Used Nissan Murano for sale near Deer Park, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Drove this car for about 7,000 miles before getting t-boned. The car that hit my Murano, hit right on my driver door at around 40-50 mph I got out of the car with a scratch and a bruise. All in all this car offers amazing ride comfort, a good driving experience, and impeccable safety. I plan on buying another one.

they treat me like I was a celebrity! and I waited less than a hour & a half

I recently bought a 2020 AWD SL Murano and am very impressed with the interior space, seat comfort and list of standard features of this car. I was considering MB GLE and Lexus GX350 as well and think I clearly got a great value with the Murano. I also think the maintenance and repair costs will be less than a German alternative.

Very friendly staff that helped me find the right car and sent me up with financing that worked for me. I appreciate the time they took to explain the process and made everything really easy! Definitely my place to go when i need another new car in the future.

I love this SUV! The ride is smooth and amazing. The mileage and gas is great for a 6 cylinder! What a great vehicle. I bought the 2020 SV after researching. I am very happy with it. Only thing i wish the passenger seat had a lumbar seat! Other then that this car is a winner!

We had a fantastic experience working with Lance at Countryside Nissan! He was honest, helpful, and truly went above and beyond to accommodate us—especially since we were driving in from 3 hours away. The SUV was exactly as described, runs like a dream, and was priced very fairly. Everyone at the dealership treated us with kindness and respect, which made the whole process smooth and enjoyable. We couldn’t be happier with our purchase and will 100% shop at Countryside Nissan again. Thank you for making this such a positive experience!

We just traded our 2020 for a 2024 Murano. We particularly like the exterior looks, design and chrome. Interior is stylish, comfortable and functional. Our 2020 did not require anything other than oil changes and tire rotation. Murano is the only model we have bought twice. Crown Nissan is a fantastic dealership. Our Sales Consultant was Cathy Voogd, best buying experience ever.

excellent costumer service. Chris is very helpful and accommodating. Friendly staff. on time service as promised. I highly recommend this dealer to all. Beautiful car displays.

My second Murano and still having an excellent owner experience. Easy and comfortable to drive with a suspension that is both comfortable and well handling with the 20 inch tires. The electronic safety equipment works very well and now I wouldn’t want to be without it. Overall a wonderful and utilitarian vehicle that’s well built and comfortable.

David helped me get into a vehicle when no one else could! I came from Elgin to the number 1 Nissan dealer in Illinois and they are number 1 for a GREAT reason! I love my new Sentra and it was because of David! Ask for him when you come and you won't be disappointed!

I absolutely love this car, especially all the safety equipment. My only complaint is you can't see out of the rear window very well. But all the newer cars have this same problem.

Al Piemonte Nissan. The best sales and service departments ever. Make sure you go there for all your needs. Thanks

Very happy having this car, I like the new design and performance, is good in gas and confortable, excellent performance. I bought this car brand new and the millage till now is 15k

Great dealership, easy to work with and efficient. I liked that I was able to email them about the car I wanted, work out the deal and then go in the next day to pick up the truck, no hassle and no wasting my time- thank you Hawk Ford!

Best dealer ever. Tatiana did a great job..She is very smart respectful and she has a lot of knowledge. My next car l m going to buy with them also and with Tatiana of course. If you are looking for a good price and a solid car go there and ask about Tatiana. Mike volvo v v90 cross country

The 2021 Nissan Murano that I just purchased is beyond excellent. I can't say enough how I appreciate and enjoy this car, from the looks, performance, and cost. It surpasses all my expectations and I'm happy to have this car. The salesman, Ian Simmonds was top notch. From when I first entered the building he greeted me with a smile and made me feel welcome. He went over all the details of the car I wanted and he went above and beyond to make this experience, fast, easy, and me leaving as a satisfied customer. I would highly recommend Car Shop when making your next car purchase.

Had such a great experience. Lanny and Mo were fantastic. My wife and I live in Chicago and I would not hesitate to drive out to Schaumburg to give Zeigler my business again.

Bought a 2023 SL in Nov. 2024 with 14K miles. Still driving the 2007 SL that has 140K. We love the '23. It's very comfortable, good looking and fun to drive. When it was time to buy I didn't want anything but another Murano.

I was in the market for a used rubicon wrangler, Sherman dodge had the vehicle I wanted. Upon my arrival I was greeted by Jesse W and from the time I arrived to the time I left in my new vehicle he was very attentive to my every need! I felt like I left with an amazing deal!

Had a 2012 SL that i used for my daily job as a round the city sales job, had to give it to my daughter with 93000 miles and bought a 2023 SL. I love my Murano and wouldn’t change for a different car. The value,comfort,performance and styling is the best.I still see my old Murano when my daughter visit and she loves it. I actually love it better because it was more truck like.

Chris was so responsive and helpful! He made everything seamless and simple every step of the way. Highly reccomend!

We compared the Murano to other luxury mid-sized SUV crossovers and felt like the Murano was a better value. The powerful V6 engine, comfortable zero gravity seats and quiet ride were better than higher-priced competitors. I like the sporty styling, and it also fits nicely in our garage. I had a 2012 Murano that I gave to my daughter after 183,000 miles. She is still driving it today with only minor repairs and expense after 11 years of big-city driving. The Murano is a great car at a great price.

Lisa and Larnell were great. Lisa made the car buying experience comfortable and answered all my questions. Larnell addressed my concerns and closed the deal. Great job guys!

Dave at the Service Desk helped out with an issue I had on my Honda Accord. Excellent experience, was able to get me back on the road in no time.

I purchased my 2018 Murano brand new. It is still the wonderful machine it was upon purchase. Very little maintenance required outside of the standard. I love everything about it. Visibility can be tricky with the interior design on the driver's side when rounding a corner, it is hard to see what might be coming your way. Otherwise, my Murano (this is my second one) is a reliable gem to own. I LOVE NISSAN CARS!

Though I ended up not purchasing the car, they were great with getting me the information I needed to make my decision. Very friendly and accommodating.

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

I bought this car right after I lost my husband. Being a senior widow, I wanted something I felt safe and secure driving. It's been 4 months and I am still thankful for the decision I made. I get 29.6 mpg which is amazing considering I have put nearly 5,000 miles on it. At the dealership everything passed inspection and oil change with flying colors. They are so kind and helpful there and I feel I can trust them completely to service my car. I wouldn't change a thing about this beautiful SUV. A pleasure to own and drive.

I bought a new Mustang from Golf Mill Ford, and I had a really good experience. Ruben Garnica was my salesman, and he was great to work with. I would definitely recommend this dealership to my friends.

I have an issue with paint peeling on my 2017 Murano, pearl white. Nissin won't help me out with this issue, not happy after learning there were similar problems with other models. This car has less than 40,000 miles on it. Anyone else having this problem?

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

I love this car. It is fun to drive. I am still learning how to use everything, but I am having fun learning. It gets great gas mileage which is important since I drive 100 miles a day. I feel so spoiled with all of the features that it has.

What a great team, very impressed with the service and effort they put into getting me in my new Jeep. Thank you Kunes Family

I recommend the car and the store I purchased my car (and my husband too) from. Amazing customer service, professionalism and the best part; they do anything they possible can to help and make the customer happy. I highly recommend you look for Troy Howard (sales) and Lancey (store manage) to help you out. They are by far the best professionals we ever worked with at Nissan (this is my 5th Nissan in 12 years).

Todd was very helpful and made sure my car was pulled inside when leaving as it was very slippery outside

Only Issue I have it’s friction between leathers seats and middle console. Avoid leather seats, Dealers can’t do much with this issue to be fixed. Other on that it’s a great vehicle.