Friendly and professional staff! We felt like a customer and not just a number to the salesman! Edwin was great to work with, he wasn't pushing like some dealerships!
xxx!!! Do Not Consider!!!
by Johnny King from MN
June 21, 2018
Horrible! It eats wheel bearings, transmissions and the PLASTIC timing cassettes. We bought it for its good looks, at the time, but have since vowed to never buy a Ford product ever again. After putting 5k into the xxx, we tried to sell it, but ending up donating it for a $500 tax credit after dropping the price to $1,000 with no takers.
If I didn't like you, I would not recommend it. That would too cruel for any human.
I read reviews where people complain of other vehicles that have accessory or body issues (the mountaineer has those too) that I can deal with. The problem with this vehicle is the constant big ticket problems and unreliability. I have been straded more times with this xxx than all my other vehicles combined, and have been driving for 35 years!
the customer service and the service was excellent but I had a coupon for a $59.99 oil change (synthetic oil) and when I paid my bill it was $74.39. When I asked why was I paying almost $15 more the excuse was that my car didn't require synthetic oil but I requested it so the oil change process required an additional fee (I drive a Toyota Yaris). There was no mention of an additional fee until it was time to pay the bill. I don't like being taken advantage of. Also, the service representative was very nice and professional and I know he's just doing his job, but he tried to sell me additional service repairs. I politely declined each recommendation and he would offer another service repair at a lower rate.
Amazing SUV - I wish they still made them!
by Angie G from Lake Worth, FL
May 2, 2018
I love my Mercury Mariner. AWD. V6. GORGEOUS interior and amazing build. What else can you ask for? I love how smooth this car drives and the reliability. It is a true shame they do notale these cars anymore. They are beautiful and functional.
From start of my search till I came to their dealership, my experience was just simply amazing. Excellent price, fantastic team, great condition and fast service sums it all for Certified Car Center. If you are looking for just that, you have got to pay them a visit.
All wheel drive, Milan Premier, loaded!
by Kevin007 from Cudahy
November 7, 2018
The car is all wheel drive, 56000 miles, drives like new! Safe for my sons first car. All the luxury goods a 17 could ask for including heated leather, navigation, etc.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
Good comfortable ride
by Myra from NEPTUNE
January 1, 2019
I purchased this car used with very low mileage on it. I am pleased so far as I have only had it not even a month yet. Comfortable driving and great gas mileage. I am so happy for my used car purchase.
Great customer service! The entire team was polite, honest, helpful, and knowledgeable. If you are looking to buy a car at an unbeatable price from a place that has your best interest in mind, look no further than I-Deal Cars LLC. You won't regret it!
LOVE IT !!!
by mari from bimble,ky
December 14, 2017
the backseats pull down and makes it so easy to transport big items ,love the car,its a good work car
I recently leased my second MKC from Jerry Burnard. I will stay loyal to Jerry and Lincoln of Troy due to the trust and delivery of suburb customer service. Jerry is beyond knowledgeable and goes above and beyond, making sure his customers have a gratifying and memorable experience. Lincoln of Troy delivers quality exceptional customer service and makes the entire leasing experience joyful. Thanks to Jerry and the Lincoln family, I will always be a devoted and loyal customer.
Great Reliable 4wd SUV Priced very affordable
by TEMPLE95 from Milford, CT
November 21, 2018
This car is great and reliable 4wd SUV ready to keep all family's safe in any weather and at the price you really can't do better plus the owner said was opened to reasonable offers. Could be a great car 1st car for newly lic driver with multiple safety features including front & side airbags, NEW set of TIRES, Interior Stone LTHR Trim seats, Anti-Lock Brakes, Heated Seats, Remote Keyless w/keypad, Sirius SAT, Bluetooth Voice Activated SYS
We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
The most reliable vehicle for a family of 5
by Lilsy from Texas
June 13, 2017
In the past I normally would trade a vehicle in before the warranty up, but I plan to keep this until we can no longer drive gas vehicles. I have purchased this car new and the only thing it has cost me so far is gas and oil changes that's not bad for car that's almost 8 years old
Very accommodating, no complaints. Can pick up as late as 8pm on a weekday.
Exceptional value for reliability.
by Mer Fan from Burlington, WI
July 25, 2018
We have been very satisfied with the features, reliability and dependability of this car. It is very comfortable for five passengers, yet not overly large. Very nice engineering to provide comfort, accessibility, handling, safety and performance for your family.
Everyone was pleasant and helpful. We shopped with ease without pressure. Very down to earth dealer, purchasing the used vehicle for our teen was fast and easy. Will definitely recommend.
Just bought the Mountaineer
by Headline2323 from Haverhill
July 4, 2018
For the price range you can find this vehicle in it does offer quite a few great features. The model I bought did not come with Bluetooth what does offer and auxiliary cable input. The third row seating option and the amount of cargo space available when the third row is flipped down is GREAT. The model I bought also came with a ceiling mounted and detachable DVD player Gameboy Advanced combo which initially I thought didn't work but it just was not charged... it comes with wireless headphones and controller for gaming. I love this feature! Also this vehicle comes with adjustable pedals and seat with multiple saved options which make for a very comfortable ride regardless of how many people drive the vehicle.
Thank you ! Chris Ratchford for showing us the Ins and out of our Ford Explorer...and for answering all our needy questions we had !
Best of luck ¿
Randy and Deb Levenhagen
Most reliable model cars I've owned since 1986
by wildbill from Staunton, VA
January 2, 2019
Power is fabulous - you'll leave the rest in the dust! Comfort is outstanding w/ driver-side adjustable seat. Sound is amazing - best I've ever heard in a vehicle. Goes anywhere with non-slip trans-axle feature and studded all-season radials installed. One reviewer (a pilot) stated that driving this car on the interstate was "like flying a plane on auto-pilot" - I couldn't agree more - he said it all and said it well!
The whole process from 1st contact thru internet to follow up phone calls and then dealer visit were very professional. Purchasing my new Mustang could not have went more smoothly, as all ducks were in a row and I have to say their closing process was absolutely the best experience of any dealer I ever dealt with. Thanks Roling Ford
great, smooth ride, handles well
by margo@2009 from kcmo
August 28, 2017
This is a roomy, smooth ride that also looks good. Gets really great gas mileage for a larger size car as well!!
I recently bought a vehicle from AC motors and had a great experience. This was my first time buying a vehicle and Craig was extremely helpful and friendly! I would recommend this dealership to anyone looking at buying a car.
i love my mercury
by dogmom from farina il
September 19, 2018
This is a great vehicle. The only negative I can think of is mine doesn't get the best mileage. It is the all wheel drive version with 6 cylinder engine.
The Mercury Mariner is a fairly solid car, very comfortable inside with its heated leather seats which make winter bearable and a nice sun roof which helps air the car in the summer. It does have plenty of storage in the cargo but the back seats don’t fold down flat which makes it awkward to carry bulky items like furniture.
Other drawbacks: gas mpg is bad at 19 which means the car has to be filled every week (I use the car every day for work) and that gets expensive. The car also tends to pick up speed when going down even a small hill (have to keep applying the brakes) and is slow to respond when you step on the accelerator hard to get it to move fast.
Not a bad car but I wouldn’t buy it again.
Blake was awesome. He took his time and explained everything. Would buy from him again. Galpin Volkswagen is always here for my service and sales.
3rd Grand Marquis I have owned
by Diane from Villas NJ
October 3, 2018
Love the spaciousness of these cars and the comfort of driving it. just love the luxury of the Grand Marquis. I am sad that they stopped making them
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