Cameron Horton was my salesperson. He was very helpful and knowledgeable and was able to answer all my questions . I felt the entire staff treated me well and I will definitely do business with them again! I'm very happy with my purchase!
Cameron Horton is one of the best salesman I’ve ever bought a car from. He went above and beyond to make sure I got in the right car for what I was willing to pay. If you are looking for a new Nissan please go see at Univerisity Nissan in Florence,AL
5 stars for KeKe!!! After driving my new Rogue off the lot, I discovered a small dent when the late afternoon sun hit it. I called my salesman and shared my concern. He never got back to me. Several more tries to have my concern addressed were ignored. I went to the showroom and KeKe immediately went to work to address the issue. I was to take my Rogue back when the "dent man" was on site. On the appointed date, he was running 2.5 hours late. KeKe started to arrange for a loaner car but I needed to get my groceries home. She offered to come get my car when the repairman arrived. By the end of the day, KeKe returned my Rogue with the dent repaired (plus dog scratches made the day I brought it home buffed out). KeKe is a wonderful customer advocate. University Nissan of Florence is lucky to have her working for them; her assistance is why I would recommend the dealership.
First of all, I want to thank Jackie Smith for showing such awesome interest in my Wife and me to stop and think about trading my vehicle for another one possibly. So I drove the vehicle and was amazed! It was just what we had in mind and heart. Yes we traded that very same day but it was well worth it! We’ve already took our first journey in it and was very pleased! We bought the HONDA CR-V and we don’t regret it at all! Thank you very much Jackie Smith and thanks to HONDA!
Everyone was wonderful to deal with with no hassles on pricing and no high pressure tactics. Marlon the sales manager listened and responded to our every need. Financing was fair as expected with no cheesy hidden packages. Thank you Kenyatta, Marlon , Brent and Clay
I walked in not expecting to get a car. But with the help of Casey Montgomery , he took my truck as a trade in and in no time I was driving out in my new car. Would definitely recommend Kia of the Shoals.
This is the second new vehicle in 3 years that we have bought from this dealership. There is no pressure and they are just there to help. We got exactly what we wanted and then some. Special thanks to Jestin and Luke.
I came in looking for a great deal. Told Danny I wanted to trade in my Veloster for something with more room and i was on a tight budget. He found me a preowned 2018 Santa Fe Sport that worked perfect for me needs and budget.
They didn’t help me as I thought they would and they made no communication with client. Very in organized. They sold my car and it was already on hold. And promises things that cannot be kept promises
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