Used passenger vans for sale near Hillcrest, IL

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

This is our second odyssey, love the can with all the safety features. We have had great reliability, and now have just under 100,000 miles (99683) and have had only minor issues. Normal wear items plus an injector problem repaired under warranty. A few recall items ( door handles, back up camera fuel pump) all taken care of under warranty Love this vehicle, love it and will buy another when they redesign it. Rides very well, has a ton of safety features, interior is very comfortable. Highly pleased.

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

My mom got this car and it is so cool. Very comfortable. I like how the seats lean back and you can lay down and relax!

Professional and Friendly Sales Team: Joe Hegglin and Michelle Mitchell. They were prepared and had the car ready for me when I was on a tight schedule. Additionally, both Michelle and Joe had fantastic follow up.

Gave us even a better deal than expected. Highly recommend them. No high pressure and family friendly. Kids really liked the life size Marvel statues.

Great reliable cars. Bought mine at over 150k miles and it still runs like a champ. Car had been maintained regularly by the previous owner which is what is necessary to prolong its life and I intend to continue doing the same.

Service is great and friendly and they will do everything they can to make sure you get your car in and out no problem. They’re awesome! -jimmy sands

We have had our Carnival for about 6 months. I love it!! It is my favorite car ever and I was a Ford Explorer fan before. It is so comfortable and rides like a dream. We can comfortably carry 8 adults with no problems. It has plenty of power and still gets 25-27 MPG around town. The seating configuration is amazing the way they lay down or come out. Being able to see the back while driving is a definite plus, carrying grand babies. And it even becomes its own WiFi spot! The warranty is unbeatable and the service is so good. Highly recommend!!!

I went to work one morning and didn’t realize I had a flat until I had other employees asking what my vehicle looked like. Once I confirmed it was unfortunately mine, I reached out to Ken Nelson who was able to pick up my vehicle at my work, put my spare on, take it to their shop, fix my tire (plugged and not replaced!), return my vehicle to my work and sent me an invoice to pay after I got off work. It was like it never even happened and they took care of all the hassle for me! Could have been a really bad day trying to figure that all out after a 13 hour shift. They have amazing customer service! And I didn’t even have to get a new tire! 10/10 recommend!

I've owned two Odysseys over the past 20 years,with the 2020 being the one we currently own. The 2020 has proven to be just as reliable as our other Odyssey and the Honda Accords that we've owned. The 2020 Odyssey has a smooth ride, comfortable attractive interior. The Magic seating system makes this van even more flexible for hauling loads of kids and family, while being able to quickly change to hauling lots of cargo.

This was a great experience and Mike was awesome to deal with. There was no pressure to buy and he answered all our questions promptly

Abe was amazing right off the bat. He had the van ready for me to test drive after communicating via email and coordinating a schedule around my little ones needs. We weighed options on models, colors, etc, and made my trade in experience easy peasy.

This was my third vehicle purchased from Ken Nelson. The price was fair, the procedure went well, everyone was polite and professional. The sales rep, Chris Morgan, spent several months looking for a vehicle that would fit my needs. With his patience, one was found. I highly recommend Chris to anyone looking for a new or used vehicle. He did a great job finding mine. I'm happy with the purchase and driving the vehicle is quite an experience with all the new technology on it.

Traded our 2025 Toyota Hylander Hybrid awd because the seats were so uncomfortable and was told there was nothing they could do about it for a 2023 Sienna. We were looking for a road trip vehicle when we bought the Hylander but both Toyotas Got great gas mileage 36 mpg drove good but the seats were uncomfortable and a little hard to get in and out of because the roof line has been lowered. Didn’t have the room inside as our grand Caravan and you couldn’t remove the second row seats they wouldn’t even lay down flat just lean forward. Was a bigger car outside than we wanted but not as roomy inside. After 9k miles we traded it. Would be a good car for someone

The salesman worked with me thru text messages and answered all my questions. I was apprived fir a loan quickly thru their finance dept. The salesman picked me up and drove me to dealership. I was abke to drive the vehicle then. The finance gentleman was very thorough and efficient. The experience was all very positive and I would recommend buying from this dealership.

Love my T&C! Comfy, reliable, has some power, looks good, rides nice, what's not to love. Had it 7 years so far and it's reliable which is very important as a family car!

We had a very good experience at Ken Nelson. Austin was very helpful with a no pressure approach. We would recommend buying your next vehicle from them.

Not a more useful car ever built. Easily tows a seadoo ski boat, fold the second In third row seats down and this van swallows a 120 in wingspan remote control giant scale stop with biplane on the weekends. It is truly an amazing piece of engineering!

The service and the sales department are too notch!! Highly recommend!! I won’t good to any other dealer

The van is very dependable and it performs very good. Other than normal wear and maintenance, I’ve had no issues except a severe rust problem. The doors and other outer surfaces have bad rust. The frame is getting very bad with rust issues. If you can find a fairly rust free van and it’s well maintained, buy it. It’s a very dependable vehicle.

Have bought multiple vehicles over the years from this dealership. Will continue to do so. Quality used vehicles.

Amazing and reliable this vehicle will make it to half a million miles And it holds and sits legally seven Children and adults. All seats stow away with simple locksystem

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

Bought the 2021 EX-L model end of 2023 with 21,000 miles. I test drive the Sienna and was very disappointed in every aspect which led me to the Oddessy which I had not previously considered. One test drive and I was sold. The amount of space for my three kids to sit comfortably, the ample trunk space, the magic slide seats, automatic sliding doors & heated seats with a sunroof are among my favorite things about this minivan. It's fun to drive and has plenty of power with its 280hp. As long as you have proper snow tires in snowy conditions, this FWD minivan will do just fine. I had no issues in squalls and other winter conditions. I took my snow tires off prematurely and got caught in a winter storm and hit a guard rail and my whole family was safe and sound with no injuries. It has since been repaired back to its original condition. Keep your winter tires on til late Spring to be safe. I will absolutely drive this thing til the wheels fall off and then I'll buy another. Thank you Honda for keeping the Oddessy in your lineup! I hope it never goes away.

These guys are great I won't go anywhere else for sales or service. When they say they can make it happen, they make it happen.

It was a great experience. No pressure. Explained the process well. Nice people. Clean facility. Listened to our likes and dislikes. Took the time to explain the cars features and helped us set them up. Offered to help with any issues after purchase was made.

An excellent comfortable kid hauler. Or if you prefer to haul a furniture it will get the job done better than a pickup truck. We love our Odyssey. This is our third Odyssey having owned a 2007. 2013 and now a 2024.

My sister and I had a great experience purchasing her vehicle from Ken Nelson with help from Eric, our salesman. The first car she wanted was sold before we got there and he asked enough questions to understand what she needed and located a different one that was perfect for her. The whole experience was top notch from making the initial appointment to finalizing the paperwork.

2015 limited edition. purchased used in 2020. This is my 4th Toyota Van. 2 Previa's and 2nd Sienna. Obviously love the space, reliability, comfort and safety. Issues are: As noted in the Cars.com review, the engine is very noisy at highway speed and for some highway surfaces you may not even be able to carry a conversation with your partner sitting next to you! The Stereo isn't that great maybe due to excess outside noise or electronic interference. The Gas Door stuck closed on me. I had to pry it open, now it's loose and I have to be careful in pushing it back in place. Dealer was no help regarding a recall or warranty, and body shop was talking over $1000 to only do the paint work. I did have a fuel leak thru the rubber hose where it mates with the fuel tank that I noticed because I smelled fuel driving it from the dealer where purchased. So much for the 172 pt inspection! Problem was actually a metal rib which sits against the rubber hose and slicing thru, so I hammered the rib away from the area and put a new hose on and that fixed it. Go to the sienna forum for pictures. Also added a trailer hitch from etrailer for the occasional needs. V6 Engine itself has plenty of power and is trouble free. Overall, I love the ride, interior volume and reliability. All my garage tools are collecting dust because I don't get a chance to use them! You can put more in a minivan than in most trucks and close the rear door!

These guys have old fashioned integrity. Great to work with and honest prices. Always a great selection of nice clean cars to choose from. Respectfully R. Pilz