Used 1997 Oldsmobile Silhouette GL for sale near me

Springs Automotive Group review

I recently purchased a truck from SAG Denver, I have had a very positive and professional experience with the sales and service departments. I normally avoid dealerships at all costs, however I came across a beautiful truck that I was having difficulty finding on the private market. I enquired online and was replied to very expediently. I received a no pressure call from a sales person who scheduled an appointment with me. When I arrived, I was greeted and assisted immediately. I test drove the truck with Tracey, who by the way, I highly recommend working with. After driving and inspecting the truck for a bit, I detected what is a common mechanical problem with that type of truck. I brought it up to Tracey and the sales manager Dan and my concerns were immediately acknowledged and validated. Dan did not try to gloss over my concern or argue that there was an issue, instead, he gracefully offered to have the repairs made along with any other contributing or resulting damage as needed. I left the truck with them to begin the repairs, unfortunately it was a bit more involved than originally thought. There ended up being a significant amount of engine work needed, nothing that could have possibly been detectable without opening up the motor. I think most dealerships would have somehow tried to find a way to charge me or unwind the deal rather than proceed with completing all necessary repairs and making the truck run properly. I have several other vehicles so I wasn't by any means inconvenienced, however I did purchase the truck because I had to haul some things for family. After the repairs ran into an extended period of time I did email to express my concerns, I received a call from Dan offering me another truck from their inventory until the repairs were completed on mine. I can't express enough how impressed and pleased I am with the entire experience with Springs Automotive in Denver, I would definitely recommend them and would buy from them again.