Used passenger vans for sale near Gates Mills, OH

Vera and the team at Serpentini Chevrolet- Strongsville bent over backwards to help me get the car I wanted. Very thankful!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Betsy was my Service Advisor. She is absolutely outstanding. Pleasant, kind, knowledgeable, and over the top helpful. Her personal involvement will pay dividends. Bought last to cars from here and will be back!

Best dealership experience ever. From the moment we walked in, we were taken care of. Our salesman, Ed Petrella, got my family a great deal on a car and made the process of purchasing it so easy, and quick too! Everything about it felt honest and straightforward and I felt like our time was really respected. I will only ever buy a car from Ed at Spitzer. He was kind and hospitable, going above and beyond for us.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I was greeted by Justin Stinaff, he is always cheerful and welcoming. Great experience from the start. The technician Brian Binegar was knowledgeable and fast on the recall and oil change. My car was washed, another pleasant BONUS. Below does not give me option to select the tech who performed the work, Brian Binegar also gets 5 stars

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

I had such a great experience at Carface Auto Sales! Marciaa was amazing to work with super patient, knowledgeable, and made the whole process so easy. She really listened to what I was looking for and helped me find the perfect car within my budget. definitely recommend Carface Auto Sales to anyone looking for a stress free car buying experience!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Very nice people they helped me with everything I needed to be done to get my new car. Very nice cars for the price they have them for. The salesman and financer are great people and friendly to deal with thank you so much for your time. Thankyou Mat and Alex!!!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

The people at Deacon were easy to work with. Low key and professional! I picked up my vehicle yesterday. I got red velvet since I’m tired of gray, black and silver.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

I had an amazing experience here. I got the exact car I wanted in my price range and had excellent service they work with any situation and make you happy

My salesman, Michael Baldwin was great and very easy to work with. I would highly recommend him. He communicated and listened to exactly what I was looking for. Everything went smoothly until after I worked with the finance team. Their lack of communication and follow through on payment was very disappointing when everything was correct on my end. They never verified before unnecessary texts and phone calls were made. It ended up making my overall experience very stressful.

For the first time I can actually say that I enjoyed buying a car. Jess was amazing to work with and made the process painless. There was a small nick in the windshield of the truck we bought and she got it taken care of quickly. Would highly recommend, good deal, great salesperson.

Hands down the BEST dealership around! The Solon LR/Jag dealership is 2 min from my office and where I got my last car; but after bad customer service experiences there I decided to make the drive to Westside. It is 1000% worth it! The facilities and the people are great! The real star of the show there is their finance manager Jess Schad! I have never had such a great car buying experience, and it’s all thanks to her. She made everything easy and PERFECT! Jess went completely above and beyond in customer service throughout the entire process. I was blown away by her personalized attention at every step. She made both the shopping and the actual purchase not just seamless, but actually enjoyable (I normally dread it)! My uncle is a car-buying and financial guru, and came with me to pick up the car. He said in all of his decades of car buying he hadn’t seen such great service. He was so impressed with Jess and everything she did, from the presentation/unveiling of the car to the paperwork organized ready to go when we arrived. He now wants to go there for his next car. Thank you Jess and Westside, you have a loyal customer!

I love everything about this vehicle! Was upset when Dodge stopped making the Caravan, but this one filled the void nicely. Great price as well.

When I went to SERPENTINI CHEVROLET to purchase a used 2012 SRX. I had really excellent credit. I made a big GIGANTIC mistake. On 4 APRIL of this year I purchased a used 2012 SRX with 145,000 miles on it. Going in to the deal, I did not realize how hard it was going to be to get someone to finance a vehicle with that many miles on it, and at 12 years old in car years. This SRX is considered to be an OLD, over the HILL motor vehicle on LIFE SUPPORT. In other words this 2012 SRX needs a MAJOR HEART TRANSPLANT. I am still getting loan TURNED DOWN NOTICES in the mail. It has been over ONE MONTH since I drove it off the lot. I am currently making the TURNED down NOTICES that keep coming in the mail into a big GIGANTIC roll of toilet paper.

Meets my needs. Wish the back wings opened. Needs more USB ports. One thing I really don't like is the fact the engine shuts off when stopped for traffic lights.

Jamar was fantastic, straight forward, and good communication. Love my new Truck! FI manager was also nice and personable.

Halleen Kia service department is top notch. Mark and James are truly good guys who always make you feel welcome and they help you any way they can. This is my go to anytime my car needs service.

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

Once again I’m at my favorite dealership trying to learn how to operate. Gavin has patiently shown me how to navigate from my cell phone to the display scene. Was super helpful.

Scott Gilmore has been the person I have worked with every time I have come in for service at SPITZER Ford, Cuyahoga Falls! He has always been very courteous, professional, & extremely knowledgeable & helpful whenever I have come in for service! Thanks

Not a big fan of the breaking system which wears out the brakes if you follow vehicles close. Interior storage spaces are much smaller or non existent. Interior much more cheaply made and does not last nearly as long.

Sales representative was wonderful. I was very pleased with the purchasing process. The entire sales team was great. Finance person explained everything well. Not one bad thing to say about my experience with the Stongsville location.

I do have a problem with the hood,because I have rust on the edges .I don't think I should have to worry about rust on the xxxx hood.

Always helpful and convenient. When my tire was going flat they fixed problem no charge

My family of 6 has had this van from coast to coast and it has been a dream, haven't had one problem. We keep it maintained from the dealership, no electrical or mechanical problems at all. Highly recomended

Steve Rich helped me out in getting a car. He was very helpful and understanding of my situation, and truly went out of his way to make sure I left here with a beautiful vehicle. Would definitely recommend making an appointment with him if you’re looking to purchase a vehicle!

Purchased new a month ago, very active weather since. Driven to NYC in snowstorm and over the mountains to Pittsburgh in ice storm. Handling and stability were awesome considering such a high profile vehicle. A lot of active safety and stability features. Interior appointments and infotech could be more up to date, but the basics (Bluetooth and USB) are there- acceptable as its mission as a cargo van. Plenty of payload and towing capacity for its size- quite maneuverable and serviceable with rear wheel drive. Low end torque for confident acceleration. Cloth seats with manual adjustments are comfortable, a lot of hard plastics-as expected in a work van. Got a good price, great trade in offer, and a low APR with MB Financial. MB is making a push to promote their truck lines in the USA with their new Charleston plant, they will give Ford a run for their money.