Used Nissan Rogue for sale near Glencoe, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I bought mine used with 27,000 miles on it. It now has 154,000 miles. Only brakes & tires so far. This is my 4th Rogue! Not a real exciting SUV to drive, but reliable & pretty good fuel economy!

These guys are awesome. From Bloomington, we drove and made a deal. A big shout out to Steve, a really knowledgeable sales consultant especially about Nissan cars.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

I’m very happy with my 2023 Nissan Rogue. It’s smooth, efficient, and has a sleek design. The cabin is spacious and packed with helpful features. It feels safe and reliable every time I’m behind the wheel. It’s a great all-around SUV.

David helped me get into a vehicle when no one else could! I came from Elgin to the number 1 Nissan dealer in Illinois and they are number 1 for a GREAT reason! I love my new Sentra and it was because of David! Ask for him when you come and you won't be disappointed!

The best car I have owned. Bought it brand new, now I have about 30,000 miles on it and I have had zero problems! Take care of your car and you won’t have any problems!

The staff is respectful and patient. They explained things for me to understand. Good customer service. They were not as pushy like other dealerships/service stations. I am a repeated customer.

My 2nd Rogue. Plenty of room for 4. Little crowded for 5. Storage area good. Gas mileage was selling point for me. Warning. If you decide to pass slower traffic….hold on!! Has plenty of “get up and go”!! I love it.

We had a fantastic experience working with Lance at Countryside Nissan! He was honest, helpful, and truly went above and beyond to accommodate us—especially since we were driving in from 3 hours away. The SUV was exactly as described, runs like a dream, and was priced very fairly. Everyone at the dealership treated us with kindness and respect, which made the whole process smooth and enjoyable. We couldn’t be happier with our purchase and will 100% shop at Countryside Nissan again. Thank you for making this such a positive experience!

Very stylish looking, roomy and comfortable vehical with nice sophisticated interior.Its very good on gas.Don’t get fooled with the 3 cylinder it’s generates 200 hp and 225 torque, one of the best in class. Try high octane gas makes more fun to drive and get you more mileage. CVT plus is very smooth and reliable. These are quality vehical built in Japan. Hope this helps.

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

Purchased my Rogue about one month ago. I previously owned a Lexus ES350 and wanted a small SUV but the luxury brands didn’t do it for me. Likes: Works well as a daily driver Has all the room I need SL trim level is very nice, love 360 camera Bought from a great dealership Dislikes The Bose sound system is horrible Mid 20’s MPG, could be better Overall, very happy with my choice and glad I didn’t go with the CX5 I almost bought.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

I've owed the rogue SV for some 9 months and I'm very pleased with the ride, performance and reliability . Prior to me purchased this car I rented a bunch of competitors to narrow down my choice. The Rogue has alot of features that really come in handy. It's a very thought out vehicle. On long highway trips it holds the road very steadily at 90 MPH and my gas consumption was in the low 40's. For the money to me it's the best value out there

Excellent customer service from Marvin, he listened our necessities and put us in the correct car. Thank you Marvin.

Very happy with the Rock Creek addition comfort ride style cost to purchase and has mileage my wife loves it Dealer was great would recommend

It was good and prompt. Although it would have been better if there was an adjustment on the tire repair since I spent over $700 a few days ago on 30K mile service plan .

Well I've owned this suv for a little over 8 months In this 8 month period I have drove to British Columbia 3 times Right now currently I have 20000 miles on the car The highest mileage I have ever got with this SUV Going 80 km an hour FOR 10 km 78.2 miles per gallon On average it gets 48 miles to 55 miles per gallon And if there's any skeptics out there I do have pictures of all This

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

I'm in the car I always wanted! It's fast and sleek. The color is perfect! My husband feels I'm safer in my new 🚗. Thanks again Lisa and Prentiss!

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

Nice interiors, good spaces, great color, perfect for family and daily use, engine in perfect conditions, the seller Juan Gonzalez from Seminole Toyota help me a lot in the right choice

Great Customer Service Team!! Pat Mucia made this shopping experience possible.. Very friendly and very attentive Sales person. Finance officer Mr. Jesus was also very friendly and funny

This 2021 Nissan Rogue SL is a great car. It is very comfortable and loaded with features. I am very pleased with fuel efficiency. There has been no problems to report since I bought this car.

