Used passenger vans for sale near San Martin, CA

The best dealership ive ever dealt with in many years. Outstanding customer service. Worked hard in making a deal , not just run my crédit and never call back when not getting approved.

On 1/27/25 took my 2015 Wrangler in for a check engine light and the code I provided was for a faulty thermostat. My Service Advisor Michael gave me a price quote of just under $800 to replace the thermostat and housing which is after a $220 diagnostic charge. I was told that the part was on back order and would be a month or more before they could get it, "Sorry thats all we can do, we'll call you when it comes in," was their only reply. I took my Jeep to Firestone in Watsonville, they ordered the part from Santa Cruz Dodge and had it installed the next day. Watsonville Chrysler Dodge Jeep Ram also at the time quoted $270.42 plus labor for a power steering flush that they said "failed." I called the Santa Cruz Dodge dealership and they quoted me $150. I purchased my vehicle from the Watsonville dealership and this is not the first instance of very poor customer service and price gouging in the service department. I have spoken to the service manager before who was responsive at the time but at this point I felt others should be forewarned.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

This place is amazing! They have so many cars to choose from. Plus they have an exotics lane which is really cool, they have everything from a Benz to a Porsche! The whole buying process is very quick, I bought my car in two hours and drove home. In comparison to the Mercedes of Stevens Creek, which literally took me 8 hours to buy after I picked out my car. The only knock is the service department, which doesn’t do paint repair for scratches, even though they told me that the scratches on my car would be fixed, they only used touch up paint, which looks like I did it myself and not professionally done like I wanted. But it was a used car, so no big deal. Overall I highly recommend!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

We were looking for a new vehicle and decided to take a look at what was available. Found a certified used car that if I hadn’t been told that it was a 2017, I would have thought that it was new. Richard was awesome. No pressure, showed us a number of new and used vehicles and was very personable and easy to work with. We showed up late in the evening and Richard, Jeff and Marcos hung out with us after closing to get the deal done and out the door that night with our new (used) Highlander. Great service. Definitely recommend anyone looking to buy either a new or used vehicle to check out Toyota of Santa Cruz for sure.

I've owned two Odysseys over the past 20 years,with the 2020 being the one we currently own. The 2020 has proven to be just as reliable as our other Odyssey and the Honda Accords that we've owned. The 2020 Odyssey has a smooth ride, comfortable attractive interior. The Magic seating system makes this van even more flexible for hauling loads of kids and family, while being able to quickly change to hauling lots of cargo.

Ocean Honda’s GM (Tony) is great to deal with, very helpful and approachable. Luis, my sales advisor, went above and beyond to find me the kind of vehicle I was looking for. He was also friendly, helpful and very knowledgeable. The whole buying process was easy and painless. Great dealership and great staff. Will definitely go back.

An excellent comfortable kid hauler. Or if you prefer to haul a furniture it will get the job done better than a pickup truck. We love our Odyssey. This is our third Odyssey having owned a 2007. 2013 and now a 2024.

The car I had identified online was the first they showed us, and we bought it at the advertised price. Very friendly. Then there was a lot of waiting and paperwork before we were turned over to Finance, where the forms to initial came fast and furious. All turned out ok.

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

So easy to work with- they listen and understand you and treat you with respect. I highly recommend this dealership for all your automotive needs.

I do have a problem with the hood,because I have rust on the edges .I don't think I should have to worry about rust on the xxxx hood.

The buying experience ever. Got a great deal. Phil Ha gave me a good deal with my Honda Pilot. Coming back here again when i need another car.

The ride is smooth and is specifically made to be a family car. The only issue is it’s slow 0-60 second acceleration at about 8.3 seconds but that’s not really what the car was made for, just wish it could go a little quicker. Compared this with the Toyota Sienna is that the Sienna is slightly a bit quicker. However, the Odyssey has way better styling and in my personal opinion one of the nicest minivans you could get back in the 2010s.

I was contacted by this dealer after being accepted for a car loan. I didn't think the buying process would be so easy but I was able to buy a Mazda3 the day after! Big thanks to Tony Vo and Capitol Mazda for a smooth experience.

My family of 6 has had this van from coast to coast and it has been a dream, haven't had one problem. We keep it maintained from the dealership, no electrical or mechanical problems at all. Highly recomended

I was happy with the car i bought! Raul the one that help me explain well in all my options i had plus i got to test drive the ones that got my attention.

This is my second Honda Odyssey Elite having traded in my 2019 for a 2023. Why did I make the trade? I hadn't had any problems with my 2019, but the trade in value of my 2019 made the purchase of a 2023 a "no brainer". I had considered purchasing a Toyota Sienna Platinum because of the fuel economy. But the price of the Toyota was so much higher than the Honda, especially when you consider that the Rear Seat Entertainment System costs extra on the Toyota and dealers are adding premiums above MSRP. I calculated I would have to drive the a Toyota around 80,000 miles before I would actually begin saving money on gasoline.

Great car but serious security issues exist with the HondaLink app. Since I purchased the car over 2 months ago, I have been connected to someone else’s car. I can see their location, start their car, unlock and lock their car any time I please. I have confirmed this by doing a google search for their address and making personal contact with them since Honda said there was no way their system was functioning this way, so I had to spend time proving to them that indeed it does. Honda has been aware of this for 2 months and thus far has done nothing about it. I call them weekly or more often than that and yet still they do nothing about it.

