This was the first dealership I started looking for a new vehicle. From start to finish the process was smooth and effortless. Taylor was very helpful with finding something in my price range and gave us a reasonable offer for our trade in. All together I would say this will be where we do business again.
Found truck online and called to verify availability. Talked to Nathan, owner, of Turner Auto Zone. Very friendly and no pressure. Went to see truck next morning and bought it. Again, no pressure and he negotiated a lower % rate to meet my needs. Would definitely buy from again and have him now looking for a specific truck for my son.
No complaints with my purchase. There customer satisfaction was top notch. I live in Columbus and they willingly brought the vehicle to me. I've had no issues to date with the vehicle and would recommend them to others looking for a reputable sale. Thanks
Overall lack of management skills. The mangers are rude and condescending..... I was sold a truck with multiple open recalls after I left it there for a week to get them taken care of.
They did not make good or follow through with other promises as well.
by Tennille and Scott Condrey from Phenix City, AL
September 6, 2017
We bought a 2013 Jeep Cherokee from Danny Minor at Bratton Automotive this weekend. The service was great, and the staff was very helpful and friendly. They went out of their way to help us get financing, and get us into a car we will love an enjoy. We would recommend their dealership to all our friends and family.
Thank you so much for the help and the great service!
Tennille and Scott Condrey
I would highly recommend Rivertown Fords service department. They got my car fixed in a very reasonable time . They were very helpful with checking my warranty to make sure I was covered even though I didn’t buy my car through their dealership .
Great service with plenty of help. A pleasure doing business with them. The facilities are very welcoming and provides excellent services and every amenities. Plenty of selections to cover everyone’s tastes.
I was looking to lease a vehicle that I would like and may eventually buy. I went to KIA because of the long warranty. The redesigned 2019 Kia forte was what I wanted and it was what I got. I was initially disappointed that the price I calculated online was not what I got when I went to their office. However, Taylor Rowell worked with me to eventually get the exact car (model, color, trim) I wanted at a reasonable price that I was comfortable with. Taylor was very respectful and helpful through out the process. I would recommend this dealership to anyone (just don't use the online calculator - go in and talk to someone).
Danny went above and beyond to help us get the vehicle that we were really wanting. He always stayed in touch with us and kept us updated. I would recommend Danny at Bratton Automotive to anyone.
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