I was unsure of the Colorado, but soon realized this was the vehicle for me. Doyle was there when I needed the assistance from the moment we shook hands to when I drove off the Bill Gatton lot with my newly purchased truck! It was great deal and the service was spot on aside from the knowledge of vehicles; Doyle feels like that buddy that'll piggyback you to the end. Overall highly satisfied with this place and will return for my next vehicle.
I traded vehicles at Bill Gatton Acura in Johnson City, TN on 11-4 17. My salesperson was Jeremy James. Overall I would rate my experience as excellent. Everyone at the Dealership was courteous, professional, and very helpful The used vehicles were priced below other dealers in the area. The offer for my trade was also very fair compared to market values. At no time did I fell pressured. It was a very relaxed, comfortable atmosphere. I have traded vehicles at many dealerships over the years and Bill Gatton Acura is among, if not the best I have dealt with. I highly recommend this dealership and especially Jeremy James to anyone who is considering buying a new or used vehicle. When it becomes time for my next vehicle I will certainly use Bill gatton Acura again.
I contacted Worth, a dealer here, looking for a very specific vehicle...he was GREAT to work with! Very easy, relaxed, and concerned that I get exactly what I needed. I was treated with respect, and got a fair price for a perfect vehicle. This was a great car buying experience.
I want to give a big thanks to David Difillippo who provided fantastic customer service, when I had an issue prior to purchasing my vehicle. David immediately took control of the situation and turned what could have been a bad experience, into a good one! He went above and beyond in making sure I had a good overall experience with the dealership. David even provided excellent customer service, after I had purchased a vehicle from the dealership. He is an excellent asset to Mazda/Acura dealership. THANKS AGAIN David for making our experience with the dealership a good one!!! I would highly recommend you to anyone looking to purchase a new or used vehicle! My daughter loves her vehicle!
Most dealers are good when your purchasing but a great dealer continues after the sale. Took my new car to get Windows tinted and the Service team was as great as the sales team! Thanks to Jessie and Hilary. If your looking for a new car make sure to give them a try
by tommy and judy shaffer from kingsport, tn 37664
November 3, 2018
together, ron and cody made the buying process uncomplicated and less arduous for my husband and I who are disabled as well as our daughter, our principal driver. they answered all questions to our satisfaction and arranged financing to match our budget. moreover, they stood by their claim of making car purchasing less difficult in that ron brought the paperwork as well as the vehicle to our home in Kingsport where he as well picked up our trade-in vehicle. they pulled out all stops to make sure our customer experience in doing this. we really appreciate these extra steps taken due to our disabled state and the inclimate weather.
Salespeople have great knowledge of their products. Marcus went above and beyond to find us a vehicle with the features we wanted. Overall, a good car buying experience. They also did not Trash Talk other dealerships. Very professional.
My experience with Friendship was the best I have ever had, and I have bought numerous vehicles from other dealerships. I will never go anywhere else now. I dealt with Jessica Bellamy. I told her what kind of jeep I was looking for and she found it for me. Her kindness and sweet spirit made my trading experience great. From the manager Cody to the business person Dominic made my trade very smooth. I cant say enough good things about this dealership. So thankful I found the whole team.
We have been customers since at least 1998 for 3 vehicles and are still coming back because we trust the dealership and service department with our vehicles. We have received very good assistance with any problems or issues and everything is always resolved to our complete satisfaction. We've had the same salesperson, Dale Morrell with all of our vehicle purchases. Our personal contact with owners, salespersons, service department and repair persons has been very good. We are very satisfied with everyone and everything at this dealership.
Absolutely amazing experience. My wife and I had the pleasure of dealing with Jimi. He went above and beyond to ensure that we got what we wanted and he dangled no strings. Everything i could ask for in a car shopping experience!
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