New cars for sale near Columbia, TN

Very friendly staff. Did all they could to try and satisfy my wife. Look forward to trying again maybe in the summer. Thank you for trying so hard

I bought this and have no complaints. It is a solid ride, super fast and fun to drive. It is very futuristic and I think it will hold its value mostly because there will be few sold due to tariffs and trumps anti EV stance. If VW could sell the cargo version in the US, there would be a million on our roads within a couple of years. I love my ID Buzz and am excited to drive spending less than $1.00 to go 30 miles.

This was my second purchase through Volkswagen of Cool Springs. Both times, the salesperson did a great job of matching me to the exact car I was looking for. They did not play the "negotiation game" but rather listened to what I was looking for and gave it to me! I'd highly recommend! And shoutout to Peter, my sales consultant!

I bought a 2026 Tiguan SE R-Line Black FWD on 12/06/25. After 2 big road trips and 2825 miles I’m averaging 29 mph and love the overall seat comfort, performance and feature set. This is my 5th VW/Audi, following an ‘87 Golf GT, ‘05 A4 Avant, ‘09 Passat and ‘12 Golf TDI 6m wagon. This generation Tiguan has recaptured a lot of the old VW magic: thoughtful design, higher-quality materials and smart packaging. It feels like it should cost more than it does! It drives more like a lifted wagon than an SUV/crossover.

Good communication. Vehicle run smoothly no recurring issues I?m very satisfied Requirement has too many words, very time consuming and annoying. Suggest volume reduction

We were very pleased with the performance and comfort of the car. However, we found that when you make a turn, the tire opposite the turn direction extends out over the plane formed by the doors, spraying road dirt along the side of the car from the front wheel well to the rear wheel. The dealership was no help. So happy car washing.

Great overall experience, professional staff. Very Communicative and transparent. Experience was very easy and efficient. The waiting room was incredibly clean and staff across the board incredibly friendly.

With about 3500 miles at this point, the Broco has been a great vehicle. Very reliable and enjoyable to drive. It is the Outer Banks trim package which provides a good level of options. The V6 provides good performance.

Great customer service. Made my experience very easy and informed me all along the process. Would gladly go back in the future for any service needs or repairs.

Great friendly and professional service, would recommend the service department and great place to purchase a vehicle

Design of the steering wheel is really dumb. Bottom center of steering wheel is completely unusable. I prefer an open bottom design like the 2026 Kia Sportage. Other than that one flaw, the Palisade is great, in my humble opinion.

I worked with two salesman, Roy Roberts and Jordan Clayton, both did an outstanding job! Jordan started working wth me and helped negotiate the purchase price of my new truck, as well as the trade of my old truck. He was not a high pressure salesman, and was a pleasure to work with. When we could get to my numbers, Lawrence Martin (Manager) stepped in to make it all happen. Then Roy stepped in to finish up with the sales process and assisted me with tranfering some accessories from my old truck to my new truck. It was a GREAT experience, I highly recommend Waltrip GMC! Don't forget to ask for Roy and or Jordan!

Beautiful vehicle great ride a little nosey tremendous amount of features on dash very comfortable, paint is smooth and excellent condition great lighting, excited to drive. Very proud to drive

Our first service and Amber was amazing! Wonderful personality, very helpful! Excellent service! I hope she is always my coordinator!

This dealership is the best that I have ever worked with service department is top notch

I took my Ford Raptor in for a routine oil change. Anthony, my service repair representative, noticed a rattle from the engine immediately. It was an issue that needed urgent repair. Fortunately it was covered under warranty as he caught it in time. Had I not had it repaired it would?ve caused damage to my engine and not been covered! A $6-$7k repair was made with only my $100 deductible. I had to leave it for a week but Anthony helped me get a vehicle to use (and I made it to my daughter?s wedding in time). Anthony?s care for their customers is what sets Franklin Ford apart! This dealership is excellent with customer service from purchase to repair. When it?s time for a new Raptor they?ll be where I go again!

The vehicle service went very well. The service personnel were friendly and responsive. That is where it stopped. The advisor had a chip on his shoulder and showed by his actions. The waiting area was cold with no one available to fix it.

My 2026 Buick Envista is a delight to operate. I love the heated steering wheel and heated and cooling seats. The slick dash board is easy to read. The trunk lid has three choices for the distance the lid will rise when opened so I can set it to open safely in my garage. I like the blue stitching on the inside doors and seats. It matches perfectly with the Aquamarine Blue Metallic outside color. The ability to start the car from the outside is another favorite feature. The back seat passengers are comfortable. I thank the designers and give this new car 5 plus stars. I am very happy with my selection.

Greg Miles was a wonderful salesman and made the entire process smooth and easy to understand. Great experience!

We thought Zenel was great. Had a pleasant experience buying a new car. highly recommend.

Only issue with the service was I had been quoted a price to assume it was all part of the work only to find out later that the part I needed (key fob) did not come with the key insert and ended up being an extra cost. I would have assumed the dealer would have known this up front before giving we the cost for the work. JR in the service department is top notch and took care of all my needs

great car. i love using it . it is new, fast and uses less fuel. Highly recommended for everyone. you can buy. this car for persoanl use.

Great experience. The video of my car during my service visit was detailed and a very nice touch. Darrell Waltrip has always done me and my family right with the car buying experience and service. Can't recommend this dealership enough!

Easy purchase experience, would recommend to anyone looking for a new car. Everyone there was friendly and made the whole process as smooth as possible