I just finished the process of trading in my car and purchasing a Mercedes benz C63 from this dealership. The experience I had here was excellent. This is the best customer service I've received at any dealer so far. As soon as I walked in the door Morgan greeted me and sat me down to explain everything with my trade. After that, we went out to test drive multiple cars. I found the one I really liked and we went on to the whole financing situation.
Mike really helped me out a lot with financing. Finding a bank who would finance a younger guy with not much credit history. He worked hard to get me the best rate possible. I'm really thankful for that. He made sure I was explained the details for the loan at the end as well.
Once everything was set. The owner, Malcom, came in to the office to check how my whole experience was here. Really friendly guy to talk to. He's got a great team here working with him.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
If you want a car from Phillips auto, make sure to buy from Niko!
I Was looking for a porsche cayman S for months, I was preparing to fly to florida to buy the one i wanted. Then, i saw one pop up for sale at Phillips. Went in that same day, and believe me when i say it, this car was the cleanest cayman s ive ever seen! They really go above and beyond with all of their cars. Niko was very helpful, and got me the car for a great deal! I will most definitely come back.
We were extremely impressed with their showroom, delivery, no haggle pricing so we did not end up spending a day waiting for the sale manager to work you into all the stuff you do not need. I came to pick up the car next Monday they have the car all detailed up for us. I will return for my next purchase.
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