Used cars for sale near Pitcairn, NY

We recently purchased a used 2017 expedition and the experience was uncharacteristically superb. To seal the deal, the dealership included an extended warranty while matching the price of a competitor. On the day we picked up the car, my wife noticed the rear window was severely scratched. Caskinette Ford, not only agreed to replace the window but also to send someone to our home to do it. In short, the staff took excellent care of us. Joe, the sales manager, okay-ed the window replacement. Corey Taylor, the sales rep, followed through on everything he told us he would do. Wendy Cornell reached out to us regarding a corroded battery terminal. Yes, a minor glitch, but this demonstrated the dedication and desire of the entire staff to make their customers feel like they matter. A visit to the service department likewise was a positive experience. Jamison was very friendly and took the time to answer our questions. Finally, I would be remiss if didn't mention the helpfulness and attentiveness of Craig Caskinette during my initial contact with the dealership.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Service Department: Excellent/outstanding service. The work done on my truck (2500 Ram Laramie -Crew Cab-8 ft. bed) was perfect. Note: I’ve also taken in my GT Convertible Mustang and would give them five stars for this vehicle as well. This department goes above and beyond from start to finish. The leadership, customer service (Morgan), and “the service member team” is the best by far in the area. Professional, friendly, constant updates, excellent communication, and very knowledgeable. Caskinett’s Service Department’s reputation for excellence is well deserved and I would never go to another. Thank you, from another very satisfied military family. Over these past four years you have grown to surpass all of the competitors in the Watertown/Fort Drum area (work done, price, arrangements for both car and driver pickup, work time, after services (wash), customer service, open/clean/comfortable waiting area with workspace & snacks, followup, discounts (thank you for the immaculate detail), and advice on future services and upkeep, etc. Multiple duty stations, in the past 26 years, I can say their service department is a cut above the rest.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

Found a listing an F350 on cars.com. It was equipped exactly like we wanted. I called the dealership and was put in touch with Travis who was my sales representative. I live 1,300 miles away from the dealership. I have purchased several vehicles from long distance over the years. Travis made the process very easy. I booked airline tickets to Syracuse, NY and he delivered the pick up to me at the airport. In less than 30 minutes I was starting my drive back home. Overall a great experience. I round recommend them to anyone.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Great looking place. The people were all very nice. I really enjoys my experience there. I bought a new F-150 in the spring time.

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.