This started out as a long distance purchase and ended with a done deal after 1 hour on site. Everything stated on auto.com was correct Andrew was very friendly and we would check Practical Auto again. Vehicle was hundreds of dollars below book.
Had a very good car buying experience with sales man, Jon Pinardi. Not pushy. Just answered questions promptly and politely. He even picked me up at home the morning the car was ready (the dealership put snow tires on for us) and drove me to the dealership, which is over an hour away over a mountain pass. He very patiently explained all of the various features and controls of our new Outback, including using the paddle-controlled manual transmission for safely traversing the downhill side of said pass, of which Jon has years of driving experience. Highly recommend Jon. The dealership did try to up-sell me an expensive extended warranty in a little room with door closed, but this only lasted a few minutes and was the only negative to my purchase experience.
Kris Clouse is our sales representative and he was very professional and explained to us more about the car we bought we are very pleased with him and would definitely recommend him for people looking for a used car to buy. Make sure you ask to talk to kris for sure when looking into buying a used car he will definitely help you out and get you the car you need or are looking for.
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