and this time was even better.

It is a wonderful car. The interior is exceptional and the technology is state of the art. The drive is the best I have experienced in any car I have driven. Had the car for a short time and zero issues or problems. Overall a super luxury SUV. For the extra money and given the cost of new cars, the MB GLE 350 is worth the extra expense.

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

Great driving comfort,loaded with features. Safety is definitely a priority with the MB engineering . I have leased a total of 4 Mercedes and totally satisfied with every single one.

WONDERFUL EXPERIENCE WITH SALES AND TRADE-IN TRANSACTIONS AT MARTINSBURG KENT PARSONS FORD!!

Car max was great the sales lady was awesome Maria an the finance guy ( JD ) was great, could not have gone any better an I love the car, I'll be taking someone there tomorrow to buy a nother car, thanks Maria an JD

C Class Mercedes are great vehicles. My last one lasted 7 years and 300,000 miles and this one seems even better. Improved interior and exterior styling with many new features. Drives smoothly with power and handles great.

I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

Reese helped me get a car and worked with me even though I have bad credit. He got me a 2017 Kia Sportage that's really nice and he was professional and friendly throughout the whole process. Would recommend!