We have been doing business with Bill Pearce Volvo since 2014 when we moved back to Reno. We also did business with them from 1993-99 when we lived in Reno the first time. Service is excellent. No games. No upselling. Mike Sanderson is the Volvo service manager. He is competent and professional. He does the best he can even when a particular service has to run over long due to no fault of his own. The facilities are immaculate. They have all the amenities for the customer when you have to hang around. Computers, TV, food, drinks and comfortable chairs. Bring your own reading material though!
I really enjoyed my service advisor, he kept me updated on the car and made me feel like I was a long time customer.
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