Excellent leasing experience. Treated with respect and received a very fair new lease. Clay, Bob, Robert, Angela and James provided exceptional customer-first attention and service. Highly recommend this dealership.
When I walked in service at acura, I saw a guy helping an elderly woman with her vehicle, it was one of the old vehicles. She was so happy leaving the place and I told myself, I should go talk to that guy and get some good service. Not knowing who he was or his job title. I talked to him and explained my situation. Im a busy mom with 4 kids, I went there looking a mess! To be honest, people judge you on how you look at other dealerships. He was still helpful. I am so happy with the the excellent customer service I received from Julio (Service Manager) I had problems with my SUV and he went out of his way to try and help as much as possible. He was honest and straightforward with every questions I asked him. I strongly recommend people to buy their vehicles here. They work with you and they have the best customer service!!
I bought a 2000 PT Cruiser from Avi in 2017. My experience was excellent! The car is still going - has never had any issues other than battery which was my own fault. He asked me what my needs were an I said #1 reliable, working single mom, very busy, then about looks. He steered me away from a car I liked that he said "wasn't the right car for me". He connected
Me to financing, showed me where my 2nd job was actually better paperwork for financing, gave me
More than anyone else would
Offer for trade-in and was 100% straight up with me. I am coming back from Minnesota with cash in hand to buy another one from him soon. I will call ahead and tell him what I need and the brothers will hook me up. Can't say enough great things about them.
I've been shopping around for a very specific car and then I stumbled on a Facebook post from one of the salesmen. Avi responded quickly and soon enough the next day we went and checked it out. We instantly fell in love with the car and traded in our honda civic. As a certified automotive technician I was very impressed and satisfied with the extended warranty that was offered to us. I know there are no such thing as a perfect car, but with a warranty that covers about everything that goes wrong in a car gives me a peace of mind.
I encourage everyone who reads this review to do their homework. These cars are used and sold as is. If you must bring your own mechanic to inspect the cars please do so. God Bless
Wonderful experience working with Avi. From our first meeting he has bent over backwards to help me in any way he can to help me. I am a single senior citizen and this was the first time I purchased on my own. Fortunately I found this great dealership. I love my new car and any small issues have been taken care of. I highly recommend Avi and his dealership and if I ever need another car I will return here. Thanks Avi!!
This place it's amazing!!!! My mom was looking for a good car affordable, economic and we found it. We went to all the dealers in Desert Auto Dealer we were on a budget to pay cash. which all of them were able to help us with that but the way that a sales people treat you it's becomes #1 priority to us. all the car dealers that we went to not a single sales person would come out to greet us or explain price or show us the cars we were standing on the sun and they would be sitting in their office in the Ac and computer and would not even stand they told us to check prices online showing us in their computer. for me that's just stupid! This guys in this Dealer are amazing they are outside in the heat with you working things out greeting us showing us cars explaining stuff super nice and honest. We just decide to go back with them they did a good deal to us my mom it's extremely happy I recommend them %100 now I know were to go for my next car thank you so much for being so patient and so pr
I have had some really horrendous experiences in car buying over the years. The last used car that the I bought, the dealer took my cash and skipped town, not paying the taxes, tag or title on the car and it took over a year for me to settle things with the state. Because of this, I was leery to go used car shopping again with a dealer, yet was also scared enough by all of the Craigslist scams that I relented. I had heard a few good things about Desert Auto Dealer so my sister and I made the drive over here to take a look.
So glad we did because these are some of the friendliest and most helpful car salesmen that I have ever dealt with. I am partial to luxury brand vehicles and was looking for some type of suv to replace my car that just died. They had several on the lot that were in my price range and to my liking. I test drove a few and settled on a 2012 BMW X5. The car was clean and ran great.
My credit is average and I sat down with Avi who was super helpful in discussing my options. He helped me to fill out the paperwork for a quick loan application and had me approved for the best deal in less than an hour. We drove off of the lot in my new BMW and it has been running like a top since. I am extremely satisfied.
Thank You Avi Im So Happy With My New BMW
I worked with Avi to purchase a clean reliable car for my son. Avi had a good selection of economical cars that were in good shape. We bought a nice AUDI and the deal was very easy. A no pressure sale.
I worked with Avi to purchase a clean reliable car
by Bob tomson from palm springs
April 2, 2018
I worked with Avi to purchase a clean reliable car for my son. Avi had a good selection of economical cars that were in good shape. We bought a nice Jetta and the deal was very easy. A no pressure sale.
I have done business with CVVW several times now and have ALWAYS had a great experience. They are under new management and the place has a energetic and professional feel about it. They were polite, attentive, and they offer some of the best prices for regular maintenance service in the area.
TWO thumbs up!!
Just want to thank Tom at Autosource in Banning California. Thank you for giving me a chance even with my low credit score. You never doubted that you would get me into my truck, thank you for giving me this opportunity! I'm a very happy girl. Buying this truck was so smooth hassle-free met with big smiles and welcoming personalities thanks again and see you I'll see you soon
Desert Auto Dealer is one of the best family owned dealerships in Indio. They sold me a good car at a fair price when I went there. My credit was a little challenged but they explained to me that financing a car in my budget would help me bring my credit score higher and instead of living above my means that I should "re-build" my credit by buying a vehicle I can afford. My vehicle also wasn't starting one morning and realized the battery was dead. I called Nora and she sent someone out to jump start me so I won't be late to work. They didn't have to do that since the vehicle was purchased "as is" but I thought that was very kind of them. I would highly recommend buying a vehicle from Desert Auto Dealer I believe in keeping the money in the community small business's.
These two fellas are very nice, slippery and will say anything to make the sale which includes promises of fixing the repairs to replacing damaged parts to promising a warranty. My particular agreement came with a red light warranty..when they saw the red lights of the car leaving the lot, that was the extent of my warranty. Brakes were beyond bad, tires were rotten, a window which operates with the convertible roof had to be replaced. In knowing I had to make some of the repairs myself. I was ticked off as they promised of a 3-month powertrain warranty and it never happened. I had a clutch bearing issue that ended up needing to be repaired and this was not honored. It took over three months of numerous phone calls and promises of "I'll take care of that" to finally get them to pay for one of the three promises which was the replacement of a damaged light . I'm not sure about many peoples perspective on customer service but mine is gauged by how the retailer assists the customer when an issue arises and not when things are just fine.. Their Customer Service is pathetic. In a nutshell, they are the stereotypical "Slippery Salemen". Oddly enough, they bragged about their wonderful on-line reviews. This could have been one too but they choose to hide and drag their feet to honor just one of their three promises. I guess they forgot about sales 101. Make a good sale and the customer tells one, make a bad and the customer will try to warn as many as he can. Make sure you buy a car that needs nothing or you will be just as disappointed as I.
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