The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
Gorgeous inside and out!
by Happy Camper from Minneapolis, Mn
December 24, 2018
Quiet, responsive, intuitive, luxurious! I have had other SUVs before, but this one is by far my favorite! The interior like room is phenomenal, and the third row seats work well for the largest of men.
Family owned business that is clean and well organized. Service is great and personnel are friendly. Been going there for years and know most by name. Prices are reasonable.
Great alternative to a small SUV
by TDI Owner from Waukesha, WI
December 3, 2018
Lots of adjustable cargo space, great fuel economy and 10K mile oil changes give you a great alternative to a small SUV. I got 54 MPG on a mostly highway trip and 45 MPG in all city driving, much better than the EPA MPG rating.
checked fluid levels and other computer diagnostics
by SCDEVLIN from DealerRater.com
December 2, 2018
found other areas of concern while diagnosing so provided a loaner immediately and worked with me to keep disruption to a minimum. very thorough and flexible and offered communication via email, text and phone messages, impressive
by W_H45 from Atlanta, GA
November 30, 2018
I recently purchased a 2015 golf Sportwagon TDI, when test driving and looking at the vehicle I never thought I would love it as much as I do. I switched from a 2011 370z. The Sportwagon is great, gas mileage is 44mpg. The back seats fold down and give more space than most vehicles that has come in very handy. The cost of maintenance is very small compared to other European brands. I will have this car for a very long time.
I have had my car for almost a year and have had absolutely zero issues with NPVW. Matt is a very helpful salesman and was able to get everything together without issue and Ken is great to deal with when the car needs to be serviced. Great employees and no pressure atmosphere.
More vehicle than I even expected
by Treeman from Fayetteville Ga
December 14, 2018
I shopped for several weeks until I found a 7 person SUV that I thought would have great value. After driving it for three months I am still thrilled. SE with Tech gives me more tech than I have been able to process. The apple car play with Waze is a great tool. Comfortable, quiet, extremely roomy and compliments all the time on exterior and interior appearance. Not a self driving car but with driver assist and all the safety features it is the next best thing. Oh and good mileage as well consistent 24-28 overall. easy access to 3rd row seat that actually has room to place your legs and is even comfortable for two adults.
I just bought a 2019 GLA from Vasil. I am in LOVE with the car and Vasil made the process so easy! He even secured the car for me before it had arrived to the US. Vasil patiently answered my millions of questions and followed up after I took the car home to make sure everything was as it should be. I traveled across the state to deal with Vasil and plan to do the same when I'm ready for my next Mercedes.
Most luxurious car I've owned
by Mw2ftl from Chicago. IL
January 4, 2019
This car exceeded my expectations in terms of style, comfort, and quality. I had looked around for Glc300 4 matic or an Audi Q5 and I ultimately chose the GLC and I'm glad I did. It doesn't have the top of the tech in terms of the full digital display cockpit but everything else is just amazing. I'm not sure how the reliability will be like but I hope it lasts because I'm amazed with the car
My salesman, Thomas Trovas as very knowledgeable, he immediately understood my needs and he quickly found a car I would love at a great price. Quick lease return, and quick delivery of my new car, great coffee while waiting
Great Entry to SUV/Crossover Vehicles
by Darla from gainesville ga
January 6, 2019
I have only had this GLA 2 weeks, but am loving the drive and maneuverability it offers. I am very pleased w/ this purchase-a first SUV type for me.
My experience with MB of Princeton was excellent. I had previously purchased my vehicles at MB West Chester and was hesitant to switch dealerships. Chris is a straight shooter and quickly located the vehicle that I was considering. Chris and team were very thorough in terms of ???new car on boarding??? since technology has changed dramatically over the past several years. I would highly recommend this dealership.
My CLA 250
by CAROL from Newport Coast
January 10, 2019
I have had a lot of more expensive Mercedes (luxurious) and sorry i decided to choose a less expensive model as it is disappointing for a Mercedes. It is noisier, has fewer amenities, etc.
Very professional and organized. They have it down to a science. Pleasant and helpful! I would edfinitely recommend to friends and family. This is my 6th mercedes benz at princeton.
The best car I ever owned
by AmirD from MA
December 27, 2018
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
Robert returned my call promptly, guided me easily through the issues I was trying to resolve and offered to follow-up as needed. It was greatly appreciated!
by EMAC16 from Swampscott, MA
January 3, 2019
This is an amazing vehicle. Not only is is beautiful, it handles so well and is amazing on gas. The added technology makes life so much easier as I am able to start my car from my i phone. I am also able to check and make sure my car is locked and windows are up and secure.
Great Experience. Very open and effective communication
by Chandra from DealerRater.com
December 2, 2018
We had in mind to buy Lexus RX350 and went to Mercedes-Benz of Princeton to take a look into GLE350. After we met Chris Popin we have slowly started building confidence that GLE350 is the best car and for the better price. He gave excellent overview and represented us to get best deal for us. If he is not the sales person, we should not have gone for GLE350. He is an Awesome person with lots of positive approach.
Most sophisticated car I ever had
by Fito from M y
December 31, 2018
Overall awesome except the tire s are not new and no spare I would have to spend some big cash to get at least two before the snow
We were VERY pleased with our experience at M-B of Princeton! Arno Orsini was FANTASTIC, very knowledgeable, supportive and professional. No pressure, no hype, just thoughtful listening and problem solving. Also Robert Lisi gave us excellent orientation/training on the features of our new E-Class. We'll be back to M-B of Princeton.
by Rock from Charlotte NC
December 20, 2018
This car has all the technology that is available and leaves me worry free.
It constantly informs me of what is going on, is extremely comfortable and gets awesome mileage for a family sizes sedan.
by Judy extremely happy customer from King of Prussia, PA
October 26, 2018
The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!
Just left BMW of the Main Line for yet another Seamless Service Visit! I Applaud them for the Insite in hiring Top Notch service minded Staff. My Service Agent, Bill Sampson is the reason I am and will always be a loyal BMW of the Main Line Customer! This guy not only "Gets It" he makes each and every client his Priority! I'm in a Successful Service Business and I can honestly say I learn a lot from watching this guy! Kid Glove Customer Service!! And the Car Wash at the End of each Service, Brilliant!!
See you Soon,
Very reliable car
by Ivan’s x6 from Clifton Park NY
January 1, 2019
Excellent comfort power and performance. I feel safe and worry free driving this vehicle. The certified warranty is definitely the way to go when purchasing a used vehicle it gives
You peace of mind
I could not have been more happier with my experience at this dealership. I found a pre-owned BMW 328i with low miles and a clean carfax report. It was a simple buying experience. I did most of the process before I even went to the dealership. This was my first time at this dealership and it was beautiful. Multi level with elevators so I didn't even have to walk up the steps. This was a huge benefit with my bad back and knees. Lastly, the general manager, Joe Serock even came out and said hello. All in all, great experience and I'd recommend this store to anyone I know. Thanks again, Ian
Nice car and excellent driving vehicle.
by Benny from Sugar Land
January 4, 2019
This car looks cool and nice, excellent in driving and handling. Great car to buy. I will strongly recommend this car to friends and relatives.
I went to buy a car they had advertised and all was as it should be. And they got it done with a minimum of time and fuss. I'd go there again.
Great Car Lots of fun, Tech and luxury
by tshrtkng from Massapequa, NY
December 24, 2018
This car has it all
The Tech is second to none
Performance is great
Ride is good and gas mileage is ok too
service is on par with Mercedes and BMW
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