Used passenger vans for sale near Bedford Heights, OH

The dealership staff was friendly and knowledgeable. I was able to test drive and purchase the vehicle I saw online for a fair price.

I was pleased with the overall process of purchasing my vehicle, the only issue I had with the entire process was that I ask if the vehicle could be delivered, my salesperson said that it would not be an issue. I waited and I never heard anything from my salesperson until I reached out. I was told that he had gotten really busy with another customer and he couldn?t fulfill my request which he said he would take care of. I understands sales, I also understand customer service. You take care of the customer that has already made a purchase, that?s how you get repeat customers. I will be calling to speak to the Sales Manager to encourage him to make sure that they train their sales people to take care of the customer that has already made a purchase with you instead of taking on another customer and not fulfilling an agreement that you said you would. I?d rather he just told me that the vehicle couldn?t be delivered.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

I just recently turned in my lease, and it was a great experience . Rob Zabol was very helpful. Ashley Huff also very nice, all in all a very good experience!

Amazing attention,I really like my SUV ,more than I expected,my first experience with Kia ,I will recommend

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

What a fantastic experience. Justin Post and his team were exceptionally accommodating during the entire process. Their level of communication during and after the car buying purchase were second to none. Even a few weeks after the sale the team has been willing to answer my questions and point me in the right direction.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

very happy at he New service center at Spitzer Jeep Ram. Brookpark OH. i needed a recall that was way over due on my "new 2013 " Dodge, they cared for that at no cost to me and an oil change , they found a mouse house hiding under the hood and evicted them at no charge , very helpful. Thanks Spitzer !

I bought my K5 in July 2024. I?m in Sales and I have been driving on the road for a living for the last 25 years. I am extremely satisfied with my K5 and even more satisfied with the service department, particularly Will who takes care of me to make sure that if anything is needed to be taken care of it gets taken care of before it?s a problem.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

The service was awesome proud to call Deacons my dealership. Got me a brand new 2019 Jeep wrangler sport and for and really good deal

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

I always feel I?m treated well and given proper information by the entire staff to make an informed decision on any matters above and beyond the usual service maintenance schedule

Serg was awesome! We have worked with him in the past and were so happy then we came back when it was time to upgrade. He ended up finding the exact car I wanted and faster than we expected.

Working with Dave and Mike, my purchase of a used vehicle was a better than usual experience for a used car dealership. I feel they were honest and straightforward though out the process which is a rarity - happy to recommend!!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

The best experience I could ever ask for. Straightforward and honest in a way no other dealer has been in all my years. Clean facilities, great selection of new and used cars and even a play area. Thanks for the wonderful new truck and a great deal!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I worked with Michael Baldwin to purchase my latest car in January 2026, he was very professional super communicative and very timely. Purchased the car the next morning and gave me a great deal. Highly recommend the dealership and especially Michael Baldwin.

We have had our Carnival for about 6 months. I love it!! It is my favorite car ever and I was a Ford Explorer fan before. It is so comfortable and rides like a dream. We can comfortably carry 8 adults with no problems. It has plenty of power and still gets 25-27 MPG around town. The seating configuration is amazing the way they lay down or come out. Being able to see the back while driving is a definite plus, carrying grand babies. And it even becomes its own WiFi spot! The warranty is unbeatable and the service is so good. Highly recommend!!!

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

The Kia Carnival is very impressive. First is the exterior with its classy design. The lines are clean and the finish is beautiful and seems to be durable. The fit of the exterior is again clean and precise. Although this is in the MiniVan segment it does not have boring minivan looks. The interior is quite luxurious for a vehicle in this class. It is comfortable and seems like it will kast a long time. The 8 seater models are quite versatile as the rear row folds into the floor and the middle row is fairly easy to remove. This gives you massive cargo space that rivals a work van. Even with the seats in there is a ton of storage space. There is a 7 seat model that features captains chairs in the middle row. These cannot be easily removed. I think most people would prefer the 8 seat models for versatility. The dash is amazing with its modern design and features. The controls are well laid out and easy to operate. The SX level trim features 360 cameras with a top view. There are just so many incredible features this car has that really just need to be seen. I suggest looking at some FB groups for the Carnival as there is just too much to put in writing. The Carnival has a strong v6 that is smooth and also economical. I would say most folks will get slightly above EPA ratings. I was able to get 34.9 mpg of a recent trip but I did have to work at driving conservatively. Most folks should expect 26-29mpg. Slightly less in city or a lot of stop and go. Acceleration is strong and you can set the mode of driving from Sport, Normal, Smart and Eco. These adjust the handling and transmission. Obviously driving aggressively will cost you on gas consumption. I love my Carnival. I has a Ford F-150 Platinum and wanted something better on gas easier to transport goods. This gives me the comfort and space I wanted and was used to. It is easier to park as well. I looked at Toyota, Honda, and Chrysler. All of the competitors were significantly more expensive. The Toyota is a 4cyl Hybrid and I did not like its performance. The Honda seemed a bit dated and not as roomy. The Chrysler has reliability issues but it does have the folding middle row. I just could not see spending more for that feature and a car with poor reliability. The Carnival is actually fun to drive with strong performance comfort and features. It is also packed with safety features. If you want a family vehicle or a versatile comfortable vehicle for hauling the Carnival fits the bill. The other option is an SUV but these are typically bulky, have less room, and do not get great gas mileage. Honestly SUVs are overrated and not worth the extra money.

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

Dale and whole service team are always professional and experienced with thorough service explanation Outstanding experience and will always service my Toyota here Great customer experience

Great reliable cars. Bought mine at over 150k miles and it still runs like a champ. Car had been maintained regularly by the previous owner which is what is necessary to prolong its life and I intend to continue doing the same.

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

15k miles so far and the Carnival has performed great. We purchased the LX model with cloth seats and without the seat package. We prefer cloth over leather. The engine is very powerful and smooth. Tons of space in all three rows. My neice who is "too cool for minivans" dropped her jaw when she saw all the space when the third row folded into the floor. She has one child now but I think I converted her to a minivan(MPV) fan! We have a 2004 Odyssey as well with 185k miles. Minivans for life! That's how we roll.