Used passenger vans for sale near Ridgetop, TN

I was recently stranded in Lebanon. This was an unfortunate and unpleasant experience. Being stranded is no fun. HOWEVER, thanks to the care, compassion, and professionalism of Brandy Perry, Desiree Dorris, and Robert Flietes, in particular, a very unpleasant experience was made much more tolerable. I had to have a new fuel pump and a new injection pump in a Dodge RAM 3500. Systematic troubleshooting identified the problems and they came up with a plan of action. A unplanned event was the defective injection pump that arrived and they had to work around that while trying to get me back on the road. Due to this event, it required extra time. No fault of their own. They were very supportive throughout the whole process. From the first time my truck was towed into the facility, they set me up with a rental for local transportation while getting through the repair process. My personal opinion is that they went above and beyond the mere requirements of their respective jobs to help me. Compassion...Care...Professionalism!

The level of professionalism and politeness goes beyond any expectation I had. They were patient and willing to work hard for my needs. Matt and Shawn were willing to go out of their way to help me and communicate any concerns that I had. Highly recommend!!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Kasie Estevez (dealer @carmax) is a godsend. She took everything into consideration. the longevity of the car, the service costs, the insurance and just about everything else you can think of. I came in with a car picked out and money in hand, ready to buy. Easy commission for anyone, but instead she looked out for me and helped me find a better, more reliable, and cheaper car. 10/10

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Cameron found the truck I’ve been wanting for 2 years! He let me know as soon as it rolled off the delivery truck and held it until I got there! I can’t say enough great things about him! Super sweet, extremely helpful and knowledgeable.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

This is my second Honda Odyssey Elite having traded in my 2019 for a 2023. Why did I make the trade? I hadn't had any problems with my 2019, but the trade in value of my 2019 made the purchase of a 2023 a "no brainer". I had considered purchasing a Toyota Sienna Platinum because of the fuel economy. But the price of the Toyota was so much higher than the Honda, especially when you consider that the Rear Seat Entertainment System costs extra on the Toyota and dealers are adding premiums above MSRP. I calculated I would have to drive the a Toyota around 80,000 miles before I would actually begin saving money on gasoline.

John Gillespie was great to work with. No pressure at all. Gave me a fair price on my trade in. He was very helpful. The buying process was easy. Justen work with us, got all paper work together for us to sign very quickly. Everyone we came in contact with were very friendly. Great place to buy a car or truck.

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

The visit to the facility was for a routine vehicle service and inspection. the work was done very timely and all the employees were very courteous,

This vehicle has been extremely reliable and fits my needs for hauling lots of cargo and pulling a utility trailer. The engine has great power and the interior comfort if excellent. It make long trips very comfortable. It is the main reason why we purchased a second Sienna, 2021 XLE AWD.

Great experience, Jenn was awesome: communicative, knowledgeable, professional, courteous - hope to do business with them soon!

I've owned two Odysseys over the past 20 years,with the 2020 being the one we currently own. The 2020 has proven to be just as reliable as our other Odyssey and the Honda Accords that we've owned. The 2020 Odyssey has a smooth ride, comfortable attractive interior. The Magic seating system makes this van even more flexible for hauling loads of kids and family, while being able to quickly change to hauling lots of cargo.

Excellent service over all. Sydney provided accurate information that would lead to my vehicle receiving the proper attention. They paid attention to detail and I must say I was very pleased

Love most things about this car but today's cars have way too many buttons and gadgets that aren't necessary - too distracting. This one hugs the road well, handles nicely, rides very comfortably. We've driven Honda's since 1978 and find them very reliable and trustworthy cars.

Mr. Giovanny Garcia did an excellent job making sure everything was good with my deal and that I was satisfied. I would definitely recommend him!!

Jeremy Russell is the best! Giving us exactly what we needed! Bought 4 cars from him!

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience purchasing my 2020 F-150 Shelby Super Snake from Music City Autoplex. Mr. Bob was professional, knowledgeable, and made the process smooth from start to finish. He answered all of my questions, provided great customer service, and ensured I was completely satisfied with my purchase. Highly recommend asking for Mr. Bob if you’re in the market for a vehicle.

The van is very practical and has been awesome for road trips. We can easily fit two car seats and 6 adults with plenty of leg room. It is very practical especially with the lower ride height that allows my parents to get in and out with ease and also the sliding doors that makes putting the kids in their car seats easy. MPG is excellent. We averaged between 35-37 mpg with the van loaded with 6 adults, 2 kids in car seats, and all of our luggage. We were set on getting an SUV before we came across the Sienna. The Sienna just made more sense for our family. It can comfortably seat 8 people, makes getting in and out easier with the sliding doors and low ride height, excellent MPG, reliable, great resale resale value. It does not require premium fuel. With the gas prices around $3.25-$3.50, fill ups are around $40. We plan to keep the van around for a long time!

I highly recommend this dealership, ask for TAMMY TEAL, she helped us and there was zero pressure, and she really seemed to care and want to help us!

I loved my previous Mazda5 van so much that I purchased another one for a replacement! I wish Mazda still made this model. Very satisfied!!

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My Sienna XLE is a 2018 Braunability handicap van with the 285 hp V6. I bought it new, it has 40k miles. I’ve serviced by the book, replaced battery this year, put one set of tires on it, and have driven it like I stole it. It’s never missed a beat, is comfortable, durable, dependable, averages 19 mpg on short runs of 15-25 miles. To my dismay, Toyota Sienna’s are only available after 2020 with the 245 ho 4 cylinder hybrid. I may be forced to buy a 4 cylinder Sienna, but I sure don’t want to. Don’t like the looks of the Honda, Pacifica, or others.🥴🥲

Great experience with the sales team. Nikki was very helpful and I will certainly be back to this location for my next purchase. They care about their customers and are not pushy like most of their competitors!

Love the car. Comfortable, reliable and practical! Love the 4 cup holders up front. The electric folding seats in back are also great (limited edition) I’d highly recommend this van

We first went to another Carmax, told salesman what we wanted and he Then tried to sale us something else. We then came to Rivergate Carmax told them what we were looking for and the ynpointed to a part of the lot and said salesman will be the shortly. No pressure in and out within 90 minutes with new van. No money down. Will definitely come back when get ready to buy again.

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

Extremely kind. Easy to work with. They explained everything and helped me get the vehicle I was looking for in a timely manner. They stayed on top of it until all the approvals went thru.

Brian Crowder was excellent to work with. He was knowledgeable and professional. I didn’t buy the most expensive car in the lot, but he made me feel like I was purchasing a Rolls Royce. Thank you for making my car buying experience a pleasurable one!

The Honda Odyssey has held up well over the first 3 years I've owned it. It's quiet and comfortable with a good sound system. It can take corners almost as well as my high end sports cars. And, in V6 mode (not economy) it accelerates well. The only complaint is its accident avoidance system that slams on the brakes unnecessarily. If a car is a little too close behind, you may be rear ended. I liked the car so much, I bought a 2025 Honda Odyssey, too.

By far the easiest purchase ive made in 30 years, found my dream truck, Liz Haley and Rodney Sweeney did a great job getting me the deal i needed to make it happen. see them for your car buying needs you will be well taken care of.

An excellent comfortable kid hauler. Or if you prefer to haul a furniture it will get the job done better than a pickup truck. We love our Odyssey. This is our third Odyssey having owned a 2007. 2013 and now a 2024.