Used passenger vans for sale near Rockford, TN

I am not very easy to deal with but my salesman Joey Gilbert had such patience and especially the manager that I dealt with Pete, I am not sure of his last name. They make sure they do all that they can to get you totally satisfied with your deal. Pete himself (while wearing a tie and shirt) traded out step bars and installed a bed cover to get me satisfied enough to seal the deal that day. I am impressed by their commitment to customer satisfaction, and I won't forget that.

Very good experience with my service advisor and the rest of the staff. Courteous, informative, and prompt. Thank you West Chevrolet for a great job!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

This is my second vehicle that was bought from the dealership. Each time that I have needed a repair I have received great customer service.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Harpers always does a good job there service dept is courtesy and prompt thank you Ricky and his staff for always taking care of my truck good job thank you

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

10/10 laid back experience, in and out in less than 30 mins including test drive. 3rd car bought here, zach does amazing

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Great experience. Staff was courteous, knowledgeable, and a pleasure to deal with. I bought the car. It's beautiful.

I was very pleased with the service I got. I was losing tire pressure every few days. They found a large nail the service dept repaired it and had me on my way in time for my appointment in Louisville.

Bought my T&C 2014 used in 2016 with 110K miles or maybe less. I still have my T&C in great condition. I thought of exchanging it for the new Pacifica. But, no comperising to the T&C, roomy, comfort seats and smooth ride. Yes, you got to maintain the car in order to function great. No major, issues and I'll keep it until gives it's all. I have driving it to LV, San Diego, Santa Barbara and still going. ❤️ my T&C

Working with Adrian Brickey was a great experience! Very friendly, no pressure, and seamless transaction! Would definitely recommend this dealer to a friend?s. Thanks!

I've owned two Odysseys over the past 20 years,with the 2020 being the one we currently own. The 2020 has proven to be just as reliable as our other Odyssey and the Honda Accords that we've owned. The 2020 Odyssey has a smooth ride, comfortable attractive interior. The Magic seating system makes this van even more flexible for hauling loads of kids and family, while being able to quickly change to hauling lots of cargo.

Elijah our salesman was helpful efficient and knowledgeable.. Process went as smoothly as could be expected. We are most happy with the outcome.

Bought in Dec 2024 with a great deal. We needed a new car to support 3 car seats. The two choices in the category are mainly between the Sienna and the Carnival. Why we chose the Carnival: Availability: You had to pre-order a Sienna or wait 6-9 months to get one. Pricing: The Sienna was on average $10k higher with comparable features and no ability to negotiate down the pricing. Driving: The Carnival is quite speedy off the line given it is a hybrid. We live in a very hilly area (Colorado). The Sienna really struggled and was very loud going up normal hills. Looks: The Carnival looks like an SUV (Chevy Traverse). The Sienna looks like your typical minivan. The Pearl white color is especially beautiful up close. Tech: Large entertainment screen makes reading text / maps very easy. Rear seat camera is nice to see what the kids are doing. Wireless charger, bluetooth CarPlay work great. Expanded rear view camera. Things we wish the Carnival had: AWD: The Sienna is available with AWD (although no models on the lot had it). Instead of AWD we spent $1700 on snow tires, which typically perform better than AWD and all-seasons tires. Auto-dimming mirror / Homelink in the EX trim. I purchased an OEM and installed it myself for ~$275. The dealer price was around $800. Sure wish a $40k car came with an auto dimming mirror when it comes with a rear seat camera! Concerns: Kia has that nice 10 year warranty, but I'm not sure how well the interior will hold up to 3 kids under 5. The Kia connect app also did not work upon purchase and it requires a factory reset at the dealer Overall: Happy with our purchase. It looks like an SUV but has the space and maneuverability of a minivan. It's fast off the line for a car that gets 36 MPG. It's got the tech of more expensive car. Given Toyota's significant number of recalls, I wouldn't default to Toyota as being the safer / nicer option. I don't think it is worth the extra $.

Very pleased with every aspect of this business. Service representative Caleb always does a wonderful job and is extremely helpful !

The Honda Odyssey has held up well over the first 3 years I've owned it. It's quiet and comfortable with a good sound system. It can take corners almost as well as my high end sports cars. And, in V6 mode (not economy) it accelerates well. The only complaint is its accident avoidance system that slams on the brakes unnecessarily. If a car is a little too close behind, you may be rear ended. I liked the car so much, I bought a 2025 Honda Odyssey, too.

