Used minivans for sale near Edgewater, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Best experience !!!! Thank you eastern !!! Wendell you were great !!! Jesus santos thank you and Walid thank you for your service you guys are the best. ! We truly appreciate you very much !!!!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

TLDR: A great no pressure place to buy a new Toyota. A fantastic stress free experience purchasing my 2024 Toyota Prius XLE and trading in my 2014 Ford Focus. My car sales associate was Dulane Barnes who acted professionally throughout the whole process. He did not give me any round about talk and always was straight to the point with no pressure and always provided me with additional options when one wasn't available. He was very respectful of my time going above and beyond to provide me transportation after trading in my Ford. I was given a fair trade in value for my Ford and was provided quotes from three different sources to explain the number given. Mr. Barnes was professional and personable throughout the whole process and it is appreciated. Sean was my finance associate for the process. He was also very professional, took the time to explain all options, provided me quickly with my temporary tags & registration, and did not pressure me to purchase any additional plans. I had Jazzmine as my customer service representative who acted as quality control. She was very professional and courteous when inquiring about the process I went through to ensure that I had a good experience and what could have been done to improve it. The only recommendation I have, it's not really feasible, would be a snack/small meal (not vending machine) for those who are present more than four hours within the store. Over all the experience was much better than I had been anticipating and I recommend Safford Brown for Sales. Very Respectfully, Shea

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Damian and staff were very patient, knowledgeable and helpful. I would definitely recommend him and Bob Bell to friends and family. I didnt feel pressured or rushed at all.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Good help good service better people appreciate it Davaughn M. If you’re looking for a good solid car this is the best place to go in the area you will not be disappointed or unsatisfied even if your money not the best they’ll still work with you.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Excellent customer service and Knowledgeable. Overall quality of work is extremely excellent. I will recommend my family members and friends to Toyota of Waldorf Dealership.

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

This 2022 is my 3rd Sienna, after a 2001 and a 2011. I would buy it again without hesitation. A few disappointments, which seem to be the result of cost-cutting: My '11 LE had a standard roof rack, now it is an option even on the XLE, and not a common one. Through the years, the inability to easily stow or remove the 2nd row seats has been a widespread complaint. Instead of improving that feature, they made it MUCH worse, and also told you not to try! Some people buy the Odyssey for this one reason. I would not do that. Sienna is still a better van, but what about "ongoing improvement?" They took away the left hand coin box, you can no longer open the 3rd row vent windows, the convex "back-seat observation" mirror is a TOTAL joke, they got rid of the overhead sunglass storage, they don't have a 12v connection in the hatch area, they cheaped out on the factory-installed hitch (looks like an amateur add-on), and although the vehicle is rated for 3,500 lbs towing, the optional factory hitch is the lighter-rated 1.25" size, which I think is limited to 2,500 lbs. My lower-line '11 LE had none of these shortfalls. Now, at over $40k, my upscale XLE sometimes makes me feel like I lost something. Even after this list, I love the van, and have no regrets. The benefits of AWESOME dependability, 35 mpg in or out of town, 8 passenger capability, comfort, nice styling, and quiet operation outweigh any complaints. I expect to have it until it hits 250,000 miles.

This place had everything and everyone here to help with finding our dream car speed, professionalism, great attitude made the process feel good

Mike and all the staff were friendly and courteous. Mike answered all my questions and showed us the functions of the vehicle. Great service!

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

They worked late to make sure all of our needs were met. We will be back again!

I appreciate the excellent work and the communication throughout the entire process of my repairs.

Abe was amazing right off the bat. He had the van ready for me to test drive after communicating via email and coordinating a schedule around my little ones needs. We weighed options on models, colors, etc, and made my trade in experience easy peasy.

The best customer service hands down by any GM dealership !!! The staff is very knowledgeable, friendly and inviting. There is no other dealer I would trust to provide this level of service.

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

These reviews are so surprising. It seems the newer cars are treated better than the older models, which is not good. I bought my Accent at Alexandria Hyundai, used, but not serioiusly (4,000) miles. Each appointment was different as far as customer service. Sometimes it was ready early, sometimes much later than promised, and other times right on time. The trick is not to leave a message with the receptionist or someone else in maintenance. Go right to the dealership manager. If they are not available right then, ask again and again to see the manager until you see them. Remember this is Covid-19 season. All services are delayed or forgotten from time to time. Services are overbooked and tempers are frayed. As far as MY Accent? Everything was taken care of, I got phone calls, the manager was so helpful and I will be replacing my Accent within the year for a newer model. I bought my beautiful 2007 light blue car with 4,000 miles. I now have 104,044 miles and the car runs like a champ! I've gotten major, expected repairs done on time and oil changes faithfully.. Don't give up on Alexandria Hyundai. Just know who to talk to. Like any other business. You'll get more accomplished with the Managers. If not, change dealers - just make sure to give them a chance to make it better. Happy New Year!

The Clerk who was performing several different job descriptions - did an excellent job with the job function AND had excellent Customer Servuce skills as well

My problem with this vehicle is the exterior paint. my van experience clear coat and paint damage from exposure to the sun, I spoke to an auto body persone who informed me of the issue of poor quality paint that did not have UA protection in it. This only occured to the surfaces exposed to direct sunlight.

It was a very relaxed and no pressure day at DARCARS Silver Spring. Moses was my salesman and I would highly recommend working with him!

I drove a RAV4 before trading in for a Sienna, but with 3 kids who are only getting bigger, it was time for more space. I told myself I would never drive a minivan, but the Sienna's just looked so nice to me and after driving it for a month I can confidently say it doesn't even feel like I'm driving a minivan. My only regret is not getting it sooner. There is more space than we know what to do with, the auto opening doors and easy access to everything is so convenient, the kids get in and out of the car completely on their own now and they absolutely love having their own space, cup holders, and charging ports. And as any other Toyota Hybrid, the Sienna's performance is just unbeatable. I researched many other minivans before deciding on this one, but the gas mileage put it above anyone else. It is so quiet and smooth, and again, doesn't even feel like a minivan. Best vehicle purchase I've ever made!