I've recently purchased my new VW GTI from this dealership. The process was simple, straight forward, and without pressure. Alex from internet sales department was very accomodating and easy to work with.

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

Every car in the lot was immaculate and top spec. Made it difficult to choose from. From the moment you walk in the door you don’t feel like you’re trying to be sold a car. Nima helps you find the car that best suits your need and style. I went in here looking for a BMW and left with a Mercedes that was 7k cheaper than I originally wanted to spend. Awesome price in my trade in also. I’m genuinely looking forward to coming back next year.

Bought in Dec 2024 with a great deal. We needed a new car to support 3 car seats. The two choices in the category are mainly between the Sienna and the Carnival. Why we chose the Carnival: Availability: You had to pre-order a Sienna or wait 6-9 months to get one. Pricing: The Sienna was on average $10k higher with comparable features and no ability to negotiate down the pricing. Driving: The Carnival is quite speedy off the line given it is a hybrid. We live in a very hilly area (Colorado). The Sienna really struggled and was very loud going up normal hills. Looks: The Carnival looks like an SUV (Chevy Traverse). The Sienna looks like your typical minivan. The Pearl white color is especially beautiful up close. Tech: Large entertainment screen makes reading text / maps very easy. Rear seat camera is nice to see what the kids are doing. Wireless charger, bluetooth CarPlay work great. Expanded rear view camera. Things we wish the Carnival had: AWD: The Sienna is available with AWD (although no models on the lot had it). Instead of AWD we spent $1700 on snow tires, which typically perform better than AWD and all-seasons tires. Auto-dimming mirror / Homelink in the EX trim. I purchased an OEM and installed it myself for ~$275. The dealer price was around $800. Sure wish a $40k car came with an auto dimming mirror when it comes with a rear seat camera! Concerns: Kia has that nice 10 year warranty, but I'm not sure how well the interior will hold up to 3 kids under 5. The Kia connect app also did not work upon purchase and it requires a factory reset at the dealer Overall: Happy with our purchase. It looks like an SUV but has the space and maneuverability of a minivan. It's fast off the line for a car that gets 36 MPG. It's got the tech of more expensive car. Given Toyota's significant number of recalls, I wouldn't default to Toyota as being the safer / nicer option. I don't think it is worth the extra $.

The Honda Odyssey has held up well over the first 3 years I've owned it. It's quiet and comfortable with a good sound system. It can take corners almost as well as my high end sports cars. And, in V6 mode (not economy) it accelerates well. The only complaint is its accident avoidance system that slams on the brakes unnecessarily. If a car is a little too close behind, you may be rear ended. I liked the car so much, I bought a 2025 Honda Odyssey, too.

The fuel injector went out on my 2019 F150. This is an employee-driven vehicle and I needed to get it back on the road fast, or we'd miss serving clients. Because I have an extended warrantee, the repairs were fully covered. Northbay is down a couple service people, as one of their longtime people just retired, and it's hard to find qualified people to hire in our small city. But they escalated my truck, and got it done in a couple days. It was driving beautifully after that. Marcus, my contact, is awesome at customer service. He is great in person - goes beyond. And, he is also a great texter, and kept me apprised of developments. Thanks Marcus, you are a pleasure to do business with!

Our 2nd Sienna and definitely the best. Other than some cheap plastic interior finishes, this is probably the best vehicle we've ever owned. Incredible reliability, excellent interior space and comfort and amazing fuel economy. Without even trying we get 33-35 mpg. When we actually try, we an easily achieve 43-44 mpg. The Air conditioning is amazing in this car, we live in AZ and it cools it down very quickly. A lot of people complain about the lack of power and loud engine, if you're not trying to race everyone around you, the Sienna performs very well. As an example, the Honda Odyssey is supposed to be the fastest and considered a performance beast but from 0-60mph it only surpassed the Sienna by less than 1 second. (6.7 seconds v 7.4 seconds). Some might say that's noticeable but let's face it, it's a minivan. This is an outstanding vehicle and I highly recommend it!

i went to look for a car for my wife and we met tamer he was very helpful and professional and helped us get the car in no time thanks for them for thier great service

Love most things about this car but today's cars have way too many buttons and gadgets that aren't necessary - too distracting. This one hugs the road well, handles nicely, rides very comfortably. We've driven Honda's since 1978 and find them very reliable and trustworthy cars.

Great and friendly staff, absolute transparency. Incredible selection of vehicles, pricing, and lenders. The process is effortless, and these days time is valuable. They make it so easy to purchase a car. -Mike

I love everything about this vehicle! Was upset when Dodge stopped making the Caravan, but this one filled the void nicely. Great price as well.

Beginning with the first person who answered the phone, continuing when transferred to the service department and assisted there, the entire experience of people working at Normandin was impressive - very helpful, friendly and professionally handled from beginning to end; a wonderful group of people! I called Monday Dec. 29th, needing a new key fob; there was one in stock and was able to get an appointment for Wednesday. Jason was the person who assisted with this on-site, and he capped the experience in the same way - friendly, very helpful and professional! Special shout-out to sparkling Charlene for reminding me it was New Year's Eve!

Very good excepting wait time. Facility is well maintained and clean Display of new cars in the showroom great Very good. Wait time was more. Display of new cars in the showroom is impressive

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.