Ms Katie is by far your #1 Sales Associate…all she has to do is show you the car you are interested in and your driving it home!!! She’s very knowledgeable about everything …and she is very very kind …I suggest if your looking for a car or suv go visit Katie..you will be very pleased with her and the service she provides….GO KATIE THE DEALERSHIP IS LOST WITHOUT YOU ❤️❤️❤️

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

Great customer service! Greg Taylor is wonderful at answering questions and following up to make sure all expectations are met and exceeded! Very happy with my new purchase!

The only negative is went to open passenger front door and the whole door handle came off. Will cost between $150.00 and &300.00 to get a new handle (plastic)put on. This is our second Sedona)

Love our new Honda Passport Elite and appreciate the customer service from Honda and Ken. Ken kept us informed during the whole process and was very knowledgeable/professional.

My Sienna XLE is a 2018 Braunability handicap van with the 285 hp V6. I bought it new, it has 40k miles. I’ve serviced by the book, replaced battery this year, put one set of tires on it, and have driven it like I stole it. It’s never missed a beat, is comfortable, durable, dependable, averages 19 mpg on short runs of 15-25 miles. To my dismay, Toyota Sienna’s are only available after 2020 with the 245 ho 4 cylinder hybrid. I may be forced to buy a 4 cylinder Sienna, but I sure don’t want to. Don’t like the looks of the Honda, Pacifica, or others.🥴🥲

Dave Potter was very attentive to my needs he explained everything that was being to my car. Explained the radio recall. I hope to work with him again!.

This is the 3rd time We've owned a Kia Sedona. I love that the back seats fold into the floor. It's so roomy. It's perfect for me hauling kids or a ton of comic books when I buy a collection. This one I bought only had 9k miles on it.

Exceptional Service from drive up check-in for appointment, talk with Tim Gorman, Service Advisor. Updates, recomendations, and review after service was completed. In by 12:00 noon and out so soon...so quick, I do not remember the time.

I love the car but why oh why would you not put a key operated cargo opening! This Back hatch is so heavy! I didn’t even look at the lack of that feature when I bought the car. One would assume it would be there at this price point.

They did a diagnostic check on my 2021 Venza and determined I needed a new battery. They did an excellent job communicating with me throughout the whole process. I was very satisfied

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

I had a great buying experience. Yana was great to work with and worked hard with the manager to get me approved. She was very patient and even brought my son snacks and drinks. Yana made this experince stress free. I am very happy with my new car and will definitely recommend Parkside Kia and Yana to all my friends and family !

We love our minivan. Just make sure you get a mechanic to check it out before you but it and negotiate the price. 2 more words

I had the pleasure of working with Harley Williamson at Rusty Wallace Kia Alcoa, and I can't say enough about the exceptional experience we had, even though we ultimately didn't purchase a car. From the moment we walked in, Harley went above and beyond to understand exactly what we were looking for, which was a very specific set of features. He took the time to listen, never rushed us, and kept us informed throughout the entire process. Even though we didn’t find the perfect fit this time, we were so impressed with how respectful and kind Harley and everyone else at this dealership was. They truly made us feel valued as customers and helped us explore all our options without any pressure. Their professionalism and willingness to go the extra mile really stood out. We would absolutely recommend Harley Williamson to anyone looking for a car, and when we're ready to buy again, we will definitely consider going back to Rusty Wallace Kia Alcoa. A wonderful experience all around!

We have liked the Toyota Sienna so much, this is the 2nd one we purchased and each one we owned and never experienced any out of the ordinary problems. Great family vehicle.

Working with Big Country, Joe Montgomery, former Marine and Vet at West Chevrolet in Alcoa was such a great experience! He’s incredibly personable, easy to talk to, and not pushy in the slightest. Sitting at his desk felt more like relaxing on a front porch with an old friend than talking numbers at a dealership. He made the whole family feel welcome and included as we checked out a pre-auction Jeep Liberty. The test drive was fun, and the atmosphere he created in the office was just as enjoyable. You can tell he genuinely cares about people, not just sales. If you want an honest, down-to-earth experience with someone who treats you like family, go see Big Country!

My mom got this car and it is so cool. Very comfortable. I like how the seats lean back and you can lay down and relax!