We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
The dealership is actually pretty nice, some beautiful cars for sure. Cars are overpriced but that’s their business, they find buyers that are looking for specific specs. So narrow market but obviously that works for some. Oh and btw Chance I am not Vick lol I am also not sorry for yelling back at Cosmo after he started giving me an attitude and raising his voice about who’s buying the car, a customer and his trusted friends (advisors) should never be treated that way. For those looking to buy a car from here, don't leave a deposit if you can avoid it, even if its their fault an agree to give the deposit back they can take up to 2 months to give it back. Giving 4 stars because sales people were great, communication was good, they have some rare cars. The owner however must have been having a bad day. So I wish you success in your business. God Bless!
P.S. don’t make assumptions about people.
Very pleasant transaction. Butch was cordial, extremely helpful and accommodating to my needs. Quick and easy; no hassling. All done over the phone. Appreciative they delivered the car to my house, 80 miles away. Drivers were nice as well. My apologizes, but can't recall which manager called me to solidify the transaction. My father (Jim Phillips) bought many of his autos through the years from Paramount and always spoke fondly of their employees.
My son purchase a 14 Shelby, beautiful Car! After 21 days, less than 400 miles the car experience catastrophic engine failure. We contacted Chance at Cosmo and he was very understanding and help us through this by advising us what we needed to do. Cloninger in Hickory and Matt; good people to deal with at this Ford store that helped us resolved this issue. Cosmo Auto and Chance didn't want this, but you never can see major catastrophic falurer to a internal combustible motor which is out of their control. All the help we received from Chance and Matt we will never forget!! Again; we Thank you.
I had a problem with my Hummer H3 after I bought it from Cosmo Motors. I made contact with the salesman, and then with the sales manger. Had the car sent back to their service center and it was repaired and back on the road with no problems.
Patrick was very informative and patient. I appreciated the fact that he took the time to get to know me and figure out exactly what I was looking for with a car in terms of features, style, and price. He worked hard to ensure that I got a car I would love, and I did.
Cosmo Motors is the real deal.. best experience in buying a car I ever experienced. From the first call till the car was delivered.. over the top service. Ask for Matt! I’m sure the whole team is top notch, but Matt was my guy, the best! Never seen the car until it was delivered...accurate discription from interior, exterior, mechanical, you name it. Matt even had windows tinted for me upon request at a local tint shop. Matt also had vehicle shipped to me for very reasonably price.. NC to PA. Throughout buying experience, had to be 20 calls made to Matt..extremely professional and knowledgeable on every call. These guys are the real deal.. top of the line cars, very competitive prices and simply over the top professionals to help you feel comfortable buying a car. Very happy customer.. Matt even had a professionally taken photo of the vehicle for me in the passenger seat upon delivery! Highly recommended.. check Cosmo Motors our.. and be sure to ask for Matt! Thanks for the experience..
Happy once again with the level of customer satisfaction
by ScottLail from DealerRater.com
December 3, 2018
Buy from here dont go anywhere else! If you want great customer service and a service center that knows their stuff and a finance team second to none Paramount is your go to dealer for great foreign vehicles.
Butch was very friendly and helpful from the beginning. He worked hard to come to an agreeable deal. He was patient throughout the process, and was willing to go the extra mile to earn my business. His experience in the industry allowed for him to share a wealth of knowledge. I would highly recommend considering him and his Paramount Team for your auto needs.
I initially called the dealership to verify that the vehicle we found online was still available and Patrick was the salesman I spoke with. Right from the start Patrick was knowledgable, professional and courteous. A few days later, I was able to visit the dealership to drive the vehicle and meet Patrick in person. At no point did I feel rushed or pressured to make a decision. Upon deciding to purchase the vehicle, Patrick made the process quick, easy, and painless, always remaining professional and exercising excellent communication. Calls, texts, and emails were always answered promptly and completely. I enjoyed working with Patrick and Colton.
Patrick was very informational and quick with to respond to emails and text with any questions regarding price and general questions about the vehicle . He wasn???t pushy and I didn???t ever feel pressured at any point in the process he did a great job assisting me on getting the right car and I would recommend him to anyone interested in a new car!
Browsed the lot for the Tiguan we were interested in, did not have to spend a lot of time haggling over the price of our lease, or compromising on the features we wanted in our new vehicle. Everyone was super nice and helpful and we love our new car!
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