New cars for sale near Chaplin, CT

Jacksen was great and they brought my wife’s car out in a timely manner for the oil change.

We love our new Subaru car… Subaru Crosstrek Hybrid. The process was challenging. Chris Baird worked with us every step of the way. When we felt unsure, he didn’t hesitate to present any option we were interested in. Chris would define the pros for us on each model. Subaru was right on target with trade in value. We were able to do all our business in one place…the Subaru dealers. We have never had a Hybrid car. Chris was so patience informing us of all details. He also spent, as much time as we needed, going over features of our car. We were very comfortable and happy with our new car. Chris is awesome at his job. He is truly an asset to the Subaru dealers. We do want to comment on how friendly everyone was to us. It has been a wonderful experience. Thank you for a meaningful and knowledgeable experience. Sincerely, Tom and Joanne Colgan

This was the best car buying experience I've ever had. Salesman John Woodman and John Mirow in finance are extremely knowledgeable and thorough. Not pushy. I never felt pressured. I highly recommend Suburban Subaru! Ask for Woody in sales, and John in finance.

I've been servicing my Subarus at Holmgren for a few decades now. I find the Service Department to be professional and responsive and the work to be done correctly. The space is good when I'm waiting, and loaners are available for a more extensive service.

I could not be happier with everything Denny, Jaime and Team have done for me. I recommend this dealership to everyone!!! I am so happy with my car.

Excellent customer service. Friendly Staff, Helpful in many ways, handling my service and maintenance. Comfortable lounge And refreshments Available while you wait.

OMG !!! This was my 3rd time there. I had a very pleasant experience. Keep up the good work and wonderful staff. Not more to say.

Extremely helpful and attentive to everything I need. Communication is key and they never lack in that area.

I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car?s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that ?A third party company is taking care of it?. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it?s normal. Here?s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car?s title & mailed a copy for their record.

Victoria and Sam were AWSOME to work with. Knowledgeable, personable and professional. I’ll recommend them to my friends and family. Got a great deal on a truck too.

I have dealt with Rocky for 12+ years and he continues to impress me with his experience,professionalism and commitment to the customer.Thanks again Hoffman and Rocky.

just purchased my second car everyone waall are great there s great and very Mo is the best , the very best honest, knows his work very well , just a great person all around with a big heart and looks out for you the customer , i would buy 10 cars if i could thank you Mo selena smyth

My experience was great! I could not have chosen a better salesman. Alejandro was very accommodating and respectful. He definitely went above and beyond. Thanks for a great experience

This is my 4th RAM 1500 and is, so far, the best I have owned. The interior is much more appealing to the eye, the user interface on the large display is second to none, and for a tech geek like me, it really seals the deal. The sound this truck makes when started or when gassing it sound much more like a sports car than a truck. It has plenty of room for 5 people to be comfortable. What an amazing truck.

I have worked with Sifaat multiple times and has consistently shown customer care that sets the standard at Audi of East Hartford. He understands the “voice of the customer” and it has been a pleasure to work with him. He kept me informed and patiently answered all of my queries. I would recommend others to work with him.

Very friendly and great personal skills. Willing to listen and to address the issues and come up with an answer.

Mo did a fantastic job worked on his own time on a Sunday to make sure I had everything I needed to pick up my new jeep on Monday. Jeep looked amazing and everything went smooth 2nd jeep I bought from Mo in a year I will go back again thanks Mo.

I bought mine ( 04 overland) w/ 250k miles on it, in great condition. Owner had carfax for both his big diesel pusher and matching Jeep - it was towed the majority of its travels. It’s record of maintenance matched by almost half of motor homes service records. it has never had a single issue other than standard maintenance- I jokingly said ‘I’d drive it till it dies”. And. It looks like I’ll be doing just that- I think about it’s not so good ‘gas Guzzling’. But it’s a second vehicle, fits my grandkids,tows most of our toys and is comfortable and sure beats being stuck with 💰

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

From the moment I entered the service garage to exiting following the completion of my service recall Hoffman Audi of East Hartford exceeded my expectations! Rocky & the entire team kept me well informed throughout the process. Thank you!!