We've worked with Tony before & he is very knowledgeable & knows just what we like.

I had my car for 4 months, long commuter here i drive 100 miles a day and i love it. Eco mode saves gas and snow mode great in winter and snow.

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

This is an awesome vehicle. My husband has an Acura & he is talking about turning his in and getting a Nissan for himself. So awesome on gas & the comfort and bells and whistles are great.

I recently purchased a used vehicle from this dealership. Service manager Brian provided great customer care and made sure my repair was completed professionally and perfectly.

This was a replacement vehicle for a Toyota Camry that was totaled. Bought it, it was 3 years old with 36,032 miles on it. Been rear ended $14,000 in Damages to the rear, there’s only 2 things I would complain about. One getting a replacement Drivers seat has been a problem, I’ve even looked in Auto salvage yards to get a replacement seat, it’s been a headache, and if you do find one you got to give the first 2 numbers of the VIN # so the wiring Harness will work.. if you have the American built version , the Japanese or Korean Version Wiring Harnesses will not work, they will bolt in, but the Harnesses won’t work. Been looking for 3 years for a seat , still can’t find one. I’ve looked in both North & South Carolina for a replacement seat.

Steve was easy to work with. Never felt under pressure. Thanks for keeping things smooth and easy. Moe was also good to work with.

I’m surprised, the reviews are so low honestly. I have put 6,000 miles on my 2023 Nissan rogue so far and I have not had any issues. I know a recall came out but I got it fixed. I honestly really like my rogue. I know not everyone will have a perfect experience but it’s a great car. I got the base trim, and was a little skeptical especially looking at the SV’s but if your looking for a car with just the perfect amount of tech I recommend buying the base model because you get a bang for your buck. Gas mileage is amazing! I have been averaging 36/37mpg. Coming from a 2015 Altima that got worse gas mileage it’s amazing. The only negative is that the seats really attract pet hair so make sure to have a lint roller in your car, but the car is perfect!

Experience was awesome Angel Lugo is very good at what he does.good orientaciónal person.helped me understand some questions I’ve had I was very satisfied with his professionalism

Bought our 2017 on New Year’s Eve 2016. Choose an SV model with optional premium package. Heated seats,heated steering wheel,remote start, pwr tailgate and upgraded info screen with many cameras and nav. As of November 2024, it has been absolutely bulletproof. We bought the car for our 16-year-old daughter and it has carried her through high school and now college with only one issue. I have had to replace the battery three times only oil changes. A set of brakes and a set of tires and service the CVT transmission. I learned this is highly important for the CVT to get the maximum life out of it, since it is a weak spot. Dealer charges about $200 to do it. Do it every 30k. Ours has performed flawlessly! Negatives- At 6 foot two I find a hard driving position. The power seat does not go back far enough but if I lower the seat all the way to the floor it gives me the room I need but then I feel like I’m sitting in a bathtub, but hey, it’s not my car so I rarely drive it Performance around town is very good! You can find yourself getting a speeding ticket on city Street if you’re not careful. Highway power is just OK I find it if you’re trying to cruise 80 miles an hour with other people in the car the CVT is constantly revving the engine out to get maximum performance and hold the Cruise control. I also find there’s quite a bit of road noise at freeway speeds especially if you’re sitting in the backseat. The cloth upholstery on the zero gravity seats stains way too easily especially if you have a tan colored interior I have to steam clean them at least every six months, my daughter is an athlete and she sometimes gets in the car sweaty with a water bottle between her legs and just the moisture stains the heck out of the seat. Overall, though for about $26,000 it’s hard to beat. It’s been reliable it’s safe and I have felt extremely comfortable putting my child in it and sending her off to college. I imagine she will keep it for many more years after graduation.

My experience was good everyone explained everything to me step by step! Everyone was very friendly

I recomemt this car is great powerfull very economic in gasoline the suspension is excellent strong car to travel to long miles i love this car 2021 nissan rogue sv