Used passenger vans for sale near Ontario, CA

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Salesman Richard helpful and patience and knoledgeable through process

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

I was working with Doug Hansen he was very help full and honest I really liked his patience we changed phone numbers he called me to tell me the price went down on the truck so I came back and bought the truck then Ronnie helped us close the deal great service from both I tell all thanks Jose salcedo

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Had a great buying experience today at Villa Ford. Our salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person we came in contact with while at the dealership was very friendly and courteous. Thank you Villa Ford for making my F-250 Lariat purchase a positive experience! Additionally, everyone was observant of the Coronavirus PPE.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

I am a long time customer of Moss Bros. I trust them with my vehicle. I was well taken care of at this most recent visit and all items fixed.

Basel is so friendly! We had an issue getting our appointment scheduled properly but he took care of us anyway when I showed up for an oil change. Super reliable and efficient!

Service is top notch!! I live some distance away, and pass two other dealerships to have my service work done. Wouldn't go anywhere else.

I been coming to this guys for couple years now. They never let me down. We as a family collectively bought 3 cars here and each time they helped us out. My sales and finance reps where Marlene and Teo. Super happy.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Tony & Salvador were great ! They helped me out in getting into my new Ford Expedition!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

This is my second vehicle purchase from Tuttle-Click Dodge Tustin, and the fourth in my family. We have dealt exclusively with Kevin Dreuker, and I would highly recommend him. He’s very product knowledgeable, truthful and has a great personality. When I came in to the dealership to take delivery of the car, it was ready, detailed, and filled with gas. The whole process took about a hour, and I was on my way. If the need for another vehicle arises, I will most definitely work with Kevin and Tuttle-Click again.

Came to car castle, Andres was an awesome sales guy. Helped answer every question I had and made me comfortable with my purchase :). Kia for life

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Overall I had a really good experience here. I was not looking forward to car shopping because I know either you don’t get the price you want and or the dealer gets too pushy and you walk out with a little regret. That was not my experience here. I worked with a salesman named Luis and he was cool. I recommend this dealership.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Excellent service here. Totally professional and very kind. I have nothing but positive things to say about them. Thank you very much David and P!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Abe was amazing right off the bat. He had the van ready for me to test drive after communicating via email and coordinating a schedule around my little ones needs. We weighed options on models, colors, etc, and made my trade in experience easy peasy.

Online communication was very smooth, saving customers a lot of time. In-store explanations were clear, and tried best to coordinate vehicles to meet customer?s needs. The only drawback was the long waiting time.

Traded our 2025 Toyota Hylander Hybrid awd because the seats were so uncomfortable and was told there was nothing they could do about it for a 2023 Sienna. We were looking for a road trip vehicle when we bought the Hylander but both Toyotas Got great gas mileage 36 mpg drove good but the seats were uncomfortable and a little hard to get in and out of because the roof line has been lowered. Didn’t have the room inside as our grand Caravan and you couldn’t remove the second row seats they wouldn’t even lay down flat just lean forward. Was a bigger car outside than we wanted but not as roomy inside. After 9k miles we traded it. Would be a good car for someone

Well, our experience with Tony was Fantastic! We found a car on the internet that we wanted and proceeded to go out there to purchase. Upon our arrival, Tony greeted us without delay and processed our request. We were out of the dealership within 1.5 hours, now that's a record! He got us our approval in a timely manner and it was all good!!! I would definitely work with them again. Now about the markup, it seems all the dealerships mark up and in order to stay in business so I don't worry too much. Plus the fact the car we purchased was in pristine condition with low miles it was worth the markup and the drive. I am a satisified!

Great reliable cars. Bought mine at over 150k miles and it still runs like a champ. Car had been maintained regularly by the previous owner which is what is necessary to prolong its life and I intend to continue doing the same.

I have had Gabriel Paramo as a Service Consultant twice now. Both times he has offered Excellent service. He has done everything he could to expedite the service of my vehicle and minimize my wait. The previous time I was in he prioritized finding the cause of our warning lights going off, knowing that we had a family weekend planned and we needed the car as soon as possible. He did a great job getting it fixed in time for our weekend! Thank you Gabriel!

My car needs and life changed suddenly and a rethink of what I was driving made me choose a used Sienna with the idea of needing more room for camping, camping gear and possabilities of cargo hauling.

Professional and superb customer service. Was dealing with a check engine light. They go out the way to make sure customer is taken care off.

I've owned two Odysseys over the past 20 years,with the 2020 being the one we currently own. The 2020 has proven to be just as reliable as our other Odyssey and the Honda Accords that we've owned. The 2020 Odyssey has a smooth ride, comfortable attractive interior. The Magic seating system makes this van even more flexible for hauling loads of kids and family, while being able to quickly change to hauling lots of cargo.