My husband and I thought we had thoroughly researched the Nissan Rouge and new that was the vehicle we wanted. Justin explained all if the different styles of the Rogue and made our decision very easy. We were undecided as whether to buy it lease. He took the time to work out both aspects and became our sounding board as we tried to make our decision. We decided to buy and finance through Nissan. Another comfortable experince with Mike. Everything was thoroughly explained to us. I will definitely recommend your dealership to our family and friends and to ask for Justin.
Justin and the rest of the #1 Cochran Nissan West Hill???s crew did a great job helping me buy my first car. They were very helpful, knowledgeable, professional, and friendly. I absolutely love my new car and I would highly recommend anyone looking for a positive car buying experience to check here first.
If zero stars was an option, that would better describe the service provided by this dealership. Not only did they make me an appointment for body work with a loaner vehicle and then tell me that I couldn't keep the loaner vehicle during the body service (because their body shop is in Cranberry....not sure what that has to do with anything) but also said they wouldn't be able to do the body work until the following week. To make everything even worse, when I took my car elsewhere for an estimate, I was told that the previous repair done by the dealership was terrible and would require more work and money to repair in order to fix the shoddy job. I bought a luxury car for a reason.....the first benefit if owning an Infiniti on the Infiniti USA website is service and courtesy vehicles.....neither of which this dealership provides. I will go out of my way in the future to never give business to any Cochran dealership and let everyone I know to do the same. The dealership has contacted me and is trying to make this right and being very accommodating. More to come.....
The service department was very helpful when my vehicle started making all kinds of noises. I called they scheduled an appointment that was convenient for me. They diagnosed the problem explained what was wrong and what needed done. They made the repairs and I was on my way. I have been going to them for years.
I would like to say that the experience of my car purchase from your dealership was a nice experience! From the moment we walked in the door, we were greeted and placed with an AWESOME sales person. His name was Darius Singleton. He took the time to go over EVERYTHING. He took the time to go over every car we had in mind, down to the color and features. Once we decided on a car (we???ll several cars), he made it his mission to make sure we looked at everyone in person. He told us all the features in comparison to the previous car viewed. He kept us within our budget while getting the car that we wanted. He made this experience a GREAT one! Thank you!!
I had a great experience here purchasing my first car. If anyone is looking I would highly recommend. Darius was a great salesman and very personable. I would highly recommend him to anyone out there looking
I would recommend Monroeville Kia to everyone my man Marlan, Daquan(DQ) are the best they made the car buying experience unbelievable, reasonable and absolutely my easiest car buying experience ever love them.
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