I went in to get my Service A completed for my GLC. The service advisor Don was great! My only complaint was the chat service. I made my appointment through the chat service and also requested a quote for the Service A. The chat representative quoted me $260 but when I asked the person over the counter, it was over $300. The representative at the register informed me the chat representative should not be quoting the fees for services as they are not an employee of the dealership. Hopefully, they get this taken care of soon because that can be misleading.
Quick and painless process to get an emergency car
by Molle Smart from Santa Clara, CA
May 22, 2018
I was in the process of buying a car and reached out to this place for an emergency car. I did have the option of buying a car and currently negotiating on an toyota corolla, the negotiation process is tedious and time consuming. I'm hoping to have a car by end of the week.
Saw their ad on craigslist or cars.com. Called to setup an appointment same day. Test drive went well and credit union approved of the car. They worked with me to make the price match what my loan would be.
No aggresive sells pitch and easy going atmosphere. Of course as with any used car you should have it looked at by a 3rd party but I didn't have the time and everything is still running strong. The Carfax report was very thorough.
Bought a truck from Joe, needed a nice truck for work, just needed an upgrade and this dealer had what I needed. Joe helped me with all the paperwork and negotiating. I got a very nice, clean, well running truck, im very happy.
place was very friendly their customer service was really good they make you feel like you've been friends for a while if their pricing was a little better I would for sure have no problem buying there
I did not buy from them but they replied to my inquiry in less than 12 hours. Great customer service completely answered all of my questions